Top 15282 Communications/Dispatch Manager Jobs

Communications Manager
City of East Point, GA —East Point, GA
- $68,549.78 - $106,252.17 a year
- Full-time
- CPR Certification
- 3 years
- High school diploma or GED
Dispatch Manager
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- 3 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
TikTok Shop - Middle Mile Dispatch Manager
TikTok —Fontana, CA
- $97,200 - $151,200 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Fair chance
- Paid parental leave
- Paid holidays
Communications Manager
City of East Point —East Point, GA
- $68,549.78 - $106,252.17 a year
- Full-time
- CPR Certification
- 3 years
- High school diploma or GED
Service Operations Coordinator/Billing
Impact Environmental Group —Remote
- $30 - $32 an hour
- Remote
- Customer service
- Computer literacy
- Mid-level
Quick Apply
9d
Dispatch Manager
Atlantic Limo —Atlanta, GA
- $59,000 - $65,000 a year
- Weekends as needed
- Management
- Office
- Mentoring
- Paid holidays
- Relocation assistance
Quick Apply
HVAC Service Manager
Gold Medal Service —Hillburn, NY
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Safety Manager
2 Fast Logistics, Inc. —Carol Stream, IL
- $55,000 - $70,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Local Class A CDL Driver
Oak Harbor Freight Lines —Eureka, CA
- $28.87 - $32.64 an hour
- Full-time
- Clean driving record
- Writing skills
- Local
- Paid holidays
- Health insurance
Quick Apply
Class A CDL Driver / Evening Shift
Oak Harbor Freight Lines —Eureka, CA
- $0.67 - $0.76 per mile
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- No touch freight
- Paid holidays
- Health insurance
Quick Apply
8d
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Assistant Fleet Manager
Interload Forwarding, LLC —Laredo, TX
- $40,000 - $50,000 a year
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
R&L Taxi & Tours LLC —Kamuela, HI
- From $16 an hour
- Part-time
- Office
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Transportation Network Management
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- Disability insurance
- Health insurance
Class A CDL Truck Driver / Evenings
Oak Harbor Freight Lines —Bend, OR
- $0.70 - $0.78 per mile
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- No touch freight
- Paid holidays
- Health insurance
Quick Apply
Hub Manager I
Yzer Last Mile LLC —Madison, WI
- $76,000 - $78,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Office Manager
Greater Gallatin Contractors Inc. —Bozeman, MT
- From $75,000 a year
- 8 hour shift
- Google Workspace
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Branch Manager
Midwest Restoration —Wausau, WI
- $70,000 - $80,000 a year
- Full-time
- Construction site
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
8d
Director of Operations
Ramsey Companies, Inc. —Wapato, WA
- From $150,000 a year
- Full-time
- Clean driving record
- Inventory control
- Customer service
- Fuel card
- Relocation assistance
Quick Apply
Class A local Truck Driver
Oak Harbor Freight Lines —Mount Vernon, WA
- $28.87 - $32.64 an hour
- Full-time
- Clean driving record
- Hazmat Endorsement
- Customer service
- Paid holidays
- Health insurance
Quick Apply

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Communications Manager

City of East Point, GA -
East Point, GA

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Job Details

Full-time
$68,549.78 - $106,252.17 a year

Qualifications

CPR Certification
Staff supervision
National Incident Management System Introduction (NIMS-700)
Team supervision
Emergency medical dispatch
Radio communication systems
High school diploma or GED
Public relations
Team motivation (leadership skill)
General management
Emergency dispatch systems (law enforcement)

Full Job Description

This position provides overall direction, planning and management for the 911 Communications Center.

Major Duties

Provides overall managerial and strategic direction to the 911 Center: establishes policies and procedures. within departmental and/or City constraints.

Provides guidance on the selection, training, and performance of91 I staff through subordinate supervisory personnel; conducts annual performance evaluations on assigned personnel;

Makes decisions/recommendations regarding the recruitment, selection, and hiring of personnel.

