Top 2398 Collection Representative Ii Jobs

Call Center Representative II
TaxRise —Irvine, CA
- $24 - $26 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Customer Experience Representative II
Intigral Inc —Walton Hills, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Customer Experience Representative II
Intigral Inc —Austintown, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Cash Application Representative II (Remote)
HALO —Illinois
- $16 - $20 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Disability insurance
Quick Apply
7d
Appeals Representative II
CorVel Corporation —Fort Worth, TX
- $18.80 - $30.34 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Billing Representative II
Quest Diagnostics —Schaumburg, IL
- $17.20 - $24.00 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Insurance Authorization Specialist II
SYSTEM West Virginia University Health System —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Basic math
Client Services Representative II
Bank of America —Phoenix, AZ
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Client Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RI
Bank of America —Riverside, RI
- $25.00 - $27.63 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Civil Engineer III or IV
City of Evans —Evans, CO
- $98,091 - $151,060 a year
- Online Application
- Spanish
- Customer service
- Pass drug screening
Quick Apply
Registered Nurse - Flex Team
Uniontown Hospital —Uniontown, PA
- Full-time
- Nursing
- RN License
- Hospital
Case Manager 3/Driver (Masters Degree)
U.S.Vets Wai'anae —Waianae, HI
- $53,361 - $55,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- BLS Certification
- Mileage reimbursement
- Health insurance
Quick Apply
Bilingual Call Center Representative (FULL-TIME)
MCI Careers —Savannah, GA
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Opportunities for advancement
12d
Spanish-Speaking Banking Service Representative
MCI Careers —Savannah, GA
- $15 - $19 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Physician Assistant, Ortho Surgical (Full Time, Days)
Northbay Healthcare —Vacaville, CA
- $88.42 - $107.45 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Surgery
Project Engineer I/II/III- Water Resources
Souder, Miller & Associates —Santa Fe, NM
- $82,000 - $104,000 a year
- Pass drug screening
- Office
- Master's degree
- AD&D insurance
- Disability insurance
Quick Apply
Bilingual Customer Service Representative (FULL-TIME)
MCI Careers —Savannah, GA
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Opportunities for advancement
12d
Bilingual Telephone Sales Representative (FULL-TIME)
MCI Careers —Savannah, GA
- Full-time
- 18 years or older
- Spanish
- Computer literacy
12d
Industrial Electrical Field Technician-Nationwide Travel
Electrical Power and Safety Company —Chicago, IL
- $35 - $38 an hour
- Full-time
- Up to 50% travel
- Military
- Mid-level
- Travel reimbursement
- Health savings account
Quick Apply
Call Center Representative
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays

I want to receive the latest job alert for Collection Representative Ii

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Collection Representative Ii jobs near

Bilingual Customer Service Associate jobs in Garden City, GA

Senior Customer Service Representative jobs in Phoenix, AZ

Call Center Representative jobs in Irvine, CA

Authorization Specialist jobs in Remote

Physician Assistant jobs in Vacaville, CA

Registered Nurse jobs in Uniontown, PA

Water Resources Engineer jobs in Santa Fe, NM

Bilingual Customer Service Associate jobs in Lakewood, CA

Overnight Customer Service Remote jobs in Nashville, TN

Bilingual Customer Service Associate jobs in Germantown, MD

Bilingual Customer Service Associate jobs in Southfield, MI

Bilingual Customer Service Associate jobs in Kissimmee, FL

Child Protective Service jobs in Seattle, WA

Customer Service Representative jobs in El Paso, TX

Senior Customer Service Representative jobs in Chicago, IL

Senior Customer Service Representative jobs in Minneapolis, MN

Customer Service jobs in El Paso, TX

Senior Customer Service Representative jobs in Long Beach, CA

Senior Customer Service Representative jobs in Indianapolis, IN

Cx Customer Experience jobs in Remote

Call Center Representative II

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Paid training
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Caseload management
Managing clients in a customer support role
CRM system proficiency
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $700 – $1,300

Top performers earn the equivalent of $26.00 – $35.00 per hour

Full-time | 40 hours per week. Occasional overtime may be required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Deliver service that contributes to strong customer satisfaction outcomes
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Identify missing information and follow up with urgency

Ensure all materials are properly uploaded and organized in our CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support

Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously

Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $24.00 - $26.00 per hour

Expected hours: No less than 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Collection Representative Ii jobs

Call Center Representative II

Customer Experience Representative II

Customer Experience Representative II

Cash Application Representative II (Remote)

Appeals Representative II

Billing Representative II

Insurance Authorization Specialist II

Client Services Representative II

Client Services Representative II - Preferred Deposits - 2nd Shift - East Providence, RI

Civil Engineer III or IV

Registered Nurse - Flex Team

Case Manager 3/Driver (Masters Degree)

Bilingual Call Center Representative (FULL-TIME)

Spanish-Speaking Banking Service Representative

Physician Assistant, Ortho Surgical (Full Time, Days)

Project Engineer I/II/III- Water Resources

Bilingual Customer Service Representative (FULL-TIME)

Bilingual Telephone Sales Representative (FULL-TIME)

Industrial Electrical Field Technician-Nationwide Travel

Call Center Representative

I want to receive the latest job alert for Collection Representative Ii

Related Searches

Explore jobs in more locations

Serve as the Primary Client Point of Contact

Drive Document Collection & Case Progress

Maintain Accurate Case Records

Escalate Appropriately

Job Seeker Tools

Employer Tools

Browse

Stay Connected