Top 27 Computer Support Analyst Jobs in Norfolk, VA

Client Technologies Analyst II - Public Safety
City of Chesapeake —Chesapeake, VA
- $64,765 - $90,000 a year
- Overtime
- Computer science
- Computer Science
- Customer service
6d
Software Support Analyst
INIT Innovations in Transportation, Inc. —Chesapeake, VA
- $60,000 - $70,000 a year
- Rotating shift
- Hybrid work
- Public speaking
- Mid-level
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
5d
Desk Side Analyst (Hampton Roads, VA)
Nordic —Hampton Roads, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
Field Technology Support Analyst
Allan Myers, Inc —Chesapeake, VA
- $65,000 - $75,000 a year
- Full-time
- Computer Science
- Construction site
- Mid-level
Analyst Sr, End User
Southern Company —Virginia Beach, VA
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Retirement plan
1d
Service Desk Analyst I (Shift Wed-Sun 9am -6pm EST), Req#1242
ePlus Technology, inc. —Virginia Beach, VA
- $16.83 - $24.04 an hour
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- Employee stock purchase plan
- 401(k)
Lead Analyst FSMS 2
i360technologies, Inc. —Virginia Beach, VA
- 6 years
- Oracle
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Lead EBS Federal Financials Analyst 1
i360technologies, Inc. —Virginia Beach, VA
- 6 years
- Oracle
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Field Service Analyst_Portsmouth
SHINE Systems —Portsmouth, VA
- $110,000 a year
- Mid-level
- Java
- Communication skills
Quick Apply
Sr EBS Analyst | Master Data Lead
i360technologies, Inc. —Great Bridge, VA
- 6 years
- Oracle
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply

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Computer Support Analyst jobs near Norfolk, VA

Client Technologies Analyst II - Public Safety

City of Chesapeake -
Chesapeake, VA

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Job Details

Full-time
$64,765 - $90,000 a year
6 days ago

Qualifications

Customer communication
Driver's License

Full Job Description

Position Information

Working Title of Vacant Position

Client Technologies Analyst II - Public Safety

Job Type

Full Time

Posting Type

Public

Number of Vacancies

Department

INFORMATION TECHNOLOGY

Division

IT Public Safety

Requisition Number

2026350

Number of hours worked per week

Work Schedule

Monday – Friday/8AM-5PM; Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.

Work Site Location

Chesapeake, VA

Position Driving Requirement

R - Routine

Pay Grade

GE14

Pay Basis

Semi-Monthly

Advertised Salary

$64,765-$90,000; Depending on qualifications and experience.

Job Description

The City of Chesapeake is seeking a knowledgeable and customer focused Client Technology Analyst II, Public Safety to provide advanced desktop and client systems support for the Chesapeake Fire Department. As a Client Technology Analyst II, Public Safety, you will ensure Fire personnel have the reliable technology they need to protect and serve the community. This position primarily supports Fire Department operations and will occasionally provide technical assistance to the Police Department and other Public Safety partners as operational needs require.

If you’re passionate about technology, enjoy solving complex problems, and want your work to directly support emergency response, this Client Technology Analyst II, Public Safety opportunity offers a rewarding career in public service.

What You’ll Do

Analyze customer requests for new or enhanced technology solutions and recommend appropriate hardware, software, and system improvements.
Provide day to day technical support for desktop computers, laptops, printers, mobile devices, and other technology used throughout the Fire Department.
Install, configure, upgrade, maintain, and troubleshoot computer hardware, software, operating systems, and peripheral devices.
Diagnose and resolve hardware, software, application, and connectivity issues while delivering exceptional customer service.
Provide orientation, training, and ongoing technical assistance to Firefighters/EMTs and administrative staff on new and existing technology.
Perform local system administration, including creating and managing user accounts, assigning permissions, resetting passwords, and maintaining system security.
Support LAN/WAN connectivity and assist with basic network administration and troubleshooting.
Participate in technology projects involving system deployments, upgrades, migrations, and specialized initiatives that support Fire Department operations.
Occasionally provide technical support to the Police Department and other Public Safety agencies as operational needs require.
Maintain accurate inventory records, technology asset tracking, technical documentation, and system configurations.
Assist with budgeting, technology planning, equipment procurement, and preparation of technical specifications for new systems.
Research emerging technologies and recommend solutions that improve reliability, efficiency, and security.
Prepare reports, conduct technical studies, and document system procedures and best practices.
Attend staff meetings, technical training, and professional development opportunities to remain current on evolving technologies.
Perform other related duties as assigned.

The Ideal Candidate

The ideal Client Technology Analyst II, Public Safety is a collaborative problem solver who enjoys helping others and understands that reliable technology is essential to supporting first responders.

The successful candidate is customer focused, technically skilled, and thrives in a fast paced environment where no two days are the same.

The ideal candidate will possess:

Experience supporting desktop computer systems, laptops, mobile devices, printers, and Microsoft Windows environments.
Strong working knowledge of Microsoft 365 applications, desktop technologies, and current Microsoft products.
Experience with LAN/WAN technologies, networking concepts, and client server computing environments.
Strong analytical and troubleshooting skills with the ability to quickly identify root causes and implement effective solutions.
Experience planning technology projects, documenting infrastructure, and maintaining accurate technical documentation.
Excellent verbal and written communication skills with the ability to explain technical concepts to users with varying levels of technical experience.
Demonstrated ability to define problems, collect data, evaluate information, and develop practical solutions.
Knowledge of networking and distributed computing concepts, including network routing, client server architecture, and network file systems.
Strong organizational skills with the ability to manage multiple priorities, work independently, and consistently meet deadlines.
The ability to remain calm under pressure while providing outstanding customer service in a mission critical environment.
A commitment to continuous learning and staying current with emerging technologies.