Manages and oversees employee training and certifications programs; monitors and analyzes the center's operating procedures, designs and implements changes as needed;

Develops and oversees employee work schedules to ensure adequate coverage and control;

Administers emergency communications operations and activities to ensure timely receipt, dispatch, and handling of emergency communications transactions;

Receives and investigates complaints and suggestions from citizens, external agencies, and center personnel and recommends and/or takes appropriate action(s) to resolve the problem.

Develops long and short range plans, goals, and objectives for the Communications Center; evaluates efficiency and effectiveness of operations, procedures, and use of resources; recommends and/or implements improvements as required.

Manages the CAD system database; Manages the CodeRED system;

Manages the Whelen Community Alert System;

Secures and maintains records of emergency calls received and dispatched in accordance with Georgia Records Retention Schedule; testifies in court;

Assumes primary responsibility for operational procedures, directives, and communications operation implementation by department employees in accordance with national standards;

Networks with other public agencies in regards to operations, directives, and procedures.

Makes recommendations regarding the purchase of equipment; oversees and manages the installation, maintenance, and repair of department equipment.

Presents information to the public on 91 t services; conducts presentations before various civic and business organizations;

Attends schools and seminars to remain informed of changes in legislation and Public Safety Communication trends and developments; attends available training on management theories, fiscal responsibility, leadership, and related skills;

Performs other related duties as assigned.

Minimum Qualifications

High school diploma or equivalent, supplemented by 5 years of progressively responsible experience administering the operations of an emergency communication center, to include three(3) years of supervisory or leadership experience in a 911 operations center or equivalent and at least seven (7) years' experience in the field, with GCIC Full Terminal Operator certification.

Knowledge Required by the Position

Knowledge of emergency response processes and resources;

Knowledge of 911 emergency communications operations; Knowledge of NCIC and GCIC standards and regulations;

Knowledge of computers and job related software programs;

Knowledge of trunking and conventional radio systems

Familiarity with police, fire and other public safety operations, particularly as related to emergency response;

Skill in coordinating, managing, and directing employees;

Skill in identifying operating issues and developing long-term resolutions;

Skill in motivating personnel to pursue excellence in a critical function;

Skill in oral and written communication;

Skill in public and interpersonal relations;

Ability to plan and manage operations of a 911 communications center.

Supervisory Controls: Work is performed under the direct supervision of the Support Services Division Commander.

Guidelines: Guidelines include Federal Communication Commission rules and regulations, N.C.I.C and G.C.I.C. rules and regulations, Georgia Open Records Act, the East Point Police Department Standard Operating Procedures and the CAD Administrator Manual.

Complexity: The work consists of a variety of administrative and clerical duties.

Personal Contacts: Contacts are typically with co-workers, public safety officials, council members, vendors, other City employees and the general public.

Purpose of Contacts: Contacts are typically to give and exchange information and to provide services.

Physical Demands: The work is typically performed while sitting at a desk. The employee occasionally lifts light or heavy objects.

Work Environment: The work is typically performed in an office.

Supervisory and Management Responsibilities: This position has direct supervision over Communications Center Supervisors.

Special Certifications and Licenses: Law Enforcement Communications Certification (LEC) and recertification every 2 years; Fire Services Communication Certification (FSC); Emergency and recertification every 2 years; Medical Dispatch (EMO) Certification National Incident Management System (NIMS) JOO, 700, 200, 800, and classroom 300 and 400 certifications, American Heart Association CPR certification.

Minimum Qualifications: High school diploma or equivalent, supplemented by 5 years of progressively responsible experience administering the operations of an emergency communication center, to include three(3) years of supervisory or leadership experience in a 911 operations center or equivalent and at least seven (7) years' experience in the field, with GCIC Full Terminal Operator certification.

Preferred Qualifications: Bachelor's Degree in business or public administration, criminal justice, public safety, or a related area. Equivalent professional experience may be considered for substitution for the required degree on an exception basis. Five (5 ) years' experience as a manager or assistant operations head in a medium to large 911 center. GCIC Full Terminal Operator certification required.

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