Top 83 Configuration Management Analyst Jobs in Atlanta, GA

Analyst, Menu Management (POS)
Inspire Brands —Atlanta, GA
- Microsoft Excel
- Microsoft Outlook
- SQL
HR Analyst
Emory Healthcare —Atlanta, GA
- $39.31 - $47.90 an hour
- Full-time
- Writing skills
- Mid-level
- Master's degree
- Wellness program
- Health insurance
Senior Workday Configuration Analyst - HCM
CVS Health —Atlanta, GA
- $83,430 - $222,480 a year
- Full-time
- Customer service
- Research
- Office
- Health insurance
- Dental insurance
Analyst II, IT Asset Management
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Microsoft Excel
- Mid-level
- AWS
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
SAP Business Analyst - Warehouse Management
Rise Baking Company, LLC —Tucker, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Infor Workbrain/WFM Funcitional Analyst - REMOTE
NTT Ltd —Atlanta, GA
- $78,948 - $164,476 a year
- 5 years
- Java
- Analysis skills
- Health savings account
- AD&D insurance
Business Systems Analyst
Koch —Atlanta, GA
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Health savings account
PowerPlan Analyst
Oglethorpe Power Corporation —Tucker, GA
- $99,360 - $136,620 a year
- Full-time
- Oracle
- Mid-level
- Office
Quick Apply
Lead IT Analyst - SAP S/4 HANA Order management
Honeywell —Atlanta, GA
- Full-time
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Health savings account
- Paid holidays
8d
ERP Analyst
Heritage Distribution —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Cerner RadNet Application Analyst
Northside Hospital Inc. —Atlanta, GA
- Full-time
- Nursing
- Bachelor of Science
- System design
Digital Technology Analyst I 4P/661
4P Consulting Inc. —Atlanta, GA
- Full-time
- Azure
- Inventory management
- Windows
Quick Apply
Senior Workday Analyst
Carter's —Atlanta, GA
- Full-time
- 3 years
- Bachelor's degree
- Children
POS Integration Analyst
CEDENT —Atlanta, GA
- Contract
- Mid-level
- Databases
- Organizational skills
Workbrain/WFM Payroll Analyst - REMOTE
NTT Ltd —Atlanta, GA
- $71,532 - $149,026 a year
- Mid-level
- 3 years
- Java
- Health savings account
- AD&D insurance
IT Systems Analyst III
Gwinnett County —Gwinnett County, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health savings account
4d
ERP Analyst
DEPLOY —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Senior System Analyst
Novisync —Atlanta, GA
- $32 an hour
- Research
- Office
- Windows

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Configuration Management Analyst jobs near Atlanta, GA

Analyst, Menu Management (POS)

Inspire Brands -
Atlanta, GA

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Job Details

Qualifications

Jira
Inventory management systems
Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Business intelligence report generation
Employee relationship building
Incident Escalation
Confluence
Digital project management boards
Presentation creation
Managing projects
Defect tracking tools
Cross-functional collaboration
POS systems
Escalation handling
Project stakeholder communication
Cross-functional communication
Data analysis software

Full Job Description

To serve as a member of the Buffalo Wild Wing’s Technology Menu Management Team with a specialization in Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions, promotions, discounts, coupons, and custom configurations while serving as a liaison between various internal teams, and digital vendors. Ensure the stability, integrity, and efficient operation of corporate and/or franchise restaurant delivery systems, which will ensure high levels of systems availability and customer satisfaction, while optimizing usage of hardware and software resources.

RESPONSIBILITIES

Administer approved menus & prices on all required computer applications including, but not limited to the NCR suite of products: Aloha, Aloha Menu, along with Altametrics, Multi-Brand Digital Platform(MBDP), and the Restaurant Admin Portal (RAP).
Partner with key departments outside of IT, such as Digital, Operations, and Marketing to define,
establish and implement best practices and procedures for Delivery, Online Ordering, Mobile Ordering, and Loyalty platforms (e.g., database management, integration analysis, and platform support).
Provide escalation support of all restaurants as relates to POS system, online ordering system, third-party delivery (3PD) integration, and any designated system that a need is developed for, using the designated support desk software.
Performs quality assurance (QA) processes to ensure superior system updates and changes are deployed into the production environment.
Liaison between the menu management team and ItsaCheckmate for all third-party delivery menu creations, updates, and pricing updates.
Act as Subject Matter Expert (SME) for POS Menu Configuration, Online Ordering menu configuration, as well as the ItsaCheckmate 3PD relationship.
Develop and provide documentation and training processes to enhance the skill level of other Technical Support IT/Service Desk Staff.
Communicate and collaborate with coworkers, management, franchisees, operators, and others in a courteous and professional manner. Use decision-making and negotiation skills. Team orientation and positive attitude.
Collaborate with all internal and external teams to gather the appropriate requirements in order to roll out technology programs.
Plans effectively and multitask. Utilize time management and organization skills to achieve aggressive deadlines; sets priorities and maintain organizational and filing systems. Responds promptly to others to ensure open and timely communication.
Other important duties and responsibilities as needed.

EDUCATION AND EXPERIENCE QUALIFICATIONS

4-Year degree or equivalent experience
Minimum 5 years combined point of sale use & administration experience required
Minimum 2 years of cross-functional project team SME Experience, including ownership of sub-projects and activities required
Inventory management expertise is required
Familiarity with the project life cycle required

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

2 years of cross-functional project team SME experience, including ownership of sub-projects and activities required
Must be a clear and concise communicator.
Must have the ability to clearly communicate to all levels of the organization in written, verbal & telephone forms of communication.
Must have good problem-solving skills in a fast-paced environment.
Ability to establish and maintain harmonious working relationships with others
Exceptional organization, communication skills, and keen attention to detail.
Ability to meet deadlines and make sound decisions based on data and stakeholder feedback.
Ability to work cross-functionally within an organization.
Intermediate-level skills using JIRA and Confluence
Intermediate level skills with Microsoft Office Outlook, PowerPoint & Word
Expert-level skills with Microsoft Office Excel
Reporting skills using enterprise BI tools (crystal reports, Microstrategy (BiziQ) or any other reporting tool), ideally some SQL experience
Analyze problems and escalate issues in a timely manner for quick resolution
Strong Presentation Skills
Team focused
Enthusiastic about managing projects and working with people

Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. We’re a brand on the rise, and we need great people as we write the next chapter of our story. If that’s you, pull up a barstool.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

Apply Now

Refine Your Search

Configuration Management Analyst jobs in Atlanta, GA

Analyst, Menu Management (POS)

HR Analyst

Senior Workday Configuration Analyst - HCM

Analyst II, IT Asset Management

Service Desk Analyst - Tier I

SAP Business Analyst - Warehouse Management

Service Desk Analyst II

Infor Workbrain/WFM Funcitional Analyst - REMOTE

Business Systems Analyst

PowerPlan Analyst

Lead IT Analyst - SAP S/4 HANA Order management

ERP Analyst

Cerner RadNet Application Analyst

Digital Technology Analyst I 4P/661

Senior Workday Analyst

POS Integration Analyst

Workbrain/WFM Payroll Analyst - REMOTE

IT Systems Analyst III

ERP Analyst

Senior System Analyst

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