Top 1606 Collections Rep I Jobs

Customer Service Call Center Agent
HCA Florida South Tampa Hospital —Tampa, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Patient Account Rep I
Radiology Partners —Remote
- $19 - $22 an hour
- Full-time
- HIPAA
- Mid-level
- 3 years
- Paid holidays
- Health insurance
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Customer Service Call Center Agent
HCA Florida Ocala Hospital —Ocala, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Customer Pay Support Rep
Lincare Inc. —Orlando, FL
- Remote
- Basic math
- Trade school
- Associate's degree
Quick Apply
13d
Registration&Insur Mgt Rep III
University of Rochester —Albany, NY
- $20.30 - $27.41 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
Full-Time Verification Representative (Remote) - UT
Centerfield/Datalot —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
5d
Patient Collections Rep (Remote)
Healthcare Claims Management —Indiana
- From $17 an hour
- 8 hour shift
- Remote
- Computer literacy
- Basic math
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Customer Service Call Center Agent
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Customer Service Call Center Agent
HCA Healthcare Trident Hospital —Charleston, SC
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Customer Service Call Center Agent
HCA Florida Orange Park Hospital —Orange Park, FL
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Customer Service Rep I
Sharp Energy, Inc. —Newark, DE
- Computer literacy
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Accounts Receivable Rep
Methodist Rehabilitation —Flowood, MS
- Full-time
- Remote
- Medical office experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Customer Service Call Center Agent
Portsmouth Regional Hospital —Portsmouth, NH
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Access Rep I
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Part-time
- Hospital
- Computer literacy
- No experience needed
- Disability insurance
- Health insurance
Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Telephone Sales Rep - Outbound
FLS Connect —High Point, NC
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- High school diploma or GED
- Typing
- Paid training
- Health savings account
Clm Resltion Rep III, Hosp/Prv
University of Rochester —Albany, NY
- $20.30 - $27.41 an hour
- Full-time
- Remote
- Research
- Mid-level
- Associate's degree
Remote Medical Collections Representative - Wisconsin ONLY
ARstrat, LLC —Manitowoc, WI
- $16 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Remote Legal Collections Rep (CST preferred)
Transworld Systems Inc. —Houston, TX
- $20 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- Entry level
- Paid training
- Paid holidays
Patient Financial Services Rep
MedHQ, LLC —Remote
- $15 - $18 an hour
- Full-time
- Surgery
- HIPAA
- Research
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Call Center Agent

HCA Florida South Tampa Hospital -
Tampa, FL

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Work from home
401(k) matching
Loan assistance
Life insurance

Qualifications

1 year
Entry level

Full Job Description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
Previous call center experience preferably in a healthcare environment preferred
Ability to work a minimum of 90% of your day on the phone uninterrupted

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

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Collections Rep I jobs

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Day in the Life - Candace - Customer Service Rep

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