Top 516861 Computer Systems Jobs

IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Junior Cloud Engineer
Changeis —Remote
- Remote
- Azure
- Computer Science
- AWS
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EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Network and Computer Systems Administrator (CCNA)
Pacific Rim Defense, LLC —Kauai, HI
- $80,000 - $160,000 a year
- 8 hour shift
- Customer service
- Windows
- Linux
- Health insurance
- Dental insurance
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Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
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9d
Computer Services Specialist
Illinois Education Association —Springfield, IL
- $81,277 - $114,941 a year
- Computer science
- Azure
- Computer Science
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ERP Developer
MVP Disc Sports —Marlette, MI
- $26 an hour
- Full-time
- Background check
- Computer science
- ERP systems
- Health insurance
- Dental insurance
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Field Technician
Essintial Enterprise Solutions LLC —Lansing, MI
- $25 - $27 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
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Lead Identity Access Management (IAM) Engineer/Architect
Financial Industry Regulatory Authority, Inc. —Washington, DC
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid jury duty
- Commuter assistance
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Data & IT Manager
Albany Damien Center —Albany, NY
- $70,000 - $75,000 a year
- Email
- Background check
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
12d
Sr SC Digital Systems Ops
The Hershey Company —Annville, PA
- Online Application
- Computer science
- Computer Science
- 3 years
Clinical Systems Developer Lead
Mankato Clinic —Mankato, MN
- $82,472 - $123,614 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
Senior Analyst / Systems Engineer
A² Systems Engineering —El Segundo, CA
- $150,000 - $180,000 a year
- Computer Science
- Engineering
- Senior level
- Paid jury duty
- AD&D insurance
Applications and Integration Engineer
Hodgson Russ LLP —Buffalo, NY
- $69,740 - $85,555 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Part-Time IT Systems Administrator
Solid Machine —Rochester, NH
- Part-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Information Systems Integrator & AI Automation Specialist
Big Rocks Engineering —St. Louis, MO
- $55,000 - $72,000 a year
- Full-time
- Computer Science
- ERP systems
- System design
Quick Apply
Service Titan System Builder
Beacon Home Services —Meridian, ID
- $25 - $35 an hour
- Part-time
- Background check
- Computer science
- Azure
- Health insurance
- Dental insurance
Quick Apply

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IT Support Tier I

ACF Technologies, Inc. -
Remote

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Job Details

$18 - $21 an hour

Qualifications

IIS
Software implementation
SSRS
Microsoft Exchange
Research
Windows
Network infrastructure
SQL
Cisco routers/switches implementation
Math
Email configuration (technical support)
Computer hardware
Hardware support
Scripting
Networking equipment (troubleshooting support)
System deployment
SNMP
SMTP
Windows Server administration
Client-server architecture
Debugging
Network security
Database software proficiency

Full Job Description

JOB PURPOSE: The Customer Care, IT Support Tier I will support external clients in their use of ACF’s products; understand the client’s business needs and improve client satisfaction with ACF’s products. This is a high-profile position where client satisfaction and maintaining ACF’s high-quality standards are a priority.

This is a remote work from home position using ACF supplied hardware. Must have good/excellent internet access at home and a dedicated work area free of any distractions.

Essential Duties and Responsibilities:
Support ACF clients on issues which can include product administration, design, training and troubleshooting, and analyzing customer software performance issues.
Develop technical and functional expertise in all ACF products.
Resolve client issues in a timely manner by performing research, local testing, or by directing the client to the applicable documentation.
Document known issues/fixes/workarounds in knowledgebase articles.
Maintain customer database by logging all support calls.
Provide on-call coverage in a rotation.

Job Requirements & Skills:
BS in Computer Science, Information Systems or a technically related field or equivalent related work experience in a multi-site software services environment.
Working knowledge of Microsoft Windows Server platforms 2008R2/2012, SQL, IIS server and other associated networked systems, managed switches (Cisco, Bay, Netgear, etc.) network security, etc.
An understanding of network topology concepts and protocols: WAN, LAN, DNS, DHCP, SMTP, SNMP, TCP/IP, HTTP, IMAP, POP3, EXCHANGE.
Experience in client/server networking environments and best practices, experience with hardware vendors, and a strong understanding of networking aspects.
Experience configuring, setting up, and debugging PC-based and Web-based systems.
Understanding of SQL/Scripting/Reporting SQL Server Reporting Services.
Preferred Certifications: Security + and Cloud +
Help Desk experience preferred.
Exhibit "Customer Success" behavior
Experience with NetSuite helpdesk software preferred
Software as a service (SaaS) experience
Requires reading; math; conducting research via customer-oriented questions; documenting feedback and coordinating with others to accomplish results.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Quick Apply

Refine Your Search

Computer Systems jobs

IT Support Tier I

Junior Cloud Engineer

EHR Helpdesk Analyst- REMOTE

Systems Engineer - MBSE Specialist

IT Expert - Power Control Systems

Network and Computer Systems Administrator (CCNA)

Senior Systems Security Engineer

Systems Integration Engineers - Colorado Springs

Computer Services Specialist

ERP Developer

Field Technician

Lead Identity Access Management (IAM) Engineer/Architect

Data & IT Manager

Sr SC Digital Systems Ops

Clinical Systems Developer Lead

Senior Analyst / Systems Engineer

Applications and Integration Engineer

Part-Time IT Systems Administrator

Information Systems Integrator & AI Automation Specialist

Service Titan System Builder

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