Top 1566 Concierge Agent Jobs

Core Agent - Telecommunications
Four Seasons —Puerto Rico
- Full-time
- Residential
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Connectivity Agent (Concierge)
One&Only Moonlight Basin —Big Sky, MT
- Weekends as needed
- English
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
MPN Concierge Agent
One Call —Remote
- $17.50 - $25.35 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
2d
Contact Center Representative - Work From Home
AWL Insurance Agency —Houston, TX
- Part-time
- Remote
- Computer literacy
- Computer skills
- Leadership
- Work from home
- Opportunities for advancement
Concierge Relationship Manager
Prosperity Life Group, LLC. —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- High school diploma or GED
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Front Desk Agent
The Jefferson Hotel, Washington DC —Washington, DC
- $33.91 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Front Office Agent | Benefits Include: Paid Vacation, Free Room Nights, and MANY MORE!
Grand Hyatt San Francisco —San Francisco, CA
- $36.07 - $37.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Organizational skills
- Employee stock purchase plan
- Paid holidays
Studio Administrator
Perkins Eastman —Boston, MA
- $71,000 - $83,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid time off
Guest Services Agent
Kimpton Hotels & Restaurants —New York, NY
- $28.50 - $33.35 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Agent Concierge
Lincoln Select Real Estate Group —Lincoln, NE
- $15 - $25 an hour
- Entry level
Quick Apply
Guest Service Agent
Resorts World New York —Jamaica, NY
- $31.48 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
Quick Apply
Part time Front Desk Agent/Hotel Concierge
boon hotel + spa —Guerneville, CA
- $22 - $27 an hour
- Part-time
- English
- Hotel
- Computer skills
Quick Apply
Front Desk Agent/ Guest concierge
Red Roof Inn- South —San Antonio, TX
- $11 - $13 an hour
- Part-time
- In-person
- Entry level
Quick Apply
2d
Concierge Agent
Hilton Grand Vacations —Orlando, FL
- Monday to Friday
- Microsoft Outlook
- High school diploma or GED
- Conflict management
- Paid training
- Employee stock purchase plan
Front Desk Agent
FAIRMONT —Long Beach, CA
- $28 an hour
- Overtime
- 1 year
- Entry level
Quick Apply
Executive Protection Agent
Universal Travel Concierge —Miami, FL
- $55,000 - $75,000 a year
- Full-time
- 5 years
- Senior level
- Communication skills
Quick Apply
Concierge Sales Agent - Princeville, Kauai
Travel + Leisure Co. —Princeville, HI
- $70,000 - $100,000 a year
- Email
- Background check
- Writing skills
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Travel Concierge
Arrivia, Inc. —Tucson, AZ
- $37,500 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
3d
Travel Operations & Client Concierge
Arrivia, Inc. —Tucson, AZ
- $37,500 a year
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Front Desk Agent
TownePlace Suites by Marriott Iron Mountain —Iron Mountain, MI
- $14.25 - $16.25 an hour
- Part-time
- Management
- Inventory control
- Hotel
- Health savings account
- Health insurance
Quick Apply

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Core Agent - Telecommunications

Four Seasons -
Puerto Rico

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Hotel and accommodations payment processing
Food service customer order management
Operator switchboards
Fire safety
Sales transaction processing
Phone communication
Restaurant reservation management
Answering guest questions
Radio communication systems
Fax machines
Hotel emergency procedures
Property management systems (PMS)
Guest services software
Computer skills
Telephone systems
Hotel and accommodations guest complaints handling
Faxing
POS systems
Hotel safety procedures
Communication skills
Entry level
Office phone management
Communication with kitchen staff

Full Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About the role:

The Core Agent answers and directs phone calls, creates restaurant and spa reservations, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Completes administrative and verification tasks related to guest reservations, employee reservations, call volume, and revenue tracking .

What you will do:

Answers phone inquiries in an efficient and friendly manner, using guest names and routing calls to proper extensions .

Handles all guest interactions and reservations with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, reservations details, key hotel personnel, in-house events, directions, etc.

Utilizes and ensures proper working condition of the telephone system, the hotel computer systems ( e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines .

Monitors and responds to hotel fire control panel and emergency and safety situations efficiently and professionally .

Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and coordinate amenity delivery/requests .

Accepts and delivers wake-up calls, messages and facsimiles in a timely manner

Assists IT, Banquets and Concierge with installation and repairs of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space .

What you bring:

Passion for providing genuine customer service

High level of professionalism

Previous experience in Guest Services roles and employment experience within a luxury Hotels is considered an asset

Strong communication skills

What we offer:

Energizing Employee Culture where you are encouraged to be your true self!

Competitive salary and a comprehensive benefits package

Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

Complimentary accommodation at other Four Seasons Hotels and Resorts

Complimentary dry cleaning for business clothing

Complimentary employee meals

Paid holidays, vacation, and sick days

Culinary, retail and wellness experiences at special rates

Schedule & Hours: Full Time, Rotating Shifts

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Apply Now

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