Top 15098 Computer Support Technician Jobs

IT Field Technician
Enlighten Technology, LLC. —Honolulu, HI
- $16 - $23 an hour
- Temporary
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
TIER 2 HELPDESK TECHNICIAN
Techlocity —Indianapolis, IN
- $27.25 - $30.00 an hour
- Full-time
- Mid-level
- 3 years
- AWS
- Paid holidays
- Health insurance
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Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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IT Support Specialist
Goodville Mutual Casualty Company —De Smet, SD
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
7d
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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IT Support Technician
Brilliance Cyber Systems INC —Minneapolis, MN
- $23 - $24 an hour
- Computer literacy
- Mid-level
- Windows
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IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Engineer, Tech support
Nagarro —Remote
- Entry level
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IT Support Specialist (Salesforce/CHATS Support) - Remote
Software Technology Inc —Remote
- Remote
- Google Workspace
- Mid-level
- 3 years
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Helpdesk Associate
Vibotek LLC —New Jersey
- Full-time
- Windows
- US work authorization
- Computer networking
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Associate Engineer, Tech support
Nagarro —Remote
- Entry level
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WFH IT Support Representative (Entry Level)
Qureos Inc —Las Vegas, NV
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid training
- Health insurance
8d
IT Desktop Support
Gaylor Electric —Indianapolis, IN
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
IT Support - US
Cyera —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Google Workspace
- 5 years
- Windows
- Paid holidays
- Disability insurance
Quick Apply
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
IT Technician
Visentry LLC —Englewood, NJ
- Full-time
- Mid-level
- Communication skills
Quick Apply
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
13d

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IT Field Technician

Enlighten Technology, LLC.
Honolulu, HI

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Job Details

Temporary | Part-time | Contract | Internship
$16 - $23 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee discount
Professional development assistance
Flexible schedule

Qualifications

Computer operation
Customer communication
Serving clients
Technical documentation
Computer literacy
English
Windows
Incident Escalation
Driver's License
Computer hardware
Driving
Desktop applications
macOS
Desktop administration
Escalation handling
Time management
Mobile devices

Full Job Description

Field Technician I (Level 1)

Overview — Onsite in Oahu — You must live on Oahu to Apply!

The Field Technician I (FT I) provides hands-on technical support at client sites across Oahu. This role is responsible for resolving Tier 1 issues in person, performing hardware installations and workstation deployments, and serving as the face of the company during onsite visits.

As a dispatch-based role, the FT I travels between client locations to handle deskside support, equipment setup, and "smart hands" tasks in coordination with remote engineers. The FT I documents all work, follows established procedures, and escalates more complex issues to higher-level technicians when necessary. This is an individual contributor role with no supervisory responsibilities, and it serves as a natural stepping stone toward a Service Desk (Help Desk Technician) role for those looking to grow their IT career.

Location: Onsite / field-based across Oahu (dispatched from Honolulu office)

Key ResponsibilitiesOnsite Support & Ticket Management

Respond to dispatched service tickets at client sites, including:
Deskside hardware and software troubleshooting
Workstation setup, imaging, deployment, and swaps
Printer and peripheral installation and repair
Password resets, account lockouts, and basic Microsoft 365 support
Common end-user requests requiring an onsite presence
Perform equipment installs, moves, adds, and changes (IMAC) at client locations
Act as "smart hands" for remote engineers (rack-and-stack, cable tracing, device reboots, physical checks)
Accurately document troubleshooting steps, findings, and resolutions in the ticketing system before leaving each site
Follow established escalation procedures for Tier 2+ issues
Meet defined SLA, response time, and arrival window expectations
Assist with remote Help Desk ticket overflow when not in the field

Customer Service

Represent the company professionally at client sites — appearance, punctuality, and communication all matter
Communicate clearly, professionally, and courteously with users
Set expectations for timelines and next steps before leaving a site
Maintain a calm, service-oriented approach when handling issues
Escalate recurring or high-impact issues to senior staff or management

Technical Support Scope

Support Windows and macOS devices
Perform basic Active Directory and Azure AD (Entra ID) tasks (e.g., password resets, account unlocks, group updates)
Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint — basic level)
Conduct basic network troubleshooting onsite (connectivity, Wi-Fi, VPN, cable testing, patching)
Install and support printers, phones, tablets, and other peripherals
Perform physical network tasks under direction (patch panel work, AP/switch swaps, labeling)
Follow company security policies and best practices, including physical security at client sites

Processes & Documentation

Follow standard operating procedures (SOPs) and documentation requirements
Use internal knowledge base articles and troubleshooting guides
Update site documentation (network maps, equipment inventories, photos) after onsite work
Contribute to documentation improvements as needed
Identify recurring issues and report trends to the Help Desk Lead or management

Additional Duties

Perform other duties as assigned to support Help Desk operations, client needs, and business objectives

Qualifications (Required)

No prior professional experience required — this is an entry-level role
Genuine interest in technology and a desire to build a career in IT
Basic knowledge of computers (hardware components, Windows navigation, common applications)
Interest in growing into a Service Desk role is preferred — this position is designed as a pathway to Tier 1/Tier 2 Help Desk work
Ability to work independently in the field with minimal supervision
Strong customer service and communication skills
Ability to follow procedures, document work accurately, and escalate appropriately
Strong troubleshooting instincts and time-management skills

Technical Knowledge (Helpful but Not Required)

Microsoft 365
Active Directory (basic user management)
Windows and macOS operating systems
Basic networking (TCP/IP, DNS, DHCP, cabling)

Preferred Certifications

CompTIA A+, Microsoft Fundamentals, or similar

Other Requirements

Valid driver's license, clean driving record, and reliable vehicle
Ability to travel island-wide to client sites daily
Smartphone for dispatch, ticketing, and communication apps

Working Conditions & Physical Requirements

Majority of time spent in the field at client sites, with office time for staging, prep, and remote ticket work
Daily travel between client locations across Oahu
May require overtime or after-hours support
Use of personal vehicle for work-related travel
Communicate effectively in English
Lift and carry 50–75 lbs (equipment handling)
Perform physical tasks (bending, lifting, reaching, working under desks, climbing ladders)
Read and interpret technical information

Job Details

Job Type: Part-time to Full-time, Permanent
Work Location: In person / field-based
Pay-scale: $16–$23 per hour Depending on Experience
Work Schedule: Monday–Friday 8:00 AM to 5:00 PM after hours as required.

Benefits

Health insurance
Dental insurance
Paid time off
Flexible schedule
Employee discounts
Professional development assistance
Tuition reimbursement

Pay: $16.00 - $23.00 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person

Quick Apply

Refine Your Search

Computer Support Technician jobs

IT Field Technician

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IT Support Technician

IT Support Technician - (REMOTE)

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