Top 15053 Computer Operations Analyst Jobs

Hybrid Data Analyst in Southington, CT
Company Confidential —Southington, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
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IT Operations Analyst
PGS Gold & Coin —Palatine, IL
- $65,000 - $80,000 a year
- Full-time
- Background check
- Google Workspace
- Computer science
- Health insurance
- Dental insurance
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Investment Operations Data Analyst
Rodgers Brothers Inc —Harmony, PA
- $40,000 - $80,000 a year
- Full-time
- Computer Science
- No experience needed
- Mid-level
- Profit sharing
- Health insurance
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Sales Operations Analyst
Moove NA Distribution Holdings, Inc —King of Prussia, PA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Computer literacy
- Health savings account
- Health insurance
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Data Analyst
JY Legner Associates —Lexington, KY
- $42 - $48 an hour
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
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Cybersecurity Analyst, IT Operations
Fors Marsh —Remote
- $110,000 - $125,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Computer Science
- Disability insurance
- Dental insurance
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Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
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6d
IT Operations Analyst
Municipal Credit Union —New York State
- $66,300 - $100,800 a year
- Full-time
- Remote
- Microsoft Excel
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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Computer Systems Analyst
Noblis —Newport, RI
- $105,100 - $164,125 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- Business
- Health insurance
- Tuition reimbursement
Game Operations - Trading Analyst
PrizePicks —Remote
- $55,000 - $65,000 a year
- Weekends as needed
- Computer Science
- Finance
- Analysis skills
- Paid parental leave
- Disability insurance
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Billing Operations Analyst
Datadog —Denver, CO
- $64,000 - $94,000 a year
- Hybrid work
- Computer science
- Computer Science
- Research
- Employee stock purchase plan
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Cyber Operations Analyst
Hillwood Development Company LLC —Dallas, TX
- Computer science
- Computer Science
- Windows
- Health savings account
- Paid holidays
Operations Analyst
Maxor National Pharmacy Services, LLC —Remote
- Full-time
- Microsoft Access
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
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Logistics Operations Analyst
Porsche Logistic Services —Atlanta, GA
- $76,000 - $86,000 a year
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
Data Analyst
Planned Systems International, Inc. —Remote
- Remote
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
8d
Security Operations Analyst - 1st Shift
Blumira —Ann Arbor, MI
- $80,000 - $100,000 a year
- On call
- Remote
- Google Workspace
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Analyst
National Air Cargo Group Inc —Orlando, FL
- Full-time
- Background check
- Computer literacy
- English
Quick Apply
Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (WLK)
Highlights Healthcare —Wilkesboro, NC
- $95,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Continuing education credits
- COVID-19 protective measures
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FLOAT Board Certified Behavior Analyst (BCBA) - SIGN ON/RELOCATION $ (NB)
Highlights Healthcare —New Bern, NC
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Continuing education credits
- COVID-19 protective measures
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Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (NP)
Highlights Healthcare —Newport, NC
- $95,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Continuing education credits
- COVID-19 protective measures
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Hybrid Data Analyst in Southington, CT

Company Confidential -
Southington, CT

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Job Details

Full-time
$80,000 - $100,000 a year

Qualifications

Performance dashboard reports
Data integrity assurance
Data quality checks
Dashboard development
Data visualization software proficiency
Data Integration (Data management)
Data mining
Text mining tools
Call center experience
Visual storytelling
Presentations for conferences or internal meetings
Business intelligence report generation
Dashboard creation support
SQL
Business intelligence tools
Sentiment analytics
Data quality monitoring
Requirements analysis
AI-driven automation
Business requirements
Research findings presentation
Database software proficiency

Full Job Description

Hybrid Data Analyst in Southington, CT – Contact Center Analytics & Conversational Intelligence (BPO)

Overview

We are seeking a Data Analyst to support a BPO contact center environment servicing multiple clients. The role focuses on transforming complex interaction and performance data into clear, actionable insights. Candidates must have strong experience building Tableau dashboards, mining data from conversational intelligence platforms, and working directly with clients to gather requirements, interpret results, and present insights that drive measurable improvements in customer experience and operational performance.

Key Responsibilities

Design, build, and maintain interactive Tableau dashboards that communicate trends, performance metrics, and actionable insights
Analyze structured and unstructured data from conversational intelligence tools (e.g. CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics)
Perform data mining and pattern analysis to uncover trends, anomalies, and opportunities for improvement
Partner with business stakeholders (Operations, QA, IT, Marketing) to understand requirements and define meaningful KPIs
Translate complex analytical findings into clear narratives and visual insights that inform decision-making
Ensure data accuracy, consistency, and reliability across reports and dashboards
Automate recurring reports and dashboards to improve efficiency and scalability
Support ad hoc analysis and deep-dive investigations related to customer behavior, agent performance, and operational outcomes
Continuously improve dashboard usability, performance, and visual storytelling

Required Qualifications

Bachelor’s degree in Data Analytics, Statistics, Business, Computer Science, or a related field (or equivalent experience)
3+ years of experience as a Data Analyst or similar role
Advanced experience building dashboards and reports in Tableau
Hands-on experience with data mining and analysis using conversational intelligence platforms
Strong SQL skills and experience working with large datasets
Ability to analyze both quantitative and qualitative data (including text-based data)
Experience working in customer service, contact center, or CX analytics environments
Familiarity with AI-driven analytics, sentiment analysis, and speech/text analytics
Experience integrating data from multiple sources (e.g., CRM, telephony, QA systems, WFM, CI platforms)
Knowledge of data visualization best practices and storytelling techniques
Strong attention to detail and data quality standards
Excellent communication skills with the ability to present insights to diverse audiences

What Success Looks Like

Dashboards are intuitive, trusted, and widely used by clients and other key stakeholders
Insights lead to measurable improvements in customer experience, quality, or efficiency
Complex data is consistently transformed into clear, actionable intelligence
Support Quarterly Business Reviews (QBRs), performance reviews, and ad hoc client presentations

This is a full-time, hybrid position (three days in-office and two days remote) based in Connecticut.

Candidates must reside within a reasonable commuting distance of our Southington, CT office.

Salary is commensurate with experience.

***WE ARE UNABLE TO SPONSOR ANY RESIDENCY APPLICATIONS AT THIS TIME***

EEO Statement:

We are an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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Hybrid Data Analyst in Southington, CT

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Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (WLK)

FLOAT Board Certified Behavior Analyst (BCBA) - SIGN ON/RELOCATION $ (NB)

Board Certified Behavior Analyst (BCBA, LBA) - SIGN ON/RELOCATION $ (NP)

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