Top 16563 Computer Support Jobs

Level 2 Help Desk Technician (MSP Experience Required)
CrafTech Computer Solutions —Broomall, PA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
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IT Support Technician (2 years experience)
Selman Leichenger Edson Hsu Newman & Moore LLP —San Diego, CA
- $22.50 - $25.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
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Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
- APIs
- Communication skills
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IT Helpdesk Technician
Helpt —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Windows
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
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Support Consultant
Zillow.com —Remote
- $20.60 - $34.60 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Fair chance
- Flexible schedule
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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Mainframe Technical Support Engineer
Insight Global —Plano, TX
- $80,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Relocation assistance
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IT Support Specialist
Apex Mechanical, LLC —Battle Ground, WA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Application Support Specialist
Frazier Industrial Company —Long Valley, NJ
- $75,000 - $80,000 a year
- Full-time
- Oracle
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Service Desk Analyst
Emergent Staffing —Minneapolis, MN
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
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SAP Support Specialist
Advantage Technical —Paramus, NJ
- $80,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technian III -Help Desk
Freedom Technology Solutions, Inc. —Johnston, RI
- $55,000 - $80,000 a year
- Full-time
- Computer Science
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Monitoring Engineer / Production / Technical Support
Pyramid Consulting, Inc —Plano, TX
- $60 - $65 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tech Support Representative
Afni —Tucson, AZ
- $18.50 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
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Jr Systems Administrator - Hybrid
J. Morrissey —East Hartford, CT
- $55,000 - $70,000 a year
- Hybrid work
- Mid-level
- Windows
- 2 years
Quick Apply
Technology Applications Specialist
PRT Staffing —Parma, OH
- $22.21 - $28.00 an hour
- Monday to Friday
- Computer Science
- ERP systems
- Mid-level
Quick Apply

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Level 2 Help Desk Technician (MSP Experience Required)

CrafTech Computer Solutions -
Broomall, PA

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Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Network troubleshooting
Teamwork
Microsoft Outlook
IT user and group management
Interpersonal skills
Laptop (troubleshooting support)
IT system monitoring
Microsoft Exchange
Windows
Printer (troubleshooting support)
Software installation
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
SharePoint
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Ticketing system technical support

Full Job Description

About Us

We are a Managed Services Provider (MSP) delivering proactive IT support and technology solutions to small and mid-sized businesses. We are looking for a motivated and customer-focused Level 2 Help Desk Technician to join our team and help support our clients' day-to-day IT needs.

Position Summary

The Level 2 Help Desk Technician will provide remote technical support to our clients, troubleshoot a wide range of IT issues, and work within our ticketing and RMM platforms to resolve customer requests efficiently. The ideal candidate has previous MSP experience, strong customer service skills, and hands-on experience supporting Microsoft 365 environments.

Work Location:
This position is fully in-office. (Broomall, PA)

Responsibilities

Respond to customer support requests via phone, email, and ticketing system.
Troubleshoot and resolve Windows desktop and laptop issues.
Support Microsoft 365 environments including Outlook, Exchange Online, Teams, OneDrive, and SharePoint.
Manage user accounts, permissions, and security groups in Azure Active Directory (Azure AD).
Diagnose and resolve printer, networking, and connectivity issues.
Perform workstation setup, software installations, and system configurations.
Monitor and manage client environments using NinjaRMM.
Document all work performed and maintain accurate ticket notes in ConnectWise Manage.
Escalate complex issues to senior engineers when necessary.
Follow MSP best practices for customer communication and ticket management.
Provide exceptional customer service while supporting multiple clients remotely.

Required Qualifications

Minimum 2+ years of MSP experience required.
Experience using ConnectWise Manage or comparable
Experience using NinjaRMM or comparable
Strong knowledge of Microsoft 365 administration and support.
Experience with Azure AD/Entra ID user management.
Strong troubleshooting skills for Windows 10 and Windows 11 environments.
Experience supporting printers, scanners, and peripheral devices.
Understanding of TCP/IP, DNS, DHCP, VPNs, and basic networking concepts.
Excellent verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced MSP environment.

Preferred Qualifications

Experience with cybersecurity tools and endpoint protection solutions.
Knowledge of backup and disaster recovery solutions.
Experience supporting VoIP systems. (3CX, Broadvoice,etc)

What We Offer

Competitive salary based on experience.
Paid vacation and holidays.
401(k) plan eligibility after one year of employment.
Employer-paid health insurance benefits following the initial 90-day employment period.
Ongoing technical training and certification opportunities.
Career advancement opportunities
Collaborative and supportive team environment.

How to Apply

Please submit your resume along with a brief summary of your MSP experience, including the tools and technologies you have supported.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

MSP: 2 years (Required)

Ability to Commute:

Broomall, PA 19008 (Required)

Work Location: In person

Quick Apply

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