Top 23134 Customer Experience Analyst Jobs

Senior Data Analyst - Banking & Customer Analytics
Brooksource —Chicago, IL
- $50 - $53 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- SQL
- Paid holidays
- Health insurance
Quick Apply
Informatica (SQL, Oracle, Unix) Analyst
Sonsoft Inc —St. Louis, MO
- Full-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
HRIS Analyst
Robert Half —Cleveland, OH
- $57 - $66 an hour
- Temporary
- Mid-level
- 3 years
- SQL
- Disability insurance
- Dental insurance
Quick Apply
Informatica Analyst
Sonsoft Inc —Fort Worth, TX
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Data Analyst
Celigo —Remote
- $75,000 - $115,000 a year
- Remote
- Computer Science
- Mid-level
- SQL
- Parental leave
Quick Apply
Customer Experience Data Analyst
Mirion —Remote
- Full-time
- Remote
- 5 years
- SQL
- Analysis skills
Quick Apply
Customer Success Operations Analyst
OpenSesame —Remote
- $110,000 - $120,000 a year
- Remote
- Mid-level
- Leadership
- Health insurance
- Dental insurance
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Business Analyst
Tvarana Software Solutions Pvt Ltd —Frisco, TX
- Mid-level
- 3 years
- Analysis skills
- Work from home
Quick Apply
Customer Ops Analyst
Handshake AI —Remote
- $85 an hour
- Part-time
- Remote
- Oracle
- Research
- Mid-level
Business Analyst - Junior
Mindsgroup Infotech LLC —New York, NY
- $30 - $50 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Relocation assistance
Quick Apply
Global Insights and Customer Experience Analyst
VSP Global —Remote
- $105,000 - $165,375 a year
- Full-time
- 8 years
- Bachelor's degree
- Fair chance
Banking Analyst - Chargeback & Payments Operations
Transact Campus —Remote
- $65,000 - $105,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Experience Analyst/Operations Specialist
Geneca —Remote
- $40,000 - $70,000 a year
- Weekends as needed
- Remote
- Bachelor's degree
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Analyst
Philips —Nashville, TN
- $98,000 - $156,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Business Analyst - Remote
K2 Insurance Services, LLC —Harrisburg, PA
- $100,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
REMOTE Data Analyst - POWER BI+MONGO+ DAX EXPERIENCE
Catasys Health —Santa Monica, CA
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
Functional Analyst I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $47,448 - $94,237 a year
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
Operations Analyst
Quest Global —Longmont, CO
- $65,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Finance
- Disability insurance
- Health insurance
Quick Apply
Customer Analytics and Experience Analyst (174331)
Colgate-Palmolive —Piscataway, NJ
- $70,000 - $107,500 a year
- Hybrid work
- Bachelor's degree
- Travel
- Organizational skills
- Profit sharing
- Paid parental leave
Senior Order to Cash Analyst
Harvey —Remote
- $87,400 - $131,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
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Senior Data Analyst - Banking & Customer Analytics

Brooksource -
Chicago, IL

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Job Details

Contract
$50 - $53 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Performance dashboard reports
Data integrity assurance
VLOOKUP function
Data modeling
Data visualization software proficiency
Data validation techniques
Dashboard creation
Business intelligence report generation
Dashboard creation support
SQL
Analysis skills
Business intelligence tools
Presentation skills
Data quality monitoring
Query management
Research findings presentation
Python

Full Job Description

Senior Data Analyst – Customer & Banking Analytics

Location: Chicago, IL (Hybrid)
Duration: 6-Month Contract-to-Hire
Compensation: $50-$53/hr W2

Position Overview

Our client is seeking two Senior Data Analysts to join a rapidly growing Customer Insights & Executive Reporting team within a large banking organization. This team supports Commercial Banking, Wealth Management, and Personal & Business Banking by delivering analytics that help leaders better understand customer growth, acquisition, engagement, and attrition.

This is not a reporting-only role. The ideal candidate will be comfortable taking a business question, determining what data is needed, analyzing large datasets, and translating findings into actionable recommendations for senior leaders.

If you enjoy connecting business strategy to data and influencing decision-making through analytics, this is an excellent opportunity to join a highly visible and expanding team.

What You'll Be Doing

Write advanced SQL queries to pull, analyze, and validate data from multiple enterprise data sources
Analyze customer acquisition, retention, engagement, and growth trends across banking portfolios
Build dashboards and reporting solutions using Power BI and other visualization tools
Partner directly with business stakeholders to understand analytical needs and business objectives
Translate business questions into meaningful data-driven insights
Present findings and recommendations to senior managers and directors
Support executive reporting and ad hoc analytical requests
Validate and QA data to ensure accuracy and consistency
Identify trends, opportunities, and risks within large and complex datasets

Required Qualifications

4+ years of experience in Data Analytics, Business Analytics, Customer Analytics, or a related field
Banking or Financial Services experience
Advanced SQL skills, including:
Complex joins
Subqueries
Data validation and QA
Working with large datasets
Many-to-many relationships
Experience building dashboards and visualizations using Power BI, Tableau, or similar tools
Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and data analysis functions
Experience presenting analytical findings to business stakeholders
Strong analytical thinking and problem-solving skills
Ability to work independently and manage competing priorities

Preferred Qualifications

Commercial Banking, Wealth Management, Consumer Banking, or Customer Analytics experience
Experience analyzing customer growth, acquisition, engagement, retention, or attrition
Familiarity with Power BI data modeling and DAX
Exