Top 208529 Computer Systems Manager Jobs

Customer Service Manager
Stangenes Industries Inc —Adelanto, CA
- $90,000 - $105,000 a year
- 5 years
- Mid-level
- Business development experience
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2d
Operations Manager, Outpost Services
Indeed —Remote
- $98,000 - $204,000 a year
- Full-time
- Computer science
- 3 years
- Military encouraged
- Paid parental leave
- Paid holidays
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1d
Logistics Manager
Ryder System —Berea, KY
- $75,000 - $80,000 a year
- Urgently hiring
- Microsoft Excel
- Computer literacy
- English
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- Paid holidays
Plant Manager
ClarkDietrich —Warren, OH
- $94,100 - $168,200 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
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Materials Manager
Flex-N-Gate —Southfield, MI
- Full-time
- 5 years
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
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6d
Data Center Logistics Manager
Amazon Data Services, Inc. —Manassas, VA
- $65,000 - $113,800 a year
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- AD&D insurance
- Health insurance
8d
Facilities & Construction Purchasing Specialist
Capgemini —Remote
- $99.66 - $155.71 an hour
- Full-time
- Remote
- Mid-level
- Fair chance
- Dental insurance
- Vision insurance
8d
Sr. Project and Program Manager
Included Health —Remote
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Urgent Care
- Fair chance
- Paid parental leave
- Disability insurance
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Quality Manager
Georgia-Pacific —Cleveland, TN
- Pass drug screening
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Quality Assurance Manager I
DHL —Wilmer, TX
- $85,000 - $150,000 a year
- Full-time
- Mid-level
- Business development experience
- Supervising experience
- Health insurance
- Dental insurance
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Provider Relations Manager I
ModivCare Solutions, LLC —Orange, CA
- $52,900 - $71,400 a year
- Multiple hires
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- AD&D insurance
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2d
Quality Operations Program Manager - Document Control
Veeva Systems —Remote
- $100,000 - $150,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Health insurance
7d
Quality Coordinator
Autokiniton —Greenville, SC
- Computer literacy
- Mid-level
- 3 years
- Paid holidays
- Health insurance
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Associate Program Manager, Procurement
Aligned Data Centers, LLC —West Jordan, UT
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Writing skills
- Health savings account
- Paid holidays
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1d
Technical Manager, Food Safety
SCS Global Services —Remote
- $80,000 - $95,000 a year
- Full-time
- Travel
- Organizational skills
- Senior level
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Project Manager (911 Analytics & Reporting Product)
Intrado Life & Safety, Inc. —Remote
- $61,000 - $71,400 a year
- Full-time
- Remote
- Microsoft Word
- Computer science
- Computer Science
- Paid parental leave
- Disability insurance
Sourcing Manager
Plexus —Remote
- $97,900 - $146,900 a year
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
8d
General Manager - Wayne, NJ
DSV —Wayne, NJ
- $165,000 - $190,000 a year
- Email
- Computer literacy
- English
- 3 years
1st Shift Shipping Manager - (6:00am-2:30pm)
Daifuku —Hobart, IN
- $90,000 - $120,000 a year
- 5 years
- English
- Analysis skills
- Disability insurance
- Health insurance
1d
Branch Operations Manager - Orlando (Winter Garden)
American Air Filter International —Winter Garden, FL
- 5 years
- Mid-level
- Residential
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Customer Service Manager

Stangenes Industries Inc
Adelanto, CA

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Job Details

$90,000 - $105,000 a year
2 days ago

Qualifications

Customer communication
Staff supervision
Confidential information handling
Managing teams in a customer support role
Professional ethics
Presentations for conferences or internal meetings
Frontline customer support management
Production planning
Manufacturing company experience
General management

Full Job Description

Job Overview

This role provides leadership to the customer service team while coordinating closely with internal cross-functional teams to deliver timely, and professional support to customers in alignment with company objectives.

