Top 9795 Concierge Jobs

Lead Concierge
Stratton Amenities —Austin, TX
- $17 - $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Advisor Concierge
Engel & Völkers Gestalt Group —Carmel-by-the-Sea, CA
- From $68,000 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Concierge
Five Seasons Cannabis Company —White River Junction, VT
- $16 - $20 an hour
- 8 hour shift
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Security Officer Warehouse
GardaWorld Security Services US (IHE) —Niagara Falls, NY
- $19.73 an hour
- Part-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
5d
Lobby Concierge
Aqualani Concierge —Lahaina, HI
- From $22 an hour
- Weekends as needed
- Background check
- Hospitality
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Concierge
Newbury Court —Concord, MA
- $20 an hour
- Full-time
- Customer service
- Computer literacy
- Adults
- 401(k)
- Tuition reimbursement
Quick Apply
Hotel front desk concierge
America's Outdoor Adventure Park —Jay, OK
- $13 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
Hotel Concierge
The Hermitage Hotel —Nashville, TN
- From $18 an hour
- 8 hour shift
- Background check
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply
13d
Security Officer Overnights
GardaWorld Security Services US (IHE) —Niagara Falls, NY
- $19.73 an hour
- Weekends as needed
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
4d
Lead Concierge
Stratton Amenities —Charleston, SC
- $21 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
5d
Security Officer Evenings
GardaWorld Security Services US (IHE) —Niagara Falls, NY
- $19.73 an hour
- Weekends as needed
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
4d
Assistant Front Office Manager
The Otesaga Resort Hotel —Cooperstown, NY
- $62,500 - $67,500 a year
- Weekends as needed
- Background check
- Mid-level
- Ability to climb stairs
- Free parking
- Paid jury duty
Quick Apply
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Security Officer Overnights
GardaWorld Security Services US (IHE) —Augusta, ME
- $21.22 an hour
- Overnight shift
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
5d
Night Audit I - Hospitality
Highway West Vacations —Pescadero, CA
- $17 - $20 an hour
- Weekends as needed
- US work authorization
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
20h
Security Officer - Data Center
GardaWorld Security Services U.S. —Claude, TX
- $27.50 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Office Assistant
Palladion Services —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Office
- Databases
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Emergency Response Security Guard
GardaWorld Security Services US (IHE) —Augusta, ME
- $21.22 an hour
- Part-time
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
5d
Concierge (Part Time)
Hemsley House of Paoli —Malvern, PA
- Part-time
- Pass drug screening
- Organizational skills
- Cleaning
- Paid holidays
- Disability insurance
5d
Bilingual Customer Support Specialist (Onsite-Pittsburgh)
Blink Health —Pittsburgh, PA
- 10 hour shift
- Spanish
- English
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply

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Lead Concierge

Stratton Amenities -
Austin, TX

Apply Now

Job Details

$17 - $18 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building

Full Job Description

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating exemplary experiences.

Key Responsibilities:

Act as the face of the property and leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Other Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Qualifications:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

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Security Officer Overnights

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Office Assistant

Emergency Response Security Guard

Concierge (Part Time)

Bilingual Customer Support Specialist (Onsite-Pittsburgh)

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