Top 124067 Community Service Representative Jobs

Member Service Representative
Capital Credit Union —Green Bay, WI
- Word processing
- Computer literacy
- Basic math
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11d
Call Center Representative - (27-03)
La Clinica de Familia Inc. —Las Cruces, NM
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Medical Call Center Representative
Chapa-De —Auburn, CA
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Patient Experience Representative: Cardiac Catheterization Lab
Boston Children's Hospital —Boston, MA
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- Full-time
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11d
Call Center Representative
Bel Solutions LLC —New Haven, CT
- $60,000 - $85,000 a year
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Customer Service Agent
TPG Latinos —Remote
- $50,000 a year
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Customer Service Representative- Remote
Sharecare —Remote
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Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
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- 18 years or older
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Customer Success Representative
Moultrie —Remote
- $19 an hour
- Weekends as needed
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12d
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Virginia
- $17.00 - $18.50 an hour
- Full-time
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REMOTE - Call Center Representative
Ivy Hall —Remote
- $18 - $20 an hour
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- Bilingual
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10d
Customer Service Representative I
NYC Health + Hospitals —New York, NY
- $48,791 a year
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- Entry level
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Healthcare Customer Service Representative - Remote USA
TTEC —Austin, TX
- $16 an hour
- Remote
- Computer literacy
- HIPAA
- Research
- Wellness program
- Tuition reimbursement
5d
Medicaid Customer Service Representative (***)
Moda Health —Milwaukie, OR
- $18.39 - $20.58 an hour
- Full-time
- Computer literacy
- HIPAA
- Research
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- Health insurance
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Call Center Representative - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- 401(k)
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Member Services Representative
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- High school diploma or GED
- Health insurance
- Dental insurance
Provider Services Representative
MJHS —New York, NY
- $40,000 - $43,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
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Pharmacy Care Representative - Work From Home North Carolina
CVS Health —North Carolina
- $17.00 - $25.65 an hour
- Overtime
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11d
Member Services Representative
Hemlock Farms Community Association —Lords Valley, PA
- $13 - $14 an hour
- Part-time
- Bilingual
- Microsoft Excel
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Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)

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Member Service Representative

Capital Credit Union -
Green Bay, WI

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Job Details

11 days ago

Qualifications

Computer operation
Customer communication
Financial sales
Word processing
Computer literacy
Basic math
High school diploma or GED
Financial product expertise
Direct sales
Productivity software

Full Job Description

Position Purpose

Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by receiving members in person and by telephone and meeting all of their needs and requests in the areas of consumer lending and new accounts. Promotes products and services in a professional and effective manner.

Essential Responsibilities

Concentrates on building financial relationships with members, using a member advocacy approach.
Educates members about Home Banking, E-Services and other products. Promotes applicable Credit Union products and services to new and existing members, presenting necessary information suited to members’ needs, including but not limited to all types of consumer loans, debt protection, GAP, shares, sharedrafts, share certificates, IRAs, credit cards, home banking, debit cards, and direct deposit.
Maintains an effective working knowledge, including the technical aspects of the products listed above. Helps members determine the suitability of those products.
Accurately maintains and follows-up on all types of accounts on the computer system.
Interprets key documents and makes decisions based on policies and member data.
Corresponds with the membership on eligibility requirements for accounts and loans and denials of credit.
Answers member questions as well as other employees’ questions concerning the broad range of Credit Union products and information.
Assists in preparing procedures and documentation for the position.
May be required to handle teller functions, including responsibility for a cash drawer.
May be required to open/close branch, following all applicable procedures and policies.
May assist in training new employees

Necessary Experience and Qualifications

Ability to read, write, and comprehend detailed and technical instructions, short correspondence, and memos; the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.
Ability to pass a federal criminal background check and be listed on the Federal Mortgage Loan Officer registry as required by The S.A.F.E. Act.
Ability to operate an on-line computer terminal, word processing, email, and adding machine as normally acquired through a basic course or one to three months of on-the-job experience.
Comprehensive knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience.
Ability to concentrate on and pay close attention to detail for over fifty percent of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.
Analytical ability necessary to research and resolve member problems and determine the appropriate course of action.
Interpersonal skills necessary to deal effectively and efficiently with a diverse group of members in various degrees of stressful situations. Requires strong communication/listening skills to deal diplomatically and effectively with sensitive situations. Demonstrates strong motivation and sales skills.
Ability to exercise a high degree of independent judgment when addressing member concerns. Must be supportive of the overall business objectives.

Work Environment and Physical Requirements

Office environment with moderate level of noise.
Frequent use of telephone, copier, computer, fax machine and other office machines.
Prolonged sitting or standing.
Frequent mental and visual concentration.
Occasional travel for training, meetings, and assisting other branch locations.

The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.

Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

Community Service Representative jobs

Member Service Representative

Call Center Representative - (27-03)

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Healthcare Customer Service Representative - Remote USA

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