Top 10760 Concierge Jobs

Lead Concierge
Stratton Amenities —Austin, TX
- $17 - $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Concierge
Newbury Court —Concord, MA
- $20 an hour
- Full-time
- Customer service
- Computer literacy
- Adults
- 401(k)
- Tuition reimbursement
Quick Apply
Retail Services Associate
Intuit —Seattle, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
4d
Concierge
Five Seasons Cannabis Company —White River Junction, VT
- $16 - $20 an hour
- 8 hour shift
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Experience Specialist
Intuit —Seattle, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
4d
Retail Services Associate
Intuit —Bellevue, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
12h
Retail Customer Experience Specialist
Intuit —Bellevue, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
12h
Customer Engagement Specialist - In-Store
Intuit —Seattle, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
4d
Customer Engagement Specialist - In-Store
Intuit —Bellevue, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
12h
Retail Customer Advisor - TurboTax Store
Intuit —Seattle, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
4d
Retail Customer Advisor - TurboTax Store
Intuit —Bellevue, WA
- $27.80 - $34.40 an hour
- Seasonal
- Mid-level
- 3 years
- High school diploma or GED
12h
Personal Connection and Lifestyle Concierge
Peter Lik USA Inc —Las Vegas, NV
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Travel
- In-person
Quick Apply
Lead Concierge
Stratton Amenities —Charleston, SC
- $21 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
6d
Security Officer Overnights
GardaWorld Security Services US (IHE) —Augusta, ME
- $21.22 an hour
- Overnight shift
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
7d
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Bilingual Customer Support Specialist (Onsite-Pittsburgh)
Blink Health —Pittsburgh, PA
- 10 hour shift
- Spanish
- English
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
New Store Concierge
Key Food Stores Co Operative, Inc. —Matawan, NJ
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Night Audit I - Hospitality
Highway West Vacations —Pescadero, CA
- $17 - $20 an hour
- Weekends as needed
- US work authorization
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
2d
Emergency Response Security Guard
GardaWorld Security Services US (IHE) —Augusta, ME
- $21.22 an hour
- Part-time
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
7d
Office Assistant
Palladion Services —Boston, MA
- $60,000 - $65,000 a year
- Full-time
- Office
- Databases
- Administrative experience
- Health insurance
- Paid time off
Quick Apply

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Lead Concierge

Stratton Amenities -
Austin, TX

Apply Now

Job Details

$17 - $18 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building

Full Job Description

Stratton Amenities, a provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Front Desk Supervisor to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Front Desk Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the Property Manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating exemplary experiences.

Key Responsibilities:

Act as the face of the property and leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Other Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Qualifications:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

Concierge jobs

Lead Concierge

Concierge

Retail Services Associate

Concierge

Retail Customer Experience Specialist

Retail Services Associate

Retail Customer Experience Specialist

Customer Engagement Specialist - In-Store

Customer Engagement Specialist - In-Store

Retail Customer Advisor - TurboTax Store

Retail Customer Advisor - TurboTax Store

Personal Connection and Lifestyle Concierge

Lead Concierge

Security Officer Overnights

Concierge

Bilingual Customer Support Specialist (Onsite-Pittsburgh)

New Store Concierge

Night Audit I - Hospitality

Emergency Response Security Guard

Office Assistant

I want to receive the latest job alert for Concierge

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