Top 4345 Collection Agent Jobs

Collections Representative
UnitedHealth Group —Boston, MA
- $18 - $32 an hour
- Overtime
- Remote
- 18 years or older
- Writing skills
- Pass drug screening
- On-the-job training
Retention Agent
JKB Financial Inc. —Remote
- $23 - $30 an hour
- Full-time
- Remote
- Mid-level
- Supervising experience
- Mentoring
- Paid training
- Health insurance
Quick Apply
6d
Collection Agent-Multi Housing Division
Sequium Asset Solutions —Remote
- $17 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Collections Specialist
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
Spine Collections Specialist - Remote
Alliance Orthopedics —Remote
- $20 - $30 an hour
- Full-time
- Remote
- Background check
- Spanish
- Mid-level
Quick Apply
Collection Agents -REMOTE
Viking Client Services, LLC —Eden Prairie, MN
- $18 - $20 an hour
- No weekends
- Remote
- Communication skills
- Entry level
- Paid training
- Disability insurance
Quick Apply
Medical Debt Collections Call Center Agent
St. Mark's Hospital —Salt Lake City, UT
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Collections Specialist
Defining Wellness Centers LLC —Remote
- From $50,000 a year
- Full-time
- Remote
- Addiction Medicine
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medical Debt Collections Call Center Agent
HCA Healthcare Trident Hospital —Charleston, SC
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Collections Specialist - Revenue Cycle Management
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
Commercial Collection Manager (Remote)
American Financial Management, Inc. —Remote
- $70,000 - $100,000 a year
- Remote
- Computer literacy
- Writing skills
- Typing
- AD&D insurance
- Paid holidays
Quick Apply
Collections Specialist - RCM
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
7d
Legal Collections Attorney
Tiffany & Bosco, PA —Solon, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Account Resolutions Agent
Credit Control LLC —Earth City, MO
- $16 - $18 an hour
- 8 hour shift
- Background check
- Sales
- Customer service
- Paid training
- Paid holidays
Quick Apply
12d
COMMUNITY ASSOCIATIONS & COLLECTIONS ATTORNEY
Compton& Duling LC —Woodbridge, VA
- Up to $150,000 a year
- Full-time
- Writing skills
- Mid-level
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
6d
General Dentist | Up to 40% of Collections | $30K Sign-On Bonus
SmileMakers —Montgomery, AL
- $250,000 - $500,000 a year
- Full-time
- Dental office
- Surgery
- Mid-level
- Travel reimbursement
- Dental insurance
Quick Apply
Bilingual Customer Service/Collections Representative - HVC 07.13.2026 CF
The CBE Group, Inc. —Cedar Falls, IA
- $15 - $16 an hour
- Full-time
- In person
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Flexible schedule
Quick Apply
Community Law / Collections Attorney
Moeller Graf P.C. —Meridian, CO
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
7d
Laboratory Collection Phlebotomist I
Cayuga Health System —Ithaca, NY
- $17.79 - $24.04 an hour
- Full-time
- Heavy lifting
- Hospital
- Outpatient experience
- Health insurance
- Paid time off
Quick Apply
Boar Semen Collection Specialist
Eastern Iowa A.I, Inc. —Spragueville, IA
- 12 hour shift
- No experience needed
- In-person
- Entry level
Quick Apply

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Collections Representative

UnitedHealth Group -
Boston, MA

Apply Now

Job Details

Full-time
$18 - $32 an hour

Benefits

On-the-job training

Qualifications

Confidential information handling
Writing skills
Medical terminology

Full Job Description

This position is Remote in the state of Massachusetts. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 8-12 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

Answers phone calls in a high volume call center environment, fielding calls from patients, insurance carriers, attorneys, and third-party agents, practice staff and clinicians. Maintains composure and professional communications with difficult patients and insurers during financial collection discussions
Works toward monthly goals of customer service standards and patient financial collections
Investigates and resolves billing problems using various data and reference material on hand including computer reports, explanation of benefit material, phone inquires and web-site pages
Researches the non-payment of outstanding balances in a timely and accurate manner. This includes patients, insurance companies, or other third party liability, with focus on self-pay. Resolve, update and resubmit to insurer as appropriate. This includes working, processing and completing monthly assignments for all accounts
Initiates actions in attempt to collect outstanding patient balances such as contacting patients directly, negotiating payment arrangements and settlements, writing and sending letters and/or final notices and referring patients to third party agency for further collection actions
Initiates contact to patients for any missing or erroneous demographic and insurance information, update and process as necessary
Collects and processes patient payments, entering credit card payments into online tool and may perform posting payments into billing system for certain accounts
May review and process patient refunds in response to patient overpayments and patient accounts that have overpayments and bad debt
Handles and processes bankruptcy notifications and claims
Provides billing statements for various requests including third party agencies including medical expense verifications and health care reimbursement accounts
Responds to patient billing inquiries sent via public web-site or e-mail
Perform investigation using available sources of information to locate updated address/contact information on returned patient billing statements
Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma (or equivalent education, training or experience)
Must be 18 years of age OR older
2+ years of experience working with third party billing practices
Knowledge of medical terminology
Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00am - 4:30pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

Experience with physician's billing
Knowledge of ICD-10, CPT-4 and HCPCS coding

Telecommuting Requirements:

Reside within the state of Massachusetts
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

Proven outstanding customer service and excellent communication skills are necessary to interact with third party agents and patients both verbally and in writing
Proven ability to work in a fast paced environment and flexibility in adapting to changes in policies, regulations and procedures
Proven ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications
Proven to perform all job functions in compliance with applicable federal, state, local and company policies and procedures

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

Collection Agent jobs

Collections Representative

Retention Agent

Collection Agent-Multi Housing Division

Collections Specialist

Spine Collections Specialist - Remote

Collection Agents -REMOTE

Medical Debt Collections Call Center Agent

Collections Specialist

Medical Debt Collections Call Center Agent

Collections Specialist - Revenue Cycle Management

Commercial Collection Manager (Remote)

Collections Specialist - RCM

Legal Collections Attorney

Account Resolutions Agent

COMMUNITY ASSOCIATIONS & COLLECTIONS ATTORNEY

General Dentist | Up to 40% of Collections | $30K Sign-On Bonus

Bilingual Customer Service/Collections Representative - HVC 07.13.2026 CF

Community Law / Collections Attorney

Laboratory Collection Phlebotomist I

Boar Semen Collection Specialist

I want to receive the latest job alert for Collection Agent

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