Top 31424 Customer Engineer Hardware Jobs

Systems Engineer 1 - Service Desk
Anatomy IT, LLC —Remote
- On call
- Remote
- Mid-level
- Windows
- AWS
- Disability insurance
- Health insurance
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Muni-Link - Sales Specialist
Muni-Link —Altoona, PA
- Mid-level
- Business development experience
- Bachelor's degree
Sr. RF Design Engineer
Daico Industries, Inc. —Carson, CA
- $100,000 - $135,200 a year
- Full-time
- 7 years
- CAD
- Military
- Health insurance
- Dental insurance
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5d
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Principal Engineer, Power Design
Celestica —Austin, TX
- 11+ years
- Research
- Office
Embedded Software Engineer III
SiOnyx, LLC —Goleta, CA
- $125,000 - $145,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Health insurance
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13d
Staff Engineer, PCB Layout
Celestica —Austin, TX
- Office
- Travel
- Mentoring
Test Engineer II/III
Crane Aerospace & Electronics —Burbank, CA
- $95,700 - $138,584 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Paid holidays
- Disability insurance
Product Engineer
KOLBE & KOLBE MILLWORK —Wausau, WI
- $78,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health savings account
- Health insurance
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Systems Analyst I, II, or Systems Engineer
ANB Bank —Cheyenne, WY
- $19.25 - $42.50 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Profit sharing
- Health savings account
Test Engineer
Schweitzer Engineering Laboratories, Inc. —Pullman, WA
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
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Test Engineer
Schweitzer Engineering Laboratories, Inc. —Lewiston, ID
- $84,200 - $170,400 a year
- Full-time
- Bachelor of Science
- Mid-level
- Residential
- Tuition reimbursement
- Employee stock ownership plan
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Field Service Engineer
Bauer, Inc. —Bristol, CT
- Full-time
- Background check
- Schematics
- Mid-level
- Health savings account
- Health insurance
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Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Electromechanical Field Service Technician III
Giesecke+Devrient —Detroit, MI
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Sr Electrical Engineer, Last Mile Delivery & Technology, Last Mile Delivery & Technology
Amazon.com Services LLC —Bellevue, WA
- $137,300 - $185,700 a year
- Full-time
- 7 years
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Health insurance
14d
System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
- From $65,000 a year
- 8 hour shift
- Background check
- Azure
- Customer service
- Health savings account
- Health insurance
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Sr. Electrical Engineer
SCRAM Systems —Denver, CO
- $130,000 - $170,000 a year
- Full-time
- Bachelor of Science
- Salesforce
- Senior level
- Health savings account
- Disability insurance
Quick Apply

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Systems Engineer 1 - Service Desk

Anatomy IT, LLC -
Remote

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

SaaS platforms
SaaS

Full Job Description

The Systems Engineer 1 – Service Desk (SE1) is responsible for the delivery of high-quality IT technical professional services to our clientele. These services may include consulting, remote troubleshooting, and support for clients with various technologies, installation and integration, and troubleshooting of systems services. The SE1 must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position.

RESPONSIBILITIES

Customer Satisfaction through the delivery of world class Support Services
Optimizing productivity while assigned to customer tickets or projects
Ability to prioritize work through ticket and project status
Problem-solving and resolution of systems issues and escalating where appropriate
Ticket Quality Control and Ticket Management
Customer Service, including phone, video, and email communication
Occasional on-site to nearby customers (less than 5%)
Occasional on-call responsibility/rotation
Participation in process improvement initiatives
Documentation skills for customer environments

EDUCATION & EXPERTISE

1-3 years’ experience as a Systems Engineer
Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems
Proven track record and experience with Microsoft, Mac, and Virtual services
Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching
Working technical knowledge of current network hardware, protocols, and internet standards
Strong background with ticketing systems and tracking work
1+ years in a customer facing role, MSP preferred
2+ years working with SaaS products
Microsoft Certifications preferred
Bonus point for Intune, ConnectWise, RRM tool experience
Virtualization technology certified a plus (Azure, VM Ware and AWS)
Experience with MSP tools like ITGlue are a bonus

CORE COMPETENCIES

Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues
Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools
Ability to communicate effectively and professionally with all customer contacts
Ability to provide clear written communication for ticket/project updates
Clear written communication to maintain organization and control over all information related to customer tickets and assignments
Excellent verbal skills for customer interaction
Excellent documentation skills
Dedicated to always providing exceptional customer service
Proficiency in all aspects of the core technical requirements
Strong team collaboration skills

THE COMPANY

Anatomy IT is a managed IT services and cybersecurity provider purpose-built for healthcare organizations. We support regulated healthcare environments across multiple care settings, helping clients reduce risk, maintain compliance, modernize infrastructure, and deliver reliable, secure technology that supports patient care and clinical operations. Our clients choose partners they trust.

WHY ANATOMY IT?

Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We deliver exceptional results by caring deeply for people and community, speaking up with honesty, fueling our mission with passion and grit, and taking full ownership with integrity and accountability.

BENEFITS

We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all the responsibilities and skills required of team members.

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Refine Your Search

Customer Engineer Hardware jobs

Systems Engineer 1 - Service Desk

Muni-Link - Sales Specialist

Sr. RF Design Engineer

Systems Engineer - MBSE Specialist

Customer Technical Support Advisor - Hanover Park, Bilingual Spanish

Principal Engineer, Power Design

Embedded Software Engineer III

Staff Engineer, PCB Layout

Test Engineer II/III

Product Engineer

Systems Analyst I, II, or Systems Engineer

Test Engineer

Test Engineer

Field Service Engineer

Field Service Support Specialist

IT Support Engineer (MSP EXPERIENCE REQUIRED)

Electromechanical Field Service Technician III

Sr Electrical Engineer, Last Mile Delivery & Technology, Last Mile Delivery & Technology

System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net

Sr. Electrical Engineer

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