Top 1365 Context Optional Jobs

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)
DOPE MARKETING —Saint Paul, MN
- $40,000 - $50,000 a year
- Weekends as needed
- CRM software
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
UCLA DEPARTMENT OF AFRICAN AMERICAN STUDIES OPEN POSITIONS: PART-TIME LECTURERS (NON-SENATE) 2026-2027
UCLA —Los Angeles, CA
- $70,977 - $87,294 a year
- Part-time
- Classroom
- Mid-level
- University
Adjunct Faculty (Part-time) for the History and Theory of Art
The Cooper Union for the Advancement of Science and Art —New York, NY
- From $109.16 an hour
- Part-time
- Mid-level
- University
- Doctor of Philosophy
HPM Department Non-Senate Faculty (NSF) Unit 18 Pre-six Lecturer for AY26-27
UCLA —Los Angeles, CA
- $5,914.75 - $9,215.08 a month
- Part-time
- Mid-level
- University
- Doctor of Philosophy
UCLA ASIAN AMERICAN STUDIES DEPARTMENT OPEN POSITIONS: PART-TIME LECTURERS (NON-SENATE) 2026-27
UCLA —Los Angeles, CA
- $70,977 - $87,294 a year
- Part-time
- Classroom
- Mid-level
- University
Visual and Performing Arts Education Part-Time Lecturer - Arts Ed 101
UCLA —Los Angeles, CA
- $70,977 - $199,722 a year
- Part-time
- Mid-level
- University
- Doctor of Philosophy
Co-Occurring Disorders Specialist
Catholic Charities Serving Central Washington —Wenatchee, WA
- $84,800 - $100,700 a year
- Full-time
- LMFT
- Mid-level
- Master's degree
- AD&D insurance
- Paid holidays
Part Time Middle School Math Teacher (Grades 6–8)
Old Orchard School —Campbell, CA
- $45 - $60 an hour
- Part-time
- School experience
- Classroom
- High school
Quick Apply
Senior Principal Systems Engineer
Modern Technology Solutions, Inc. —Bedford, MA
- Computer Science
- Engineering
- 11+ years
- Disability insurance
- Health insurance
System Administrator/Network Engineer- $60,000- $75,000/DOE Missoula, Montana
ELM Utility Services —Missoula, MT
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- 5 years
- HIPAA
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Senior Platform Engineer (AWS / DevOps) (Hybrid)
Aeroflow Health —Asheville, NC
- Computer Science
- 5 years
- System design
- Health savings account
- Paid holidays
Quick Apply
Hairdresser
Goldylost Hair —Doral, FL
- $40 - $45 an hour
- Part-time
- Spanish
- Cosmetology License
- Sanitation
- Free parking
- Flexible schedule
Quick Apply
9d
Software Engineer, Agentic Systems
InCommodities US —Austin, TX
- From $160,000 a year
- Full-time
- Hybrid work
- System design
- English
- Senior level
- Paid parental leave
- Health savings account
Lead Architect , AI Solutions Architecture - PI
Travelers —Hartford, CT
- $169,400 - $279,600 a year
- Azure
- Computer Science
- AWS
- Wellness program
- Paid holidays
Direct Support Professional
H.O.M.E —San Diego, CA
- $18 - $22 an hour
- Temporary
- Background check
- Experience working with individuals with developmental disabilities
- CPR Certification
- Health savings account
- Health insurance
Quick Apply
Engineer
City of Groveport —Groveport, OH
- $100,587.76 - $128,922.04 a year
- Full-time
- Background check
- Mid-level
- Office
- Free parking
- Paid training
Quick Apply
9d
Network Engineer
Y&L Consulting —San Antonio, TX
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
Quick Apply
Territory Manager
ACV Auctions —Shreveport, LA
- $42,000 - $65,000 a year
- Full-time
- Dealership
- 5 years
- English
- Paid jury duty
- AD&D insurance
Quick Apply
Full Stack TypeScript Engineer, AI Products (DataEdge)
Bain & Co. —Austin, TX
- $79,250 - $90,750 a year
- Full-time
- Azure
- Computer Science
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Full Stack TypeScript Engineer, AI Products (DataEdge)
Bain & Co. —Atlanta, GA
- $79,250 - $90,750 a year
- Full-time
- Azure
- Computer Science
- 3 years
- Wellness program
- Paid holidays
Quick Apply

I want to receive the latest job alert for Context Optional

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Context Optional jobs near

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

DOPE MARKETING -
Saint Paul, MN

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

CRM software
HubSpot

Full Job Description

TIER I SUPPORT SPECIALIST

About DOPE Marketing

DOPE Marketing is a direct mail automation platform serving thousands of home service businesses across the United States. We've grown from a startup to a $28M+ revenue company in just over six years by building technology that makes direct mail as easy as running a digital ad. Our platform combines data-driven targeting, automated campaign management, and a full-service print and mail operation, all accessible through software that our clients use every day.

The Tier I Support Specialist Role

The Tier I Support Specialist plays a critical role on our Customer Success Team, ensuring client accounts are running smoothly, resolving issues promptly, and creating a positive experience for every customer. In this role, you’ll be the first point of contact for client questions, troubleshooting, and process guidance while collaborating with the internal team to keep campaigns on track.

Our clients are home service business owners: HVAC, roofing, landscaping, plumbing. They're busy, they're direct, and they need fast answers. If you can handle a high volume of client interactions, multitask without dropping the ball, and turn frustrated clients into loyal ones, this role has real growth potential.

Core Duties / What You Will Own

Triage inbound issues accurately — act as the first point of contact for client inquiries via email, phone, and chat, ensuring prompt and professional responses
Resolve common/known issues independently using existing documentation and resources — Identify and troubleshoot technical issues, work with clients and internal teams to resolve them effectively
Provide guidance and support to clients in using our software, tools, and services
Escalate complex issues with enough context for leadership to act on quickly
Document customer interactions and resolutions in the CRM system to maintain timely, accurate and comprehensive records
Contribute to improving processes by identifying opportunities for enhanced service delivery
Maintain rigorous time management to resolve customer issues and drive platform adoption
Collaborate with internal teams to identify, escalate and resolve recurring client issues
Represent the brand well under pressure

What We Are Looking For

1+ years of experience in customer support, client success, or account management — this is a junior position perfect for recent college grads or experienced professionals looking for a new career as part of a fast paced start-up environment. (Internships and part-time work experience is applicable)
Familiarity with support platforms (Crisp, Intercom, Zendesk, or similar) and CRM systems (HubSpot experience is a strong plus)
Exposure to / experience with basic troubleshooting on web-based or cloud applications
Comfort with AI-powered support tools and a willingness to leverage automation
Exceptional written and verbal communication , you can de-escalate a frustrated client and make them feel heard
Analytical mindset , you use data to identify trends, not just gut feeling
Ability to work cross-functionally with sales, product, and operations teams
You take ownership. When a client has a problem, it becomes your problem until it's resolved
Strong inquisitive, communication and multitasking skills and the ability to self-direct work with a focus on action
Excellent time management and prioritization capabilities
Relevant industry experience in home service or local business, online retail, social commerce is a plus. The more familiar and confident you are already with communicating B2B, the better
Applicable certifications are a plus (Ex: HubSpot, Zendesk, etc)

You’re right for this role if you have:

A naturally inquisitive mindset coupled with strong problem-solving instincts that translated into the ability to reproduce issues and isolate root causes
Excellent communication (verbal and written) and de-escalation skills
Great organizational habits, prioritization capabilities and the ability to juggle multiple priorities
A bias for action and the ability to direct your own work

This Role Is Probably NOT For You If:

You see support as a dead-end role. (We see it as the heartbeat of the client experience!)
Lack of a sense of urgency — you let problems sit and build instead of flagging them immediately. We need proactive communication, not surprise escalations.
You get defensive when clients are upset. Our clients are direct and so are we
You're not comfortable with AI tools , we're building a modern, tech-enabled support function

Our Culture

We value direct communication, personal accountability, and critical thinking. We don't hire people who nod their heads and go through the motions. We hire people who see problems, say something, and then fix them. If you need someone to hold your hand every step of the way, this isn't the place for you. If you thrive when given real ownership and the trust to figure things out , you'll love it here. Our leadership team operates on EOS (Entrepreneurial Operating System), and one of the guiding principles of this system is that we expect every team member to own their number, hit their rocks, and communicate openly when something isn't working. We'd rather hear a hard truth on Monday than discover a hidden problem on Friday.

How to Apply: Submit your resume (Optional: Include a brief cover letter …)

JOB TYPE: Full-Time, Salaried

COMPENSATION: $40,000 - $50,000 / Annually

WORK LOCATION: In-Office / In-Person (Required) 3225 Neil Armstrong Blvd, Eagan, MN 55121

SCHEDULE:

Typically M-F, 9am to 5pm with ability to flex as needed for high-volume support demands
Possible weekends as needed

BENEFITS:

401(k) / 401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Paid time off

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Compensation Package:

Bonus opportunities
Performance bonus
Quarterly bonus

People with a criminal record are encouraged to apply

Ability to Commute:

Saint Paul, MN 55121 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Context Optional jobs

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

UCLA DEPARTMENT OF AFRICAN AMERICAN STUDIES OPEN POSITIONS: PART-TIME LECTURERS (NON-SENATE) 2026-2027

Adjunct Faculty (Part-time) for the History and Theory of Art

HPM Department Non-Senate Faculty (NSF) Unit 18 Pre-six Lecturer for AY26-27

UCLA ASIAN AMERICAN STUDIES DEPARTMENT OPEN POSITIONS: PART-TIME LECTURERS (NON-SENATE) 2026-27

Visual and Performing Arts Education Part-Time Lecturer - Arts Ed 101

Co-Occurring Disorders Specialist

Part Time Middle School Math Teacher (Grades 6–8)

Senior Principal Systems Engineer

System Administrator/Network Engineer- $60,000- $75,000/DOE Missoula, Montana

Senior Platform Engineer (AWS / DevOps) (Hybrid)

Hairdresser

Software Engineer, Agentic Systems

Lead Architect , AI Solutions Architecture - PI

Direct Support Professional

Engineer

Network Engineer

Territory Manager

Full Stack TypeScript Engineer, AI Products (DataEdge)

Full Stack TypeScript Engineer, AI Products (DataEdge)

I want to receive the latest job alert for Context Optional

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected