Top 141 Contract It Analyst Jobs in Raleigh, NC

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Network Analyst II
State of North Carolina - Health & Human Services —Wake County, NC
- $75,818 - $113,727 a year
- Full-time
- Computer science
- Computer Science
- High school
- Paid parental leave
- Health insurance
Cyber Threat Intelligence
SkyePoint Decisions —Raleigh, NC
- $100,000 - $120,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Community Development Specialist I
State of North Carolina - Health & Human Services —Wake County, NC
- $47,703 - $83,479 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health insurance
Senior Analyst
State of North Carolina - Insurance —Wake County, NC
- Online Application
- Hybrid work
- Mid-level
- Office
- Math
- Paid holidays
- Health insurance
Operations Technician, Tech Support
State of North Carolina - Health & Human Services —Wake County, NC
- $56,772 - $85,159 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Paid parental leave
- Health insurance
Benefits Analyst
Butterball LLC —Garner, NC
- Research
- Mid-level
- Microsoft Office
UKG Analyst
Butterball LLC —Garner, NC
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter
Military Service - U.S. Air National Guard Recruiting —North Carolina
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
- Health insurance
Healthcare Solutions Analyst (EHR/EMR Experience Required)
PAI3 —Cary, NC
- $42,000 - $72,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
IT HR Systems Analyst
InfoQuest Consulting Group Inc. —Durham, NC
- Email
- Mid-level
- Office
- 3 years
Public Utilities Regulatory Analyst II
State of North Carolina - Commerce —Wake County, NC
- $70,478 - $110,123 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
AI Impact Analyst
Red Hat, Inc. —Raleigh, NC
- $86,770 - $138,850 a year
- Full-time
- Salesforce
- Software development experience
- Senior level
- Paid parental leave
- Health savings account
11d
Operating Systems Software Programmer I
State of North Carolina - Health & Human Services —Wake County, NC
- $81,504 - $122,256 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Health insurance
Senior Tolls Business Analyst
AtkinsRéalis —Raleigh, NC
- $90,000 - $115,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Budget Analyst II
State of North Carolina - Health & Human Services —Wake County, NC
- $57,983 - $101,470 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health insurance
QC Analyst II
KBI Biopharma —Durham, NC
- Full-time
- Mid-level
- Master's degree
- Analysis skills
Public Regulatory Analyst I
State of North Carolina - Commerce —Wake County, NC
- $63,927 - $87,899 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Technical Customer Success Analyst- US Based (Hybrid)
サイネオス・ヘルス —Morrisville, NC
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Business Analyst, US Payroll (Remote)
RTX Corporate —Raleigh, NC
- $107,500 - $204,500 a year
- Full-time
- Remote
- 5 years
- Finance
- Bachelor's degree
- Paid holidays
- Disability insurance
1d

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Contract It Analyst jobs near Raleigh, NC

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC -
Raleigh, NC

Quick Apply

Job Details

Contract
$35 - $45 an hour

Qualifications

Incident management software
IT experience within healthcare
Customer support ticket management
Ticketing system technical support

Full Job Description

Position Title: Epic EHR Helpdesk Analyst
Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
Interview: Webcam Interview Only
Position Type: Contract

Overview:

Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Required Skills

Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
Proficient with ServiceNow or other enterprise ticketing systems.
In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).

Quick Apply

Refine Your Search

Contract It Analyst jobs in Raleigh, NC

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Network Analyst II

Cyber Threat Intelligence

Community Development Specialist I

Senior Analyst

Operations Technician, Tech Support

Benefits Analyst

UKG Analyst

Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter

Healthcare Solutions Analyst (EHR/EMR Experience Required)

IT HR Systems Analyst

Public Utilities Regulatory Analyst II

AI Impact Analyst

Operating Systems Software Programmer I

Senior Tolls Business Analyst

Budget Analyst II

QC Analyst II

Public Regulatory Analyst I

Technical Customer Success Analyst- US Based (Hybrid)

Business Analyst, US Payroll (Remote)

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