Top 6623 Computer Systems Manager Jobs in Manhattan, NY

ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Data Scientist - US Card (Generative AI Systems)
Capital One —New York, NY
- Email
- Computer Science
- Research
- Office
- Health insurance
Manager (System Implementation & Operational Support)
PASONA N A, INC. —New York, NY
- $100,000 - $130,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- English
Senior Manager, Data Science - AI Foundations
Capital One —New York, NY
- Email
- Computer Science
- Research
- AWS
- Health insurance
Expert Senior Manager, Engineering Excellence
Bain & Co. —New York, NY
- $258,425 - $293,500 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Wellness program
- Paid holidays
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Service Desk Analyst (1 PM - 8 PM)
Cleary Gottlieb Steen & Hamilton LLP —New York, NY
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
13d
IT Computer Systems Manager Level 3 (IT Services, Security, & Help Desk Management), Provisional - Instructional Computing & Information Technology, HCCS
The City University of New York (CUNY) —New York, NY
- $106,732 - $143,146 a year
- Full-time
- 18 years or older
- Computer Science
- Research
Front End Engineer
Millennium Management —New York, NY
- $175,000 - $250,000 a year
- Computer science
- Computer Science
- 5 years
IT Manager
Children's Aid —New York, NY
- $130,000 - $140,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 5 years
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6d
2026 US Open IT Professional (Seasonal)
USTA National Headquarters —Queens, NY
- $25 - $35 an hour
- Extended hours
- Bilingual
- Computer literacy
- Windows
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- 401(k)
Computer Specialist (Software) Levels 1 - 4 (TWU)
Metropolitan Transportation Authority —New York, NY
- $109,076 - $158,514 a year
- Full-time
- Computer science
- Computer Science
- System design
Corporate Systems Support Specialist, Americas
DoubleVerify —New York, NY
- $77,000 - $131,000 a year
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Analyst for Service Desk
Barnard College —New York, NY
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Windows
Level 1 Desktop Support Technician
Elmcor Youth & Adult Activities Inc —Queens, NY
- $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Associate Data Analyst
Columbia University —New York, NY
- $70,000 - $77,800 a year
- Full-time
- Computer Science
- Mid-level
- Office
Resident Manager
KENT CONDOMINIUM —New York, NY
- $125,000 - $175,000 a year
- Full-time
- 5 years
- Windows
- Residential
- Health insurance
Quick Apply
Data Analyst
FORTUNE SOCIETY INC —New York, NY
- $34.07 - $37.91 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
Part-Time Technology Support Technician
Javits Center —New York, NY
- $25 an hour
- Part-time
- Software troubleshooting
- System design
- Mid-level
Quick Apply

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Computer Systems Manager jobs near Manhattan, NY

ITSM Manager

Starr Companies -
New York, NY

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Job Details

Full-time
$160,000 - $185,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer science
System administration
Computer Science
Enterprise software
Configuration management
Process improvement
Bachelor's degree
ServiceNow
ITIL implementation
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

ITSM Manager

Job Summary

The IT Service Management (ITSM) Manager is responsible for leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes, and leads a team and partners responsible for platform configuration, adoption, and ongoing improvement.

Key Responsibilities

Lead the design, implementation, and optimization of ITSM processes  using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). 
Provide functional and architectural oversight for ServiceNow enhancements, integrations, and upgrades.
Manage and develop the ITSM / ServiceNow team and oversee vendor partners.
Build ITSM practices  using Service Now plarform to improve our user experience from a delivery of services they receive\request to ultimately empower them towards self-service. Providing them with multiple channels of communication to our platform. Ex. MS teams, Email, Phone, Portal. 
Drive automation and integration between ITSM tools and other enterprise systems. Ex. Workday, Intune, Systrack, Solarwinds. 
Own configuration, administration, and support of the ServiceNow platform;
Partner with business and IT stakeholders to define requirements, drive adoption, and gather feedback for continual service improvement.
Develop actionable dashboards, SLA/KPI metrics, and performance reports leveraging ServiceNow’s reporting capabilities.
Ensure ITSM practices and documentation support regulatory, security, and audit requirements

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
Strong understanding of ITIL principles and service management best practices.
Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
Strong stakeholder management, communication, and leadership skills.

Preferred Qualifications

ITIL v4 certification.
ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
Experience deploying or scaling ServiceNow in a global or multinational organization.
Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Pay: $160,000.00 - $185,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Computer Systems Manager jobs in Manhattan, NY

ITSM Manager

Senior Manager, Data Scientist - US Card (Generative AI Systems)

Manager (System Implementation & Operational Support)

Senior Manager, Data Science - AI Foundations

Expert Senior Manager, Engineering Excellence

Service Desk Analyst (1 PM - 8 PM)

Computer Support Technician II

IT Computer Systems Manager Level 3 (IT Services, Security, & Help Desk Management), Provisional - Instructional Computing & Information Technology, HCCS

Front End Engineer

IT Manager

2026 US Open IT Professional (Seasonal)

Executive Desktop Support Associate

Computer Specialist (Software) Levels 1 - 4 (TWU)

Corporate Systems Support Specialist, Americas

IT Analyst for Service Desk

Level 1 Desktop Support Technician

Associate Data Analyst

Resident Manager

Data Analyst

Part-Time Technology Support Technician

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