Responsibilities:

Develop, implement, and maintain Customer Service Department procedures, priorities, workflows, and performance standards to support operational efficiency and customer satisfaction.
Supervise, train, coach, motivate, and evaluate customer service personnel, ensuring adherence to company procedures, quality standards, and performance expectations.
Oversee the timely and accurate preparation and processing of quotations, customer orders, acknowledgments, pricing, and customer communications.
Ensure Customer Service follows company procedures for handling customer terms and conditions, ITAR/EAR/DFARS-related requirements, CUI/customer-sensitive documents, and other customer flow-down obligations, while escalating matters requiring legal, quality, engineering, or management review.
Prepare, review, and approve pricing and lead-time recommendations within established company guidelines and approval authority.
Develop and maintain pricing programs, customer pricing records, and related tools to support accurate and consistent quoting practices.
Coordinate closely with Production Control and Operations to verify lead times, support production scheduling, and ensure customer delivery commitments can be met.
Provide guidance to subordinates, including setting performance goals and monitoring performance
Coordinate customer-facing communication related to RMAs, corrective actions, quality concerns, and customer complaints, while ensuring technical, quality, and root-cause responses are reviewed by the appropriate internal departments before release.
Support sales representatives and distributors by providing timely quotation support, order status updates, customer follow-up, pricing coordination, and escalation of customer concerns.
Collaborate with Purchasing, Quality, Engineering, Accounting, IT, and Management to resolve customer-impacting issues and support effective cross-functional communication.
Trade show activities including staffing booths, marketing coordination, promotional activities, and other customer-facing business development efforts.
Ensure accurate entry and maintenance of customer, quotation, pricing, order, and acknowledgment records within the MRP system.
Compile reports, customer satisfaction survey data, and related analyses for management review and continuous improvement initiatives.
Provide backup and overflow support to Customer Service Representatives as needed to maintain departmental responsiveness and service levels.
Foster and maintain a professional work environment that promotes teamwork, accountability, quality, and positive employee morale.

Qualifications:

Bachelor’s degree or equivalent experience in Business, Customer Service, Operations, or a related field or equivalent experience.
Minimum of 5+ years of progressive customer service experience in a manufacturing environment required, including supervisory or leadership responsibilities
Knowledge of tape wound cores is strongly preferred
Strong knowledge of customer service operations, quotation processes, order entry, pricing administration, and MRP system documentation practices.
Demonstratable computer and software proficiency, Microsoft Office suite, MRP systems.
Understanding of manufacturing processes, production scheduling, and customer flow-down requirements
Excellent interpersonal and communication skills with a focus on respect, ethics, professionalism, teamwork, open and honest communications at all levels
Familiarity with CUI handling requirements, NIST SP 800-171, ITAR, EAR, DFARS, and other government or defense-related customer flow-down requirements required.
Strong leadership, organizational, problem-solving, and conflict-resolution skills with the ability to manage multiple priorities in a fast-paced environment.
Provide guidance to subordinates, including setting performance goals and monitoring performance
Excellent written and verbal communication skills with a professional and customer-focused approach.
Excellent presentation skills are required
Experience with JobBOSS or a similar manufacturing MRP system preferred; familiarity with CRM systems or customer relationship management tools preferred
Ability to exercise sound judgment, maintain confidentiality, and effectively communicate with employees, customers, and management at all levels of the organization.
Ability and willingness for domestic and international travel and staffing trade show booths and related activities
Be open to constructive criticism and make appropriate adjustments

MK Magnetics is an Equal Employment Opportunity employer

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Refine Your Search

Computer Systems Manager jobs

Customer Service Manager

Operations Manager, Outpost Services

Logistics Manager

Plant Manager

Materials Manager

Data Center Logistics Manager

Facilities & Construction Purchasing Specialist

Sr. Project and Program Manager

Quality Manager

Quality Assurance Manager I

Provider Relations Manager I

Quality Operations Program Manager - Document Control

Quality Coordinator

Associate Program Manager, Procurement

Technical Manager, Food Safety

Project Manager (911 Analytics & Reporting Product)

Sourcing Manager

General Manager - Wayne, NJ

1st Shift Shipping Manager - (6:00am-2:30pm)

Branch Operations Manager - Orlando (Winter Garden)

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