Top 148 Configuration Analyst Hardware Jobs in Washington, DC

Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Business Systems Analyst II
Arlington County, VA —Arlington, VA
- Weekends as needed
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
ITSM Tools Analyst
Maximus —Tysons, VA
- $50,000 - $70,000 a year
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
IT Support Analyst
Amatriot Group, LLC —Bethesda, MD
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
4d
Service Desk Systems Analyst
Concept Plus —Fort Belvoir, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
IT Hardware Lease Finance Administration Analyst
General Dynamics Information Technology —Falls Church, VA
- $81,349 - $85,100 a year
- Hybrid work
- Microsoft Excel
- Oracle
- 5 years
- Paid holidays
- 401(k) matching
DADMS Analyst / Management Analyst II
VENESCO, LLC —Washington, DC
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Information Assurance Security Engineer
General Dynamics Information Technology —Springfield, VA
- $159,850 - $164,382 a year
- Computer Science
- Windows
- AWS
- Paid time off
- 401(k) matching
Information Assurance Security Engineer
General Dynamics Information Technology —Springfield, VA
- $116,150 - $164,382 a year
- Computer Science
- Windows
- AWS
- Paid time off
- 401(k) matching
IT Asset Manager
Peraton —Washington, DC
- $80,000 - $128,000 a year
- Master's degree
- High school diploma or GED
- Analysis skills
- Health savings account
- Paid holidays
Configuration Manager 3
Tensley Consulting, Inc. —Annapolis Junction, MD
- $120,000 - $140,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Senior level
- Health savings account
- Health insurance
Quick Apply
Quality Assurance & Knowledge Management Analyst
Omniscius Consulting —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Lifecycle Support Analyst
Leidos —Annapolis Junction, MD
- $82,550 - $149,225 a year
- Full-time
- Research
- 3 years
- Bachelor's degree
- Paid holidays
- Paid time off
Tier 2 IT Support Specialist
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Logistics Operations Support
CACI —Sterling, VA
- $78,700 - $165,200 a year
- Full-time
- Military
- Bachelor of Science
- Mid-level
- Health insurance
11d
System Administrator
Tensley Consulting, Inc. —Annapolis Junction, MD
- $160,000 - $180,000 a year
- Full-time
- 5 years
- System design
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
HPC Dataflow Analyst
Axiom Consultants —Rockville, MD
- $100,000 - $110,000 a year
- Full-time
- Remote
- 6 years
- Bachelor's degree
- Senior level
Quick Apply
Junior Network Engineer
BayNova LLC —Alexandria, VA
- Weekends as needed
- Hybrid work
- Mid-level
- Scripting
Quick Apply
Software Configuration Management Analyst (TS/SCI Clearance Required)
North Point Technology —Herndon, VA
- Mid-level
- Analysis skills
- Commercial
Quick Apply
9d
Tier 1 Help Desk Analyst
Apavo Corporation —Arlington, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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Technical Support Analyst

National Association of REALTORS® -
Washington, DC

Quick Apply

Job Details

$60,000 - $75,000 a year

Benefits

Dental insurance
Vision insurance

Qualifications

Computer operation
Windows
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
Desktop administration
Peripheral hardware support

Full Job Description

Position Summary:
The Technical Support Analyst provides first-level technical support to end users in a Microsoft-based hybrid environment. This role is responsible for resolving common IT issues, fulfilling service requests, and supporting core enterprise technologies, including Microsoft 365, endpoint devices, and collaboration tools. The analyst serves as the primary point of contact for IT support, ensuring timely issue resolution while delivering a high level of customer service.

Duties and Responsibilities:

Receive, categorize, prioritize, and resolve incoming incidents and service requests using the IT service management tool (e.g., Zendesk, Jira Service Management)
Provide first-level support for:
Windows 10/11 and limited macOS devices
Microsoft 365 applications (Outlook, Teams, Word, Excel, OneDrive, SharePoint)
Email and calendaring issues (Exchange Online)
Perform user account administration in Microsoft environments:
Password resets, account unlocks, and MFA support
Basic user provisioning/deprovisioning in Microsoft AD/Entra ID (Azure AD) under supervision
Support endpoint management tasks:
Device setup, imaging, and configuration using tools such as Microsoft Intune
Troubleshoot device compliance and policy-related issues
Assist with onboarding and off-boarding:
Prepare and deploy user equipment (laptops, peripherals)
Ensure proper access and system setup for new hires
Provide support for collaboration and communication tools:
Microsoft Teams (chat, meetings, calling)
Basic troubleshooting for conferencing room technology and hybrid meetings
Troubleshoot basic networking and connectivity issues for Internal Network access and Wi-Fi and remote access tools
Provide onsite and remote A/V support for meetings and events as needed
Escalate unresolved issues to specialized teams with proper documentation and troubleshooting steps completed
Maintain accurate and detailed ticket documentation, including resolution steps and user communication
Contribute to and utilize internal knowledge base articles
Follow security best practices:
Verify user identity prior to account changes
Recognize and escalate phishing attempts or suspicious activity
Track and manage IT assets, including hardware inventory and life cycle
Meet defined service level agreements (SLAs) for response and resolution times
Deliver excellent customer service, communicating technical information clearly to non-technical users
Participate in team meetings, training sessions, and continuous improvement initiatives
Other duties as assigned

Required Qualifications:

1-3 years of experience in IT support, help desk, or a technical customer service role
Basic knowledge of Windows operating systems, Mac OS, Microsoft 365 applications, and Computer hardware and peripherals
Strong customer service and communication skills
Ability to troubleshoot and resolve common technical issues using documented processes
Strong organizational skills and attention to detail
Ability to work both independently and collaboratively in a team environment
Willingness to learn and adapt to new technologies

Preferred Qualifications:

Familiarity with:
Microsoft AD/Entra ID (Azure AD)
Microsoft Intune or other endpoint management tools
ITSM/ticketing systems (Zendesk, Jira, etc.)
Basic understanding of networking concepts (DNS, DHCP)
Industry certifications such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), or equivalent

Work Environment / Schedule:

A hybrid work environment requiring both onsite and remote support
Standard business hours with occasional after-hours support as needed
May require moving or setting up IT equipment

Compensation: $60,000-$75,000

NAR provides comprehensive benefits including health/dental/vision insurance.
NAR is on a hybrid schedule and in the office 3 days a week.

Organizational Overview:
The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.

Quick Apply

Refine Your Search

Configuration Analyst Hardware jobs in Washington, DC

Technical Support Analyst

Business Systems Analyst II

ITSM Tools Analyst

IT Support Analyst

Service Desk Systems Analyst

IT Hardware Lease Finance Administration Analyst

DADMS Analyst / Management Analyst II

Information Assurance Security Engineer

Information Assurance Security Engineer

IT Asset Manager

Configuration Manager 3

Quality Assurance & Knowledge Management Analyst

Lifecycle Support Analyst

Tier 2 IT Support Specialist

Logistics Operations Support

System Administrator

HPC Dataflow Analyst

Junior Network Engineer

Software Configuration Management Analyst (TS/SCI Clearance Required)

Tier 1 Help Desk Analyst

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