Top 2314 Computer Systems Security Jobs in Atlanta, GA

Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Airport Security Representative I
City of Atlanta, GA —Atlanta, GA
- $47,474 - $60,000 a year
- Full-time
- Computer literacy
- Writing skills
- Mentoring
Systems Administrator
DeKalb County, GA —Decatur, GA
- $61,009 - $98,224 a year
- Full-time
- Computer Science
- Research
- Mid-level
2d
Security / RMF Lead
E Logic —Atlanta, GA
- From $85,000 a year
- Full-time
- Remote
- Computer science
- 6 years
- Computer Science
Quick Apply
Data Center Technician 2
DataBank —Atlanta, GA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
Helpdesk Support Technician
Southeastern Computer Associates, LLC —Kennesaw, GA
- $45,000 - $65,000 a year
- Full-time
- System design
- Mid-level
- Windows
Quick Apply
13h
Detection Engineer - AI Trainer
DataAnnotation —Smyrna, GA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Application Security Engineer - AI Trainer
DataAnnotation —Lithia Springs, GA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Product Security Engineer - AI Trainer
DataAnnotation —Alpharetta, GA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Incident Response Engineer - AI Trainer
DataAnnotation —Fairburn, GA
- $40 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Facility Maintenance Coordinator M/F
Quipment —Kennesaw, GA
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Records Management Manager
Fayette County Sheriff's Office —Fayetteville, GA
- $55,635.17 - $61,198.52 a year
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Health insurance
Quick Apply
Service Technician II
Aerzen Rental USA LLC —Atlanta, GA
- $28 - $34 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Part Time Unarmed Security Officer
Chesley Brown International —Smyrna, GA
- $17 - $19 an hour
- Part-time
- Background check
- 18 years or older
- Ability to walk for extended periods
10d
Unarmed Security Officer
Chesley Brown International —Smyrna, GA
- $17 - $18 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Account Manager - DOD Clearance
Allied Universal —Atlanta, GA
- $75,000 a year
- Full-time
- Military
- Mid-level
- 3 years
- Paid training
- AD&D insurance
AI Sr. Developer (Secret Clearance Required)
Deloitte —Atlanta, GA
- $110,700 - $218,300 a year
- Full-time
- Computer Science
- 5 years
- Travel
Material Handler
Kelly Services —Atlanta, GA
- $14.85 - $26.73 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
1d
Unarmed Security Officer-Buckhead
Chesley Brown International —Smyrna, GA
- $17 - $20 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Health insurance
- Dental insurance
8d
Sr. Consultant, Info Security, App, Data, Cloud Security - AI
Cargill —Atlanta, GA
- Full-time
- Azure
- 6 years
- Computer Science
9d

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Computer Systems Security jobs near Atlanta, GA

Service Desk Analyst - Tier I

ITA Group Inc
Atlanta, GA

Quick Apply

Job Details

Full-time

Qualifications

Network troubleshooting
Windows
Productivity software support
Remote access software
Desktop applications
Productivity software
Ticketing system technical support

Full Job Description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

Quick Apply

Refine Your Search

Computer Systems Security jobs in Atlanta, GA

Service Desk Analyst - Tier I

Airport Security Representative I

Systems Administrator

Security / RMF Lead

Data Center Technician 2

Helpdesk Support Technician

Detection Engineer - AI Trainer

Application Security Engineer - AI Trainer

Product Security Engineer - AI Trainer

Incident Response Engineer - AI Trainer

Facility Maintenance Coordinator M/F

Records Management Manager

Service Technician II

Part Time Unarmed Security Officer

Unarmed Security Officer

Account Manager - DOD Clearance

AI Sr. Developer (Secret Clearance Required)

Material Handler

Unarmed Security Officer-Buckhead

Sr. Consultant, Info Security, App, Data, Cloud Security - AI

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