Top 10988 Computer Specialist Jobs

Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid time off
- Work from home
Admin Computer Support Specialist
STAFF TODAY —Albany, NY
- $20 an hour
- Call employer
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
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Implementation Specialist
Included Health —Remote
- $35 - $45 an hour
- Full-time
- Urgent Care
- Mid-level
- 3 years
Quick Apply
Client Support Specialist
Empeon —Remote
- $70,000 - $90,000 a year
- Product management
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Product Support Specialist II
CorVel Corporation —Remote
- $22.17 - $35.66 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Jr. IT Support Specialist
Vytalize Health —Kansas
- Full-time
- Remote
- Microsoft Outlook
- Windows
- SharePoint
- Wellness program
- Disability insurance
GIS Data Specialist
LightBox Employer L L C —Remote
- $65,000 - $70,000 a year
- Full-time
- Remote
- Computer Science
- Writing skills
- Research
- Health savings account
- Health insurance
Quick Apply
HelpDesk Specialist
Business Management Associates, Inc. —Bowie, MD
- Part-time
- Remote
- 11+ years
- Windows
- Master's degree
Quick Apply
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
P&C Commissioning Specialist
Premier Power Maintenance —Indianapolis, IN
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Website Designer / WordPress Specialist
Names and Numbers —Pittsburg, KS
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Marketing Systems Specialist
Musco Sports Lighting —Oskaloosa, IA
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Profit sharing
- Health insurance
Quick Apply
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Bilingual Customer Support Specialist -Power Tools
Integr8staff Inc. —Reno, NV
- $18.00 - $19.25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Field Technology Specialist
Sentrillion —Pembina, ND
- $23 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Paid jury duty
- Paid holidays
Quick Apply
Technical Specialist III (Odyssey)-815
Hillsborough County Clerk of Court & Comptroller —Tampa, FL
- $90,000 a year
- Azure
- Office
- Windows
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
AUTOCAD ARCHITECT EXPERT
FZAD ARCHITECTURE & DESIGN —New York, NY
- $100 - $150 an hour
- Full-time
- Background check
- 5 years
- English
Quick Apply
4d
IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
Quick Apply

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Help Desk Specialist

Ardent Eagle Solutions -
Washington, DC

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Job Details

Full-time
$26 - $33 an hour

Benefits

Paid time off
Work from home
401(k) matching

Qualifications

Incident management software
Windows
Computer hardware
Desktop (troubleshooting support)
macOS
Desktop administration
Ticketing system technical support

Full Job Description

Overview:

The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards.

This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments.

Background:

Ardent Eagle Solutions (AES) is seeking a Help Desk Specialist to support a Department of Commerce (DOC) program. This role serves as a critical front-line resource responsible for delivering high-quality technical support to end users across a dynamic, mission-driven environment.

Responsibilities:

Serve as the primary point of contact for end-user technical support via phone, email, web portals, and in-person interactions
Provide troubleshooting and resolution support for:
- Email systems and account access
- Network directories and user permissions
- Computer operating systems (Windows and macOS)
- Standard desktop applications (e.g., Microsoft Office Suite)
- Applications developed or deployed under the contract
Diagnose and resolve hardware and software issues, including desktops, laptops, and peripheral devices
Support and troubleshoot printer and connectivity issues
Document, track, and manage incidents and service requests using a ticketing system
Escalate complex or unresolved issues to appropriate technical teams, ensuring proper follow-through
Maintain accurate records of issues, resolutions, and user interactions
Provide clear, professional communication and guidance to users with varying levels of technical proficiency
Contribute to knowledge base articles and standard operating procedures as needed

Qualifications:

Approximately 2 years of experience in a help desk, technical support, or related IT support role
Demonstrated ability to troubleshoot hardware and software issues across multiple platforms
Experience supporting both Windows (PC) and macOS environments
Strong customer service skills with the ability to communicate technical information clearly and effectively
Familiarity with ticketing systems and incident management processes
Ability to prioritize tasks and manage multiple support requests in a fast-paced environment
This position may require the ability to obtain and maintain a Public Trust clearance or other government suitability determination

Education:

Associate’s Degree (AA/AS) in Information Technology, Computer Science, or a related field

Equivalent combination of education and relevant experience may be considered in lieu of a degree

Certification(s):

Industry-recognized certifications such as:

CompTIA A+
CompTIA Network+
Microsoft Certified: Modern Desktop Administrator Associate
Apple Certified Support Professional (ACSP)

Compensation:

The compensation range for this position is $26 – $33 per hour. Compensation will be discussed in greater detail with candidates who advance in the interview process, allowing for a comprehensive evaluation of qualifications and alignment with role requirements.

Compensation Disclaimer:
The salary range provided for this position represents a general guideline. Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. Not all candidates will be eligible for the upper end of the salary range.

Location and Work Hours:

This position supports a hybrid work schedule and requires regular on-site presence in Washington D.C.

Employees will be expected to report on-site several days per week, with the specific schedule determined in coordination with their Supervisor. As such, candidates must reside within a reasonable commuting distance of Washington, D.C. This position is not eligible for full-time remote work or for candidates located outside of the local commuting area.

Standard working hours are based on a 40-hour work week, Monday through Friday. While some flexibility may be available, employees are generally expected to be available during core business hours of 9:00 AM – 3:00 PM ET.

When working remotely, employees must have access to a reliable internet connection and a suitable work environment that supports productivity and compliance with company policies.

This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor. All employees must adhere to the Company’s “Work from Home and Telework” policies and procedures as outlined in the Employee Handbook and must sign the Employee Handbook Acknowledgement prior to being authorized to work remotely.

Benefits and EEO:

At Ardent Eagle Solutions, we offer a comprehensive benefits package for our employees and their families. For employees covered under the Service Contract Act (SCA), we provide a Health & Welfare payment that can be used to purchase health benefits. SCA employees also have the option to enroll in our company-sponsored plans at full cost. All employees may take advantage of additional programs, including:

Matching 401(k) Plan
Continuing Education Assistance
Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

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Refine Your Search

Computer Specialist jobs

Help Desk Specialist

Admin Computer Support Specialist

Help Desk Specialist

Implementation Specialist

Client Support Specialist

Product Support Specialist II

Jr. IT Support Specialist

GIS Data Specialist

HelpDesk Specialist

Systems Engineer - MBSE Specialist

P&C Commissioning Specialist

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Marketing Systems Specialist

Field Support Specialist - (CCTV & Alarms)

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Field Technology Specialist

Technical Specialist III (Odyssey)-815

ICT Disaster Response Specialist

AUTOCAD ARCHITECT EXPERT

IT Specialist

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