Why Join the City of Chesapeake?

As a Client Technology Analyst II, Public Safety, you’ll do more than provide technical support. You’ll play an important role in ensuring the technology that Chesapeake’s Firefighters/EMTs rely on is available when they need it most. From responding to emergency calls to providing lifesaving medical care, first responders depend on reliable technology every day, and your work helps make that possible.

You’ll collaborate with dedicated Public Safety professionals, contribute to meaningful technology initiatives, and have the opportunity to occasionally support other Public Safety partners, including the Police Department. If you’re looking for a Client Technology Analyst II, Public Safety position where your technical expertise has a direct impact on the safety and well being of the Chesapeake community, we encourage you to apply.

The City of Chesapeake offers an exceptional range of benefits.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENT: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Experience with:

Office 365
Intune
CompTIA A+
SCCM
Active Directory
Networking Experience
VDI/VMWARE Horizon
ServiceNow or other ITSM systems
iOS/iPadOS Experience

Posting Detail Information

Job Open Date

07/16/2026

Job Close Date

07/30/2026

Open Continuous

Special Instructions to Applicants

This position is eligible for a sign-on bonus. Apply NOW!

Candidates must be U.S. citizen, possess a U.S. Work Permit, or have Permanent Residency.

CJIS/PREA Disclaimer: This position will provide direct support to the City’s Public Safety departments and will have physical access to public safety buildings and/or access to confidential and sensitive public safety databases. As such, and in compliance with federal regulations and guidelines, City of Chesapeake Information Technology staff and contractors must receive a Criminal Justice Information Systems (CJIS) criminal background clearance and may require a Prison Rape Elimination Act (PREA) criminal background clearance prior to employment and annually thereafter while employed or under contract with the City of Chesapeake. Automatic disqualifiers related to the CJIS and PREA criminal background checks apply, including but not limited to, US Citizenship and/or minimum ten (10) years US Residency requirements.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Frequently- From 1/3 to 2/3 of the time.

Sitting

Frequently- From 1/3 to 2/3 of the time.

Walking

Continuously- 2/3 or more of the time.

Lifting

Frequently- From 1/3 to 2/3 of the time.

Lifting Amount

Exerting up to 20 lbs

Carrying

Frequently- From 1/3 to 2/3 of the time.

Carrying Weight

Exerting up to 20 lbs

Pushing/Pulling

Frequently- From 1/3 to 2/3 of the time.

Pushing/Pulling Weight

Exerting up to 20 lbs

Reaching

Frequently- From 1/3 to 2/3 of the time.

Handling

Frequently- From 1/3 to 2/3 of the time.

Fine Dexterity

Frequently- From 1/3 to 2/3 of the time.

Kneeling

Frequently- From 1/3 to 2/3 of the time.

Crouching

Frequently- From 1/3 to 2/3 of the time.

Crawling

Occasionally- Up to 1/3 of the time.

Bending

Frequently- From 1/3 to 2/3 of the time.

Twisting

Occasionally- Up to 1/3 of the time.

Climbing

Occasionally- Up to 1/3 of the time.

Balancing

Frequently- From 1/3 to 2/3 of the time.

Vision

Continuously- 2/3 or more of the time.

Hearing

Continuously- 2/3 or more of the time.

Talking

Continuously- 2/3 or more of the time.

Foot Controls

Frequently- From 1/3 to 2/3 of the time.

Machines, Tools, Equipment and Work Aids Used

Laptops, Desktops, barcode scanners, printers, basic hand tools

Protective Equipment Required

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

N = Never

Chemical Hazards

N = Never

Electrical Hazards

N = Never

Fire Hazards

N = Never

Explosives

N = Never

Communicable Diseases

N = Never

Physical Danger or Abuse

N = Never

Other

N = Never

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

W = Several Times Per Week

Extreme Temperatures

S = Seasonally

Noise and Vibration

S = Seasonally

Fumes and Odors

S = Seasonally

Wetness/Humidity

S = Seasonally

Darkness or Poor Lighting

S = Seasonally

Primary Work Location

Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Continuously- 2/3 or more of the time.

Emergency Situations

Occasionally- Up to 1/3 of the time.

Frequent Change of Tasks

Occasionally- Up to 1/3 of the time.

Irregular Work Schedule/Overtime

Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously

Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Frequently- From 1/3 to 2/3 of the time.

Noisy/Distracting Environment

Occasionally- Up to 1/3 of the time.

Other

Occasionally- Up to 1/3 of the time.

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Professional References

Please provide contact information for professional references.

Minimum Requests

Maximum Requests

Apply Now

Refine Your Search

Computer Support Analyst jobs in Norfolk, VA

Client Technologies Analyst II - Public Safety

Software Support Analyst

Desk Side Analyst (Hampton Roads, VA)

Field Technology Support Analyst

Analyst Sr, End User

Service Desk Analyst I (Shift Wed-Sun 9am -6pm EST), Req#1242

Lead Analyst FSMS 2

Lead EBS Federal Financials Analyst 1

Field Service Analyst_Portsmouth

Sr EBS Analyst | Master Data Lead

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