Top 2494 Collection Representative Ii Jobs

Call Center Representative II
TaxRise —Irvine, CA
- $24 - $26 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Customer Experience Representative II
Intigral Inc —Walton Hills, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Program Security Representative (PSR) II - greater Washington, DC
General Dynamics Information Technology —Washington, DC
- $96,569 - $130,651 a year
- Microsoft Excel
- Travel
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
Appeals Representative II
CorVel Corporation —Fort Worth, TX
- $18.80 - $30.34 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Patient Accounts Representative II
Howard University Hospital —Washington, DC
- $19.00 - $30.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Disability insurance
- 403(b)
Quick Apply
Billing Representative II
Mass General Brigham Incorporated —Somerville, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
13d
Insurance Authorization Specialist II
SYSTEM West Virginia University Health System —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Basic math
Cash Application Representative II (Remote)
HALO —Illinois
- $16 - $20 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Disability insurance
Quick Apply
7d
Collections Representative II
AmTrust Financial Services, Inc. —Cleveland, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
8d
Loan Servicing Representative II
SERVICING SOLUTIONS LLC —Orange, CA
- $24 - $25 an hour
- Full-time
- Mid-level
- Communication skills
Quick Apply
Account Resolution Representative
Children's Wisconsin —West Allis, WI
- Full-time
- Remote
- Anatomy knowledge
- HIPAA
- Research
- Flexible schedule
Data Collection Specialist II
US AMR-Jones Lang LaSalle Americas, Inc. —Boston, MA
- $65,000 - $75,000 a year
- Online Application
- Background check
- Word processing
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
Patient Account Representative II - Rev Cycle
UTHealth Houston —Houston, TX
- Basic math
- Mid-level
- Microsoft Office
- Mileage reimbursement
- Health insurance
Recovery Representative II (Repossession)
SchoolsFirst FCU —Tustin, CA
- $22.33 - $32.38 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
6d
Account Representative (TIER II)
Trinity Health System —Steubenville, OH
- Full-time
- Background check
- Computer literacy
- Windows
Accounts Receivable Rep II
Orlando Health —Orlando, FL
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Benefits from day one
8d
Customer Service Representative II
CITY OF GRIFFIN —Griffin, GA
- Full-time
- Research
- Mid-level
Quick Apply
12d
MEDICAL CARE PROGRAM ASSOCIATE II (REPOST)
State of Maryland - Maryland Department of Health —Baltimore, MD
- $55,426 - $77,620 a year
- Online Application
- Mid-level
- Office
- High school diploma or GED
Clm Resltion Rep II, Hosp/Prv
University of Rochester —Albany, NY
- $19.72 - $26.62 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
Patient Financial Representative
BayCare —Oldsmar, FL
- Full-time
- Remote
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance

I want to receive the latest job alert for Collection Representative Ii

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Collection Representative Ii jobs near

Patient Representative jobs in Oldsmar, FL

Senior Patient Accounts Representative jobs in Washington, DC

Call Center Representative jobs in Irvine, CA

Authorization Specialist jobs in Remote

Senior Patient Accounts Representative jobs in Houston, TX

Senior Sales Representative jobs in Albany, NY

Senior Program Specialist jobs in Washington, DC

Accounts Receivable Clerk jobs in Orlando, FL

Program Associate jobs in Baltimore, MD

Aesthetic Medical Sales Representative jobs in Austin, TX

Patient Care Technician jobs in West Chester, PA

Call Center Representative jobs in Augusta, GA

Patient Representative jobs in Fayetteville, AR

Patient Representative jobs in Kapolei, HI

Patient Representative jobs in Coon Rapids, MN

Patient Care Technician jobs in Durham, NC

Patient Representative jobs in Wilmington, NC

Senior Living jobs in Baltimore, MD

Patient Service Representative jobs in Richmond, VA

Senior Patient Accounts Representative jobs in Midland, MI

Call Center Representative II

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Paid training
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Caseload management
Managing clients in a customer support role
CRM system proficiency
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $700 – $1,300

Top performers earn the equivalent of $26.00 – $35.00 per hour

Full-time | 40 hours per week. Occasional overtime may be required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Deliver service that contributes to strong customer satisfaction outcomes
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Identify missing information and follow up with urgency

Ensure all materials are properly uploaded and organized in our CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support

Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously

Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $24.00 - $26.00 per hour

Expected hours: No less than 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Collection Representative Ii jobs

Call Center Representative II

Customer Experience Representative II

Program Security Representative (PSR) II - greater Washington, DC

Appeals Representative II

Patient Accounts Representative II

Billing Representative II

Insurance Authorization Specialist II

Cash Application Representative II (Remote)

Collections Representative II

Loan Servicing Representative II

Account Resolution Representative

Data Collection Specialist II

Patient Account Representative II - Rev Cycle

Recovery Representative II (Repossession)

Account Representative (TIER II)

Accounts Receivable Rep II

Customer Service Representative II

MEDICAL CARE PROGRAM ASSOCIATE II (REPOST)

Clm Resltion Rep II, Hosp/Prv

Patient Financial Representative

I want to receive the latest job alert for Collection Representative Ii

Related Searches

Explore jobs in more locations

Serve as the Primary Client Point of Contact

Drive Document Collection & Case Progress

Maintain Accurate Case Records

Escalate Appropriately

Job Seeker Tools

Employer Tools

Browse

Stay Connected