Top 7616 Computer Operator Jobs in Houston, TX

Call Center Supervisor
A1 Plus Electrical, Plumbing and Air —Houston, TX
- Full-time
- Background check
- Spanish
- 11+ years
- Health insurance
- 401(k)
Quick Apply
Sales Representative
Maddox Industrial Transformer —Houston, TX
- $88,800 - $92,600 a year
- Full-time
- Writing skills
- 11+ years
- Computer skills
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Digital Field Service Technician
HonorBuilt —Houston, TX
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
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Distribution Engineer
Brooksource —Houston, TX
- $40 - $50 an hour
- Overtime
- Hybrid work
- Clean driving record
- Ability to walk for extended periods
- Word processing
- Health savings account
- Paid holidays
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Maintenance Coordinator
Genox Transportation —Deer Park, TX
- $19 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Computer Operator
Katalyst Data Management —Houston, TX
- $18 - $22 an hour
- Full-time
- Computer science
- High school diploma or GED
- Quality control
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5d
Computer Test Operator
CSAT Solutions —Houston, TX
- Full-time
- 1 year
- Entry level
- Time management
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Data Entry Analyst
Sort and Stack LLC —Houston, TX
- $26 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Typing
- Dental insurance
- Vision insurance
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IT Specialist
Virtuas —Houston, TX
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
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Data Entry Specialist
XpresCheck —Houston, TX
- $20 an hour
- Weekends as needed
- Microsoft Outlook
- Customer service
- Computer literacy
- 401(k) matching
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Office Assistant
Star Club Corp —Houston, TX
- $3,800 - $44,500 a month
- Full-time
- Inventory management
- Computer literacy
- Office
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Warehouse Associate
Regional Warehouse and Logistics —Houston, TX
- $25 - $28 an hour
- Full-time
- Computer literacy
- Writing skills
- Forklift
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7d
IT Support Specialist
Fracht USA —Houston, TX
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Dental insurance
Operator
Vopak —Deer Park, TX
- Full-time
- High school
- Ability to walk for extended periods
- Computer literacy
- AD&D insurance
- Health insurance
10d
Inventory Warehouse Associate
iWorkforce Solutions —Houston, TX
- $20 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Dental insurance
- Vision insurance
Quick Apply
Warehouse Associate
Kenco —Houston, TX
- $27 - $30 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Forklift
- Paid parental leave
- Health savings account
Control Room Operator
PROENERGY —Houston, TX
- 12 hour shift
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Level I Support Technician
The City Technology Group —Houston, TX
- Part-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Operator - Control Room
Harvest Midstream Company —Houston, TX
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Help Desk Technician - Houston, Texas
THE JAY GROUP INC —Houston, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply

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Call Center Supervisor

A1 Plus Electrical, Plumbing and Air -
Houston, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
401(k)
Paid time off
401(k) matching

Qualifications

Optimizing workflow processes
Vendor relationship building
Spanish
Managing teams in a customer support role
Coaching
Lead generation
English
Team development
Analysis skills
Sales performance monitoring (sales process improvement strategies)
Continuous improvement
Attention to detail
Data quality monitoring
Quality improvement
Computer skills
Data accuracy checks
AI-driven automation
Customer information system software
Team motivation (leadership skill)
Technical Proficiency
Quality data entry
Analytics
Customer data entry

Full Job Description

Company Overview

A1 Plus Electrical, Plumbing and Air is a locally owned, family-operated business dedicated to providing top-quality electrical, plumbing, heating, cooling, and generator services to the Houston community. With over 17 years of experience, we pride ourselves on delivering reliable, professional solutions that keep homes comfortable and safe.

Overview

We are seeking a sharp, adaptable Call Center Supervisor to lead our customer service team through an exciting transition. A1 Plus uses a hybrid of human and AI-powered call handling for incoming calls, which means this is not a traditional phone-queue supervisor role. Instead, you will lead a small, high-impact team of customer service representatives whose focus is quality, accuracy, and revenue — auditing AI-handled bookings, managing escalations, recovering at-risk customers, and proactively driving booked work. Your leadership will ensure our customers receive a seamless experience and that our move to an AI-first model strengthens, rather than dilutes, our reputation for prompt, professional service.

Duties

Lead, coach, and develop a team of 3-4 customer service representatives in redefined roles focused on booking quality, exception handling, customer recovery, and outbound revenue
Audit AI-generated bookings for accuracy — correct trade (HVAC, plumbing, electrical, generator), job type, dispatch scheduling, and customer data — and correct issues before they reach the field
Own day-to-day exception and escalation handling for calls the AI routes to a human, ensuring complex and high-value opportunities are captured
Drive outbound and proactive revenue efforts, including unbooked estimate follow-ups, membership renewals, recall and aging-opportunity calls, and reschedule recovery
Manage the relationship with our AI call-center vendor (Avoca): flag recurring issues, request tuning, track resolution, and hold the vendor accountable to performance standards
Monitor key metrics — booking accuracy, conversion rate, and customer satisfaction on AI-first interactions — and implement improvements
Ensure accurate customer and service data flows cleanly into our systems (ServiceTitan)
Collaborate with technical and dispatch teams to relay customer needs accurately and keep schedules running smoothly
Keep the team engaged, clear on their value, and motivated through an evolving, technology-forward workflow
Ensure that Calls are classified properly in ServiceTitan and any 3rd party lead generator

Requirements

Proven experience in a customer service, call center, or operations role, ideally within a home services, trades, or other technical environment
Strong leadership skills with the ability to motivate, coach, and develop a team through change
Comfort working alongside technology and AI tools, with the judgment to recognize when an automated system is performing well and when it needs intervention
Excellent communication skills in English; bilingual (English/Spanish) abilities are a strong plus for serving our diverse community
Proficiency with computers, data entry, and CRM systems (ServiceTitan experience is advantageous but not required; training provided)
A quality-and-accuracy mindset, with the attention to detail to catch errors before they affect customers or technicians
Analytical skills to interpret performance data and turn it into process improvements
A proactive, revenue-minded approach — someone who sees freed-up capacity as an opportunity to grow the business, not just answer calls

Join us as a Call Center Supervisor and help lead A1 Plus into the next generation of customer service. We value adaptable, energetic leaders who thrive in a fast-paced, evolving environment and are eager to make a measurable impact on both our customers' experience and our growth.

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

Computer Operator jobs in Houston, TX

Call Center Supervisor

Sales Representative

Digital Field Service Technician

Distribution Engineer

Maintenance Coordinator

Computer Operator

Computer Test Operator

Data Entry Analyst

IT Specialist

Data Entry Specialist

Office Assistant

Warehouse Associate

IT Support Specialist

Operator

Inventory Warehouse Associate

Warehouse Associate

Control Room Operator

Level I Support Technician

Operator - Control Room

Help Desk Technician - Houston, Texas

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