Top 8693 Concierge Jobs

Customer Experience & Client Relations Specialist
KALLATI —Great Neck, NY
- $25 - $33 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid time off
Quick Apply
Care Concierge Coordinator- Remote
VIVIO Health —Remote
- $24 an hour
- Full-time
- Bilingual
- Mid-level
- 3 years
- Health insurance
- Paid time off
Quick Apply
Concierge (Remote) at VillaSport
Syufy Enterprises —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Weeknight & Weekend Concierge
TerraBella Greenville —Remote
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
1d
Lifestyle and Experience Consultant
My Travel Connection —Remote
- $50,142.34 - $60,386.47 a year
- Contract
- Organizational skills
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
7d
Virtual Concierge, Inc. is Hiring – Apply for Concierge Roles Today!
Virtual Concierge, Inc —Washington, DC
- $17.95 - $19.00 an hour
- Part-time
- Residential
- Data entry
- In-person
Quick Apply
Concierge
Trump International Hotel & Towers —New York, NY
- $31.73 - $42.31 an hour
- Weekends as needed
- English
- Hotel
- Experience equivalent to degree accepted
Quick Apply
Concierge
Baccarat New York, L.L.C. —New York, NY
- $30.98 - $41.31 an hour
- Full-time
- Hotel
- 1 year
- Entry level
Executive Concierge
Crew Life at Sea —Miami, FL
- $5,000 - $5,500 a month
- Weekends as needed
- Background check
- Mid-level
- 2 years
Quick Apply
Spa Concierge
The Woodhouse Day Spa - Fort Wayne —Fort Wayne, IN
- $25 an hour
- Full-time
- Entry level
- Paid training
- Paid time off
Quick Apply
Concierge
IHMS LLC. —New York, NY
- $41 an hour
- 8 hour shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
3d
Concierge - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Concierge
FAIRMONT —Los Angeles, CA
- $34.92 an hour
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Residential Concierges (All Shifts)
Kent Building Services LLC —New York, NY
- From $18 an hour
- Part-time
- Residential
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Concierge
Catholic Health —West Islip, NY
- $24 - $26 an hour
- Computer literacy
- BLS Certification
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Customer Experience Concierge, Centurion Lounge - CLT
American Express —Charlotte, NC
- $20.00 - $25.25 an hour
- Weekends as needed
- Hybrid work
- Travel
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance
Concierge
Royale Company —Baltimore, MD
- $17 - $20 an hour
- Part-time
- No education required
- Organizational skills
- In-person
- Health insurance
- Paid time off
Quick Apply
Residential Concierge – 80 Pine
Bushburg Properties Inc —New York, NY
- $29.78 an hour
- Weekends as needed
- Word processing
- Residential
- High school diploma or GED
Quick Apply
8d
Concierge-ED
Catholic Health —Rockville Centre, NY
- $23.71 - $26.68 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Tuition reimbursement

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Customer Experience & Client Relations Specialist

KALLATI
Great Neck, NY

Quick Apply

Job Details

Full-time
$25 - $33 an hour

Benefits

Paid time off

Qualifications

Teamwork
Interpersonal skills
Data reporting
Client database systems
Records management
Attention to detail
Sales management systems proficiency
Empathy
Documentation Handling
Customer information system software

Full Job Description

Join One of the Jewelry Industry's Most Recognized Brands

Do you enjoy creating exceptional customer experiences and building lasting relationships?

KALLATI is seeking a Customer Experience & Client Relations Specialist to join our team at our headquarters in Great Neck, NY. This is an exciting opportunity to become part of a family-owned luxury jewelry company recognized for exceptional craftsmanship, innovation, and partnerships with retailers across North America.

In this role, you'll be the voice of the KALLATI brand, helping customers long after their purchase by delivering outstanding service, strengthening relationships, gathering valuable feedback, and creating memorable experiences that encourage lifelong loyalty.

If you're passionate about luxury customer service, relationship building, and creating meaningful connections, we'd like to meet you.

What You'll Do

As our Customer Experience & Client Relations Specialist, you'll help elevate the KALLATI customer experience by:

Proactively reaching out to customers following their purchase to ensure satisfaction and strengthen relationships.
Conducting customer follow-up calls, gathering feedback, and identifying future purchase opportunities.
Re-engaging previous customers and introducing them to new collections, events, and promotions.
Inviting customers to trunk shows, retail events, cruise events, and exclusive brand experiences.
Answering inbound phone calls and responding to customer emails with professionalism and care.
Assisting customers with questions related to orders, repairs, exchanges, returns, and product information.
Managing and updating customer information using Excel while supporting the future implementation of a CRM platform.
Partnering with Sales, Marketing, Operations, Ecommerce, and Leadership to improve the overall customer journey.
Maintaining accurate records of customer interactions, follow-up activities, and service requests.

What We're Looking For

Passionate about delivering exceptional customer experiences.
Warm, polished, professional, and relationship-driven.
An excellent communicator with outstanding phone and email etiquette.
Highly organized with exceptional attention to detail.
Comfortable managing customer information, Excel spreadsheets, and CRM systems.
Patient, empathetic, and confident handling customer concerns while maintaining professionalism.
A proactive problem solver who enjoys building long-term customer relationships.

Qualifications

3 to 5 years of experience in customer experience, client relations, customer service, luxury retail, hospitality, concierge services, ecommerce support, or a similar customer-facing role.
Experience conducting proactive customer outreach, post-purchase follow-up, clienteling, customer satisfaction calls, or customer retention initiatives.
Proficiency with Microsoft Excel and experience managing customer data.
CRM experience required, including customer tracking, documentation, reporting, and follow-up management.
Strong written and verbal communication skills.
Experience handling customer concerns with professionalism, discretion, and sound judgment.
Experience within the fine jewelry, luxury goods, high-end retail, hospitality, or relationship-driven industries is strongly preferred.

Compensation & Benefits

Hourly Range: $25.00-$33.00/hour ($52,000 - $68,640 annually, based on experience).
20 days of Paid Time Off annually, including vacation, sick time, holidays, and personal days (accrued following the introductory probationary period).

Working Environment

Onsite position based in Great Neck, New York.
Monday through Friday, 8:30 AM to 5:30 PM.
Family-owned, high-performance organization where teamwork, customer care, accountability, and collaboration are highly valued.

Physical Requirements

This role involves extended periods of phone communication, email correspondence, computer work, customer documentation, and cross-functional collaboration while maintaining a polished, professional, and customer-focused experience.

Why Join KALLATI?

At KALLATI, you'll become part of a collaborative team where exceptional customer experiences are just as important as exceptional jewelry.

We offer the opportunity to:

Build meaningful relationships with customers across North America.
Join a respected and growing family-owned luxury jewelry company.
Be part of a collaborative, supportive, and customer-focused team.
Make a meaningful impact on customer loyalty and brand experience.
Build a long-term career within the luxury jewelry industry.

If you're someone who enjoys building relationships, delivering exceptional service, and creating memorable customer experiences, we'd like to hear from you.

Apply today and become part of the KALLATI team.

Pay: $25.00 - $33.00 per hour

Benefits:

Paid time off

Work Location: In person

Quick Apply

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