Top 9502 Collections Jobs

Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Billing & Collections Specialist
SANDERS ROBERTS LLP —Los Angeles, CA
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Debt Collector
Merchants Credit Association —Redmond, WA
- From $25 an hour
- Full-time
- Background check
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Financial Recovery Specialist
Central Portfolio Control —Minnetonka, MN
- $21 - $25 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
Quick Apply
Revenue Cycle Home Infusion Collections Specialist (CPR+ Experience Required)
Apex Infusion Pharmacy —Signal Hill, CA
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Research
- Health savings account
- Paid holidays
Quick Apply
Collections Specialist
Vector Airport Systems LLC —Remote
- $62,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- On-the-job training
Quick Apply
10d
Collections Specialist
Defining Wellness Centers LLC —Remote
- From $50,000 a year
- Full-time
- Remote
- Addiction Medicine
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Finance Collections Specialist
Treatment Center Management LLC —Remote
- $27 - $30 an hour
- Full-time
- Remote
- Adults
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
WFH Collections Representative
Qureos Inc —Salt Lake City, UT
- $54,000 - $80,000 a year
- Part-time
- Remote
- Microsoft Excel
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
6d
Remote Collections Specialist
National Enterprise Systems, Inc —Remote
- $17 - $20 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Collections Manager
Verisma —Remote
- $50,000 - $65,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Finance
Billing and Collections Specialist
Consultative Search Group —Los Angeles, CA
- $90,000 - $120,000 a year
- Mid-level
- Organizational skills
- Business
Quick Apply
Collections Accounting Lead
Luxer One —North Highlands, CA
- $72,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Finance
- Health insurance
- Dental insurance
Quick Apply
Collections Coordinator
Consultative Search Group —Los Angeles, CA
- Hybrid work
- Customer service
- Bachelor's degree
- 1 year
Quick Apply
Billing and Collections Specialist
Consultative Search Group —San Francisco, CA
- $90,000 - $120,000 a year
- Mid-level
- Organizational skills
- Business
Quick Apply
Billing and Collections Specialist
Consultative Search Group —Newport Coast, CA
- $90,000 - $100,000 a year
- Mid-level
- Organizational skills
- Business
Quick Apply
Collections Clerk / Accounts Receivable
LHH US —Dallas, TX
- $65,000 - $75,000 a year
- Mid-level
- 3 years
- Military encouraged
Quick Apply
Accounts Receivable and Collections Specialist
Radias Health —Saint Paul, MN
- $25 - $29 a year
- Hybrid work
- HIPAA
- Mid-level
- Finance
- Free parking
- Wellness program
Quick Apply
2d
Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
Collections Specialist
CFS —Houston, TX
- Mid-level
- Communication skills
- Negotiation

I want to receive the latest job alert for Collections

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Collections jobs near

Loan Servicing and Collections Manager

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Operational analysis
Staff supervision
Team supervision
Finance
Spreadsheets
Regulatory compliance
Industry knowledge of banking risk management
Team development
Documentation tools
Bachelor's degree
Process improvement planning
Portfolio risk management
Process management

Full Job Description

Position Summary

The Loan Servicing and Collections Manager is responsible for managing loan servicing, consumer collections, and recovery operations to ensure accuracy, compliance, and effective delinquency and loss mitigation outcomes. This role provides direct leadership and operational oversight of loan servicing, loan quality control, collections, and recovery functions and personnel.

This position ensures consistent execution of servicing and collections activities, maintains strong internal controls, and supports audit and examination readiness. The Manager partners with Lending leadership, Accounting, Compliance, and Operations to support portfolio performance and risk management objectives.

Primary Duties & Responsibilities

People Leadership & Performance Management

Provide direct supervision, coaching, and performance management for assigned staff.
Establish clear expectations, goals, and accountability standards aligned with departmental objectives.
Conduct regular check-ins, performance evaluations, and development planning.
Support onboarding, cross-training, and coverage planning to ensure continuity of operations.

Loan Servicing Oversight

Oversee loan servicing operations including post-closing review, loan maintenance, collateral tracking, title perfection, and system accuracy.
Ensure servicing activities are completed timely, accurately, and in accordance with policy, regulatory, and examiner requirements.
Review loan quality control results, identify trends or control gaps, and ensure corrective actions are implemented and documented.
Partner with the Loan Servicing Lead to provide guidance, maintain procedures, and ensure workflow continuity.

Collections & Recovery Management

Oversee consumer collections and recovery activities across early-stage delinquency, late-stage collections, charge-off, and post charge-off recovery.
Ensure collection strategies align with portfolio goals, compliance requirements, and member experience standards.
Monitor delinquency, charge-offs, and recovery performance; identify risks and recommend mitigation strategies.
Provide oversight and guidance for legal recovery activity, repossession coordination (as applicable), and external vendors or legal partners.

Compliance, Risk & Audit Readiness

Ensure servicing and collection activities comply with applicable laws and regulations, including FDCPA, BSA/AML, OFAC, and state requirements.
Maintain accurate and complete documentation to support internal audits, external audits, and regulatory examinations.
Serve as a point of contact for servicing and collections-related audit or examiner inquiries.
Escalate material risks, compliance issues, or policy exceptions to Lending leadership promptly.

Reporting & Portfolio Monitoring

Review and analyze servicing, delinquency, collections, and recovery metrics.
Prepare or contribute to operational, risk, and performance reporting for management, ALCO, and Board use as requested.
Use data to identify trends, staffing needs, and opportunities for process improvement.

Process Improvement & Collaboration

Identify opportunities to improve efficiency, accuracy, and controls across servicing and collections workflows.
Partner with Lending, Compliance, Finance, and Technology teams on system enhancements, testing, and process changes.
Support implementation of policy, procedure, or system updates impacting servicing and collections operations.

Position Requirements Required:

Bachelor’s degree or equivalent experience preferred.
Minimum of 5–7 years of experience in loan servicing, collections, or lending operations within a financial institution.
Prior experience managing employees or teams.
Strong working knowledge of consumer lending products, loan servicing processes, and collections practices.
Demonstrated understanding of FDCPA and other applicable regulatory requirements.
Ability to analyze operational data, manage risk, and support process improvements.
Proficiency with Microsoft Excel, Word, and collaboration tools; familiarity with core loan systems.

Preferred:

Credit union or banking experience.
Experience overseeing both loan servicing and collections functions.
Exposure to post charge-off recovery, legal collections, or vendor management.

Interpersonal Skills

Strong leadership and coaching skills.
Ability to communicate clearly and professionally, including during difficult conversations.
High level of discretion, judgment, and accountability when handling sensitive information.
Ability to work collaboratively across departments.

Work Environment

This position is in person based on operational need. This role may transition into hybrid upon operational flexibility. This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Manager role. The employee may perform other job-related duties as assigned, and the organization may adjust the role as operational needs evolve.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Washington, DC 20210

Quick Apply

Refine Your Search

Collections jobs

Loan Servicing and Collections Manager

Billing & Collections Specialist

Debt Collector

Financial Recovery Specialist

Revenue Cycle Home Infusion Collections Specialist (CPR+ Experience Required)

Collections Specialist

Collections Specialist

Finance Collections Specialist

WFH Collections Representative

Remote Collections Specialist

Collections Manager

Billing and Collections Specialist

Collections Accounting Lead

Collections Coordinator

Billing and Collections Specialist

Billing and Collections Specialist

Collections Clerk / Accounts Receivable

Accounts Receivable and Collections Specialist

Call Center Representative - Collections

Collections Specialist

I want to receive the latest job alert for Collections

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected