About Budget Car & Truck Rental of Las Vegas
Budget Car & Truck Rental of Las Vegas is a locally owned and operated sub-licensee of Avis Budget Group serving Southern Nevada with pride for over 30 years. As part of one of the most trusted brands in the rental industry, we combine the strength of a global network with the personalized service of a local business. Our team is dedicated to delivering a seamless rental experience for every customer—whether they’re visiting for business, adventure, or life’s everyday needs.
From our bustling airport operations to our neighborhood rental locations, our mission is simple: deliver the best car rental experience through newer vehicles, exceptional service, and competitive pricing. We value teamwork, accountability, and integrity—and we invest in our team members through training, advancement opportunities, and a culture of respect.
At Budget Car & Truck Rental of Las Vegas, every team member plays a part in keeping our city and its visitors moving. Join a team that drives excellence, supports one another, and takes pride in representing a brand known for value, reliability, and community spirit.
Job Summary
Under general supervision, the IT Technician is responsible for providing technical support and troubleshooting services to employees, ensuring the smooth operation of computer systems, networks, and other technology resources by focusing on help desk support and user assistance. This role reports to the IT Director and requires strong problem-solving skills, excellent communication, and a commitment to dependable support.
Essential Duties and Responsibilities
Technical Support
- Provide first-level technical support to end users via phone, email, and in-person assistance
- Troubleshoot and resolve Windows operating system issues
- Install, configure, and maintain desktop computers, laptops, and peripheral devices
- Support printer setup, configuration, and troubleshooting across the office environment
- Document all support requests and resolutions in ticketing system
Hardware Management
- Perform basic hardware installations and replacements
- Set up new workstations for employees
- Maintain inventory of IT equipment and supplies
- Assist with equipment moves and office relocations as needed
User Support
- Train users on basic software applications and system functions
- Create and maintain user accounts and access permissions
- Assist with password resets and account lockout issues
- Provide guidance on best practices for technology use
Other Duties:
- Maintain adherence to company service protocols, confidentiality guidelines, and quality expectations.
- Participate in ongoing training, performance reviews, and team meetings.
- Maintains compliance with company policies and procedures, local regulations, and recommended best practices.
- Performs other related duties as assigned.
Required Qualifications
Education & Experience
- High school diploma or equivalent required
- Entry-level position - no prior professional IT experience required
- Demonstrated interest in technology and problem-solving
Technical Skills
- Basic knowledge of Windows operating systems
- Familiarity with common office software applications
- Understanding of printer setup and basic troubleshooting
- Basic networking knowledge including TCP/IP, DHCP, and network connectivity troubleshooting
- Strong problem-solving and analytical thinking abilities
- Excellent communication skills, both verbal and written
Personal Attributes
- Customer service oriented with patience and professionalism
- Ability to work independently while following direction from IT Director
- Detail-oriented with strong organizational skills
- Willingness to learn new technologies and processes
- Reliable and punctual with strong work ethic
- Ability to work independently as needed and collaboratively within a team environment.
- Reliable transportation to work and attendance based on work schedule.
Physical Requirements
- Ability to sit, stand, crawl, kneel for extended periods while working at a desk or computer station, including working in smaller spaces such as under desks or in server rooms.
- Occasional lifting or carrying objects weighing up to 50 pounds, such as hardware, equipment, or office supplies, with or without assistance.
- Ability to perform tasks requiring fine motor skills, such as typing, using office equipment, or operating a computer.
- Ability to travel locally between work locations for IT service needs.
- Must be able to work in an office environment and server rooms with varying noise levels and other environmental factors such as temperature and dust.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Work Schedule
Full-time, Monday – Friday, 8am – 4pm, anticipated to work 40 hours per week. May need to work weekends occasionally as needed based on business demands. Schedule may vary depending on projects and task requirements.
Compensation
Base hourly rate of $20.00 - $22.00 dollars, depending on experience and qualifications.
What We Offer
· Prioritize your health and wellness with medical, dental, vision, life insurance, and short-term disability coverage for you and your family.
· Prepare for your future through our 401(k)-retirement plan and company match program.
· Take care of your personal needs and enjoy time away from work using accrued paid time off and company-paid holidays.
· When you have every day-life needs, use our Employee Assistance Program to guide you to professional resources to make informed decisions for you and your family.
· We offer our dedicated team members car rental discounts.
· Grow your skills and knowledge through our training, development, and advancement opportunities.
Budget Car & Truck Rental of Las Vegas Core Values
· We share success – We believe our wins should benefit the whole team – rewarding contributions with incentives that are fair, meaningful and motivating!
· We grow through people & innovation – We equip and empower our team while leveraging technology to deliver the industry’s finest customer experience at a competitive price
· We do the right things always – We manage opportunities and expenses with care so we can invest in our people, deliver exceptional service, and ensure a strong, sustainable future
· We steward resources wisely – We face challenges with energy, urgency, attention to detail, and a commitment to keep improving because excellence honors our customers and our calling
· We bring a “can do” mentality – Grounded in our faith, we focus on what truly matters – making ethical choices, honoring people, and standing firm in integrity, even when it’s difficult
· We build trust through accountability – We set clear expectations, follow through on commitments, and give timely, respectful and honest feedback – helping each other succeed
Equal Employment Opportunity (EEO)
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply. Budget Car & Truck Rental of Las Vegas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. Budget Car & Truck Rental of Las Vegas is committed to providing reasonable accommodations to individuals with disabilities.
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing and able to work on-site full-time?
Education:
- High school or equivalent (Required)
Language:
Location:
- Las Vegas, NV 89119 (Preferred)
Shift availability:
Ability to Commute:
- Las Vegas, NV 89119 (Required)
Work Location: In person
