Top 17070 Computer Hardware Technician Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
IT Service Desk Support Specialist
HCA Florida South Tampa Hospital —Tampa, FL
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
13d
Documentation & End User Training Specialist
Hamilton College —Remote
- $65,000 - $75,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Mid-level
7d
Digital Trainer
Software Technology Inc —Remote
- Monday to Friday
- Remote
- Background check
- 3 years
- Analysis skills
- Travel reimbursement
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Scranton, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Fair chance
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
MinistryPlatform Support Agent
ACS Technologies Group, Inc. —Remote
- 8 hour shift
- Mid-level
- 3 years
- Analysis skills
- 401(k) matching
Computer Maintenance Technician
Joliet Township High School District 204 —Joliet, IL
- Entry level
Junior IT Opportunities
KeenLogic —Washington, DC
- Full-time
- Entry level
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Computer Technician
Note Tech Industries LLC —Mishawaka, IN
- Part-time
- Writing skills
- Mid-level
- Organizational skills
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IT Support Specialist (Salesforce/CHATS Support) - Remote
Software Technology Inc —Remote
- Remote
- Google Workspace
- Mid-level
- 3 years
Quick Apply
12d
Cell Phone/Laptop/Tablet/Computer Repair Technician - Level 3
iCarryAll —Los Angeles, CA
- $18 - $22 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
RETAIL COMPUTER TECHNICIAN
Micro Center —Cambridge, MA
- $18 - $34 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+
Micro Center —Denver, CO
- $18.81 - $35.00 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Computer Technician
Movers USA —Los Angeles, CA
- $18 - $24 an hour
- Temporary
- In-person
- Entry level
- Health insurance
- Flexible schedule
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6d
Hardware/Troubleshooting Computer Support Technician
PC Laptops —Midvale, UT
- $17 - $19 an hour
- Full-time
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Computer Hardware Technician
One Way Solutions LLC —Houston, TX
- $40,000 - $52,000 a year
- Full-time
- Mid-level
- Assembly
- Organizational skills
General Consideration
By Light Professional IT Services LLC —McLean, VA
- Entry level
Help Desk Technician (Part-Time)
AMERICAN SYSTEMS —McLean, VA
- $20 an hour
- Part-time
- Remote
- Computer literacy
- Writing skills
- Computer networking
- Retirement plan
4d
Computer and Phone Technician
GoEBITS —Seattle, WA
- From $25 an hour
- Part-time
- Software troubleshooting
- Customer service
- Mid-level
- Employee discount
- Opportunities for advancement
Quick Apply

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

Quick Apply

Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

Computer Hardware Technician jobs

EHR Helpdesk Analyst- REMOTE

IT Service Desk Support Specialist

Documentation & End User Training Specialist

Digital Trainer

Entry-Level Computer Support Technician

Help Desk Specialist

MinistryPlatform Support Agent

Computer Maintenance Technician

Junior IT Opportunities

Computer Technician

IT Support Specialist (Salesforce/CHATS Support) - Remote

Cell Phone/Laptop/Tablet/Computer Repair Technician - Level 3

RETAIL COMPUTER TECHNICIAN

RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+

Computer Technician

Hardware/Troubleshooting Computer Support Technician

Computer Hardware Technician

General Consideration

Help Desk Technician (Part-Time)

Computer and Phone Technician

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