Top 1402 Concierge Supervisor Jobs

Lead Concierge
Stratton Amenities —Austin, TX
- $17 - $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Security Supervisor - Now Hiring
GardaWorld Security Services U.S. —Madison, WI
- $19 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Military
- Paid holidays
- Disability insurance
Quick Apply
13d
Concierge Supervisor
Northeast Security —Boston, MA
- $24 - $26 an hour
- Part-time
- Background check
- Military
- Computer literacy
Quick Apply
Night Audit I - Hospitality
Highway West Vacations —Pescadero, CA
- $17 - $20 an hour
- Weekends as needed
- US work authorization
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
18h
Security Supervisor
GardaWorld Security Services US (IHE) —Shippensburg, PA
- $21 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
5d
Front Desk Agent
TownePlace Suites by Marriott Iron Mountain —Iron Mountain, MI
- $14.25 - $16.25 an hour
- Part-time
- Management
- Inventory control
- Hotel
- Health savings account
- Health insurance
Quick Apply
Guest Service Representative I - Hospitality
Highway West Vacations —Freedom, NH
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Math
Quick Apply
Guest Service Representative I - Hospitality
Highway West Vacations —Worley, ID
- Weekends as needed
- Hotel
- Math
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Senior Property Manager
The United Group of Companies, Inc. —Troy, NY
- $90,000 a year
- Weekends as needed
- Office
- Real Estate License
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Guest Service Representative I - Hospitality
Highway West Vacations —Buellton, CA
- $18.50 an hour
- Weekends as needed
- Hotel
- Math
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Property Manager
The United Group of Companies, Inc. —Syracuse, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Houseperson I - Hospitality
Highway West Vacations —Mount Shasta, CA
- $16.90 an hour
- Weekends as needed
- US work authorization
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Marriott Chicago Midway - Housekeeping Supervisor
Aimbridge Hospitality —Chicago, IL
- $20 - $22 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Guest Service Representative I - Hospitality
Highway West Vacations —Buellton, CA
- $16.90 an hour
- Weekends as needed
- Hotel
- Math
- US work authorization
- Paid holidays
- Employee discount
Quick Apply
Security Account Manager
GardaWorld Security Services U.S. —Reno, NV
- $25 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
6d
Hotel Concierge
Turning Stone Enterprises —Verona, NY
- From $18 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
4d
Overnight Security Manager - Full-Time
Northeast Security —Boston, MA
- From $27 an hour
- Part-time
- Background check
- 18 years or older
- Military
Quick Apply
Security Field Patrol Supervisor
GardaWorld Security Services U.S. —Los Angeles, CA
- $24 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Military
- Paid holidays
- Disability insurance
Quick Apply
10d
Security Supervisor - Daily Pay - Split Shift
GardaWorld Security Services U.S. —Kernersville, NC
- $19.13 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Paid holidays
- Disability insurance
Quick Apply
3d
Concierge Supervisor
Hotel Terra & Teton Mountain Lodge, a Noble House Hotel —Jackson Hole, WY
- Full-time
- Management
- Mid-level
- Administrative experience
- Commuter assistance
- Health insurance

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Lead Concierge

Stratton Amenities -
Austin, TX

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Job Details

$17 - $18 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building

Full Job Description

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating exemplary experiences.

Key Responsibilities:

Act as the face of the property and leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Other Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Qualifications:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

Concierge Supervisor jobs

Lead Concierge

Security Supervisor - Now Hiring

Concierge Supervisor

Night Audit I - Hospitality

Security Supervisor

Front Desk Agent

Guest Service Representative I - Hospitality

Guest Service Representative I - Hospitality

Senior Property Manager

Guest Service Representative I - Hospitality

Property Manager

Houseperson I - Hospitality

Marriott Chicago Midway - Housekeeping Supervisor

Guest Service Representative I - Hospitality

Security Account Manager

Hotel Concierge

Overnight Security Manager - Full-Time

Security Field Patrol Supervisor

Security Supervisor - Daily Pay - Split Shift

Concierge Supervisor

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