Top 13346 Customer Concierge Jobs

Luxury Travel Concierge
Bilt Rewards —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Health insurance
- Flexible spending account
Customer Success Specialist
Linden Lab —Atlanta, GA
- $19.47 - $26.44 an hour
- Weekends as needed
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
Quick Apply
Concierge (NYC)
Royale Company —Manhattan, NY
- $17 - $20 an hour
- Full-time
- Residential
- Apartments
- Organizational skills
- Paid training
- Opportunities for advancement
Quick Apply
Concierge (Remote) at VillaSport
Syufy Enterprises —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Concierge Sales Agent - Princeville, Kauai
Travel + Leisure Co. —Princeville, HI
- $70,000 - $100,000 a year
- Email
- Background check
- Writing skills
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Marketing Concierge
Hilton Grand Vacations —Honolulu, HI
- $17 an hour
- Weekends as needed
- Sales
- Customer service
- Computer literacy
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Traveling Automotive Technician
Vintage Broncos, LLC —Buford, GA
- $70,000 - $90,000 a year
- Weekends as needed
- ASE Certification
- Background check
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Concierge
Newbury Court —Concord, MA
- $20 an hour
- Full-time
- Customer service
- Computer literacy
- Adults
- 401(k)
- Tuition reimbursement
Quick Apply
Maryville Registered Nurse - Medical/Surgical
Mosaic Life Care —Maryville, MO
- Full-time
- Nursing
- RN License
- Hospital
- Free parking
Concierge
Five Seasons Cannabis Company —White River Junction, VT
- $16 - $20 an hour
- 8 hour shift
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Graduate Practical Nurse (LPN) Inpatient
Mosaic Life Care —Saint Joseph, MO
- Full-time
- Nursing
- Customer service
- Inpatient
- Free parking
CNC Cutter Grinder - 2nd Shift - Carol Stream, IL
BLACKHAWK INDUSTRIAL OPERATING CO —Carol Stream, IL
- $20 - $23 an hour
- Weekends as needed
- Pass drug screening
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Travel Operations & Client Concierge
Arrivia, Inc. —Tucson, AZ
- $37,500 a year
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
In House Marketing Concierge
Hilton Grand Vacations —Honolulu, HI
- $17 an hour
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
Lobby Concierge
Aqualani Concierge —Lahaina, HI
- From $22 an hour
- Weekends as needed
- Background check
- Hospitality
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Travel Concierge
Arrivia, Inc. —Tucson, AZ
- $37,500 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
6d
Concierge
Palladion Services —Boston, MA
- $21 - $23 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Luxury Hotel Concierge
Hotel Jackson —Jackson, WY
- $22 - $25 an hour
- Full-time
- Mid-level
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
15h
Guest Service Representative I - Hospitality
Highway West Vacations —Freedom, NH
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Math
Quick Apply
Experienced BMW Technician
BMW of Lenox —Lenox, MA
- $25 - $40 an hour
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply

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Luxury Travel Concierge

Bilt Rewards -
Remote

Apply Now

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Health insurance
Unlimited paid time off
Flexible spending account
401(k) matching

Qualifications

Customer records maintenance
Email customer support
Global distribution systems (GDS)
Intercom
Incident Escalation
Online booking platforms
Salesforce Cloud
Collaboration with product development teams
Concierge services
Zendesk
Responding to passenger inquiries
CRM system proficiency
Escalation handling
Travel scheduling
Communication skills
Email support
Entry level
Cross-functional communication
Customer data entry

Full Job Description

Remote

Customer Experience

In office

Full-time

What is Bilt?

Bilt is the membership for where you live.

What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.

Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.

We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.

This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.

What’s the role?

We're looking for a motivated and detail-oriented Personal and Corporate Travel Advisor to join the Bilt Travel Pod. In this role, you'll be the frontline point of contact for Bilt members navigating travel-related questions, bookings, and issues. You'll help ensure every member interaction reflects the quality and care that define the Bilt experience.

In this role, you will…

Respond to inbound member inquiries across channels (email, chat) related to travel bookings, rewards redemption, itinerary changes, and general travel questions
Troubleshoot and resolve travel-related issues, including booking errors, cancellations, delays, and points discrepancies
Guide members through the process of using Bilt points for flights, hotels, and other travel redemptions
Escalate complex or sensitive cases to senior team members or partner contacts when appropriate
Maintain accurate records of member interactions and resolutions in internal systems
Collaborate with cross-functional teams (Loyalty, Product, Partner Operations) to relay member feedback and flag recurring issues
Stay current on Bilt travel partners, promotions, policies, and platform updates to provide informed support

In terms of qualifications, we’re seeking:

Experience in customer service, hospitality, travel, or a related field
Experience working in a GDS
A genuine interest in travel and helping people
Strong written and verbal communication skills with a friendly, professional tone
Comfort working in a fast-paced environment and managing multiple inquiries simultaneously
A problem-solving mindset with the ability to think on your feet
Familiarity with travel booking platforms or loyalty/rewards programs is a plus
Proficiency with support tools (e.g., Zendesk, Salesforce, Intercom) is a plus

Benefits:

Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.

At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.

We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.

Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.

The salary range for a Travel Concierge is $65,000-$80,000 and will be eligible for equity and an annual performance-based bonus.

Req ID: R283

Apply Now

Refine Your Search

Customer Concierge jobs

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