Top 623 Computer Support Engineer Jobs in Edgewood, MD

IT Support Technician
Image Engineering —Curtis Bay, MD
- $75,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Desktop Support Technician
American Technology Services —Baltimore, MD
- Full-time
- Azure
- Windows
- Bachelor's degree
Quick Apply
IT Field Engineer
Enhanced Computing Solutions —Sparks, MD
- $68,000 - $70,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Typing
- Health insurance
- Dental insurance
Quick Apply
Front End Engineer
Trackoff —Baltimore, MD
- Full-time
- Mid-level
- Office
- HTML
- Travel reimbursement
- Commuter assistance
Infrastructure Engineer
NTT DATA —Timonium, MD
- $35 - $39 an hour
- Remote
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Junior Computer Scientist/Engineer
Parsons —Aberdeen, MD
- $74,800 - $130,900 a year
- Computer Science
- Engineering
- Research
- Wellness program
- Paid holidays
Technology Solutions Analyst (Center for Media & Technology Solutions)
Johns Hopkins University —Baltimore, MD
- $37.58 - $65.79 an hour
- Evenings as needed
- Hybrid work
- Background check
- Research
- Mid-level
IT Support Analyst
Aberdeen Proving Ground Federal Credit Union —Edgewood, MD
- $53,800 - $86,000 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Application Developer
Trackoff —Baltimore, MD
- Full-time
- Mid-level
- Office
- APIs
- Travel reimbursement
- Commuter assistance
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Sparrows Point, MD
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Data Engineer I- Pathology
Johns Hopkins University —Baltimore, MD
- $85,500 - $149,800 a year
- Full-time
- Background check
- Research
- Mid-level
Software Engineer
Curio Holdings, LLC —Towson, MD
- $85,000 - $110,000 a year
- Background check
- Azure
- SQL
Quick Apply
DevOps Software Engineer III with TS/SCI Polygraph
Deloitte —Baltimore, MD
- $119,000 - $198,400 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
7d
Sr. Systems Engineer - Microsoft 365
Trigyn —Baltimore, MD
- Email
- Computer science
- Microsoft Outlook
- Computer Science
Senior DevOps Engineer
Leidos —Maryland
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Bachelor of Science
Enterprise AI Architect
T. Rowe Price —Baltimore, MD
- $174,000 - $350,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Databases
- Paid time off
- Adoption assistance
Senior Software Engineer
Leidos —Maryland
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- 6 years
- System design
- Master's degree
AI Sr. Developer (Secret Clearance Required)
Deloitte —Baltimore, MD
- $110,700 - $218,300 a year
- Full-time
- Computer Science
- 5 years
- Travel
AWS Cloud Application Engineer
CACI —Linthicum, MD
- $103,800 - $218,100 a year
- Full-time
- Doctoral degree
- Mid-level
- High school diploma or GED
- Health insurance
Mobile Malware Engineer
Peraton —Linthicum, MD
- $135,000 - $216,000 a year
- Full-time
- Computer science
- Computer Science
- Research
- Health savings account
- Paid holidays

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IT Support Technician

Image Engineering -
Curtis Bay, MD

Apply Now

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Paid holidays
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Employee discount
Credit union membership
Life insurance
Referral program

Qualifications

Endpoint Security
Serving clients
IT user and group management
GPO
IT asset management
IT system monitoring
Windows
Microsoft Office
Cataloging
Small business experience
Project management lifecycle
Internal employee customer service
Desktop (troubleshooting support)
Remote access management
Customer relationship management (CRM) systems (technically supported)
Remote access software
Azure AD
Customer support ticket management
Data access controls implementation
Software documentation
Networking equipment (troubleshooting support)
SharePoint
Data backup
Technical customer support for office equipment
macOS
Storage management (system administration)
Linux
Access control management
Identity and access management (IAM) solutions
Network infrastructure management

Full Job Description

Description:

Image Engineering was founded as a company that pushes boundaries, develops new ideas through design and fabrication, and is a leader in the visual display and special effects industry. We are comprised of a team of artists, engineers, event producers, fabricators and creative thinkers.

We have worked all over the United States completing thousands of projects in the field of creative multimedia shows for clients such as Paul McCartney, the Trans–Siberian Orchestra, the Rolling Stones, Lady Gaga, American Idol, America’s Got Talent and multiple professional sports franchises in the NFL, NBA and NHL. We have also created permanent and temporary interactive installations for world–class venues including the Staples Center and The John F. Kennedy Center for the Performing Arts.

Our strength lies in the broad range of techniques and custom special effects solutions we use to create first class spectaculars including laser effects, video projection and mapping, pyrotechnics, architectural lighting installs, custom constructed sets and bespoke engineered special effect solutions for live events and permanent applications.

Role Summary:

Image Engineering is seeking an IT Support Technician to join our team based in Baltimore, MD. The IT Support Technician will support the day-to-day operation of all information technology systems deployed by the company. This individual should be passionate about working in the entertainment industry and comfortable supporting a diverse group of users — from project managers to designers and engineers — as we bring to life some of the biggest ideas in sports, live events, and themed entertainment.

The IT Support Technician must be able to manage multiple changing priorities in a dynamic work environment and demonstrate flexibility while supporting multiple projects simultaneously, each with its own unique requirements. This individual will consistently maintain a positive, constructive attitude while serving as the primary point of contact for the IT needs of both full-time employees and subcontractor teams.

Key Responsibilities:

Serve as the primary point of contact for IT needs at Baltimore HQ and for remote employees
Provide occasional after-hours or event-driven support when required for deployments, productions, or critical issues
Prioritize and resolve help desk tickets through the company’s IT ticketing system
Prepare and onboard new user IT assets and tools, including overseeing offboarding, asset collection, and sanitization
Deploy and support end-user desktops, laptops, and general office IT equipment
Manage user accounts, permissions, group policies, and access controls (Microsoft 365 / Entra ID / Active Directory).
Coordinate with external vendors, service providers, and support partners when escalation or specialized support is required
Perform troubleshooting, parts replacement, system upgrades, and basic deployments while keeping leadership informed of needs
Identify potential issues that could adversely impact the end-user experience and develop effective solutions
Install and maintain basic network hardware, including patching and assisting with structured cabling deployments
Maintain and supervise the deployment of IT equipment required for productions
Ensure required software and licenses are up to date, including archival of files and programs
Serve as smart-hands support for network and server infrastructure
Support ad-hoc IT projects related to internal team needs
Coordinate asset management, prepare quotes, catalog inventory, and evaluate defective hardware to determine required actions

Requirements:

Ability to work independently and prioritize end-user needs within environment-driven deadlines
Strong customer service mindset with the ability to support both technical and non-technical users
Strong understanding of the Microsoft ecosystem, including Microsoft 365, Office and SharePoint / OneDrive
Understanding of core networking concepts (VLANs, DHCP, DNS, VPNs, switching)
Working knowledge of basic security principles (MFA, endpoint protection, least-privilege access).
Experience managing NAS devices, printers, cameras, phones, conference room equipment, and door access systems in a small-business environment
Experience working with shared storage and backup monitoring systems
Ability to work within a mixed-OS environment with local and remote users
Ability to write both technical and end-user-friendly documentation
Understanding of, or willingness to learn, operating systems beyond Windows (macOS, Linux, iOS, Android)
Familiarity with networking within the UniFi ecosystem
Experience supporting special IT projects and managing their end-to-end lifecycle
Ability to write or implement basic scripts (PowerShell, AutoIT, etc.)
Experience implementing or managing IT documentation systems
Willingness to learn and support company CRM software
Willingness to learn Crestron for BMS and conference room applications
Willingness to learn industry-specific protocols and procedures for managing a touring fleet

Education / Experience Requirements:

Associate’s degree in Computer Science, Business Technology Administration, or equivalent work experience
3+ years of IT support experience
Minimum of 2 years of experience managing and responding to user support tickets

Benefits:

Aetna Health, Dental, & Vision Insurance
Flexible Time Off Program
Paid Holidays
Employee Assistance Program
John Hancock 401(k) Retirement Plan
Company-Paid Life Insurance
Aflac Supplemental Insurance
Dependent Care FSA
Travel Reward Points (hotel, airline, car rental)
Cell phone discount
SECU (MD) Credit Union Membership
Employee Referral Bonuses
Company perks, including regular in-office treats and social events
...and more!

Apply Now

Refine Your Search

Computer Support Engineer jobs in Edgewood, MD

IT Support Technician

Desktop Support Technician

IT Field Engineer

Front End Engineer

Infrastructure Engineer

Junior Computer Scientist/Engineer

Technology Solutions Analyst (Center for Media & Technology Solutions)

IT Support Analyst

Application Developer

IT Support Engineer I, Ops Tech Solutions (OTS)

Data Engineer I- Pathology

Software Engineer

DevOps Software Engineer III with TS/SCI Polygraph

Sr. Systems Engineer - Microsoft 365

Senior DevOps Engineer

Enterprise AI Architect

Senior Software Engineer

AI Sr. Developer (Secret Clearance Required)

AWS Cloud Application Engineer

Mobile Malware Engineer

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