Top 363 Collections Officer Jobs

Collections Officer I
Florida A&M University Federal Credit Union —Tallahassee, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Paid time off
Quick Apply
Collections Officer
Vibrant Credit Union —Moline, IL
- $21.28 - $29.80 an hour
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Collections Officer
RadiFi Credit Union —Jacksonville, FL
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
VP/ Chief Lending Officer
Wheelhouse Credit Union —San Diego, CA
- $147,234 - $196,312 a year
- Full-time
- 5 years
- Office
- Finance
Quick Apply
Community Home Lending Officer
First Merchants Bank —Indianapolis, IN
- Mid-level
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Special Assets and Lending Workout Officer
ConnectOne Bank —Englewood Cliffs, NJ
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Conflict management
- Organizational skills
- Health insurance
- Dental insurance
REO Loan Officer
Newrez —Washington, DC
- $15,080 - $60,000 a year
- Weekends as needed
- Mid-level
- Computer skills
- 2 years
- Paid parental leave
- Health savings account
Quick Apply
14d
COLLECTIONS WORKOUT OFFICER
First Northern Bank & Trust Co —Palmerton, PA
- Full-time
- Background check
- 5 years
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
11d
Loan Officer
Bogalusa Credit —Bogalusa, LA
- From $30,000 a year
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr. Loan Officer
Newrez —Seattle, WA
- $15,080 - $60,000 a year
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
14d
Loan Officer
Newrez —Westlake, OH
- Word processing
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
14d
Senior Loan Officer
Newrez —Traverse City, MI
- Word processing
- High school diploma or GED
- Business development experience
- Health savings account
- Paid holidays
Quick Apply
14d
Mortgage Loan Officer
Vaco by Highspring —Southfield, MI
- $35,000 a year
- Mid-level
- Business development experience
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Sr. Loan Officer
Newrez —Bonita Springs, FL
- Microsoft Excel
- High school diploma or GED
- Business development experience
- Paid parental leave
- Health savings account
Quick Apply
14d
SBA Loan Officer (Las Vegas or St.George)
Mountain America Credit Union —Saint George, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Collections Security Officer
J&J Ventures, Gaming LLC —Hickory Hills, IL
- $18.85 - $23.56 an hour
- Full-time
- Clean driving record
- Military
- Computer literacy
- Disability insurance
- Health insurance
Loan Officer
Newrez —Aiken, SC
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
14d
Loan Officer Assistant
Newrez —Fort Washington, PA
- $15,080 - $60,000 a year
- Overtime
- Computer literacy
- English
- Office
- Paid parental leave
- Health savings account
Quick Apply
13d
Loan Officer
Newrez —Cookeville, TN
- Word processing
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
14d
Loan Officer
Newrez —Atlanta, GA
- Spanish
- Computer literacy
- English
- Health savings account
- Paid holidays
Quick Apply
14d

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Collections Officer I

Florida A&M University Federal Credit Union -
Tallahassee, FL

Quick Apply

Job Details

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Position Overview:

We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations.

Key Responsibilities:

1. Account Monitoring and Delinquency Management:

Monitor member accounts to identify past-due loans, mortgages, and other obligations.

Contact members to address overdue accounts through phone calls, emails, and written correspondence.

Document all collection activities, including member interactions and payment arrangements, in the credit union’s system.

2. Member Communication and Resolution:

Work collaboratively with members to understand their financial situations and develop repayment plans.

Provide guidance on financial assistance options and strategies for resolving delinquencies.

Ensure interactions are respectful, professional, and compliant with regulations.

3. Payment Processing and Recovery:

Negotiate repayment schedules and settlements in accordance with credit union policies.

Process payments received from members and apply them to the appropriate accounts.

Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings.

4. Reporting and Analysis:

Prepare delinquency and recovery reports for management.

Monitor trends in delinquency rates and recommend strategies to reduce future risks.

Assist in analyzing the effectiveness of collection efforts and improving processes.

5. Compliance and Regulation Adherence:

Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA).

Maintain confidentiality of member information at all times.

6. Collaboration and Team Support:

Work closely with lending and other departments to resolve issues related to delinquent accounts.

Provide insights and recommendations to improve the credit union’s credit and collection policies.

Qualifications and Skills:

Education: High school diploma or equivalent required; Associate’s degree in Business, Finance, or related field preferred.

Experience:

Minimum of 1–2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union.

Familiarity with loan servicing systems is a plus.

Technical Skills:

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software.

Knowledge of FDCPA and other relevant debt collection laws.

Soft Skills:

Strong communication and negotiation skills, with the ability to balance firmness and empathy.

Excellent organizational skills and attention to detail.

Problem-solving mindset with the ability to handle difficult conversations professionally.

Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies.

Work Environment:

This position is primarily office-based, with occasional flexibility to accommodate member needs.

Occasional overtime may be required during peak periods or to meet deadlines.

Compensation and Benefits:

Competitive salary based on experience.

Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.

Quick Apply

Refine Your Search

Collections Officer jobs

Collections Officer I

Collections Officer

Collections Officer

VP/ Chief Lending Officer

Community Home Lending Officer

Special Assets and Lending Workout Officer

REO Loan Officer

COLLECTIONS WORKOUT OFFICER

Loan Officer

Sr. Loan Officer

Loan Officer

Senior Loan Officer

Mortgage Loan Officer

Sr. Loan Officer

SBA Loan Officer (Las Vegas or St.George)

Collections Security Officer

Loan Officer

Loan Officer Assistant

Loan Officer

Loan Officer

I want to receive the latest job alert for Collections Officer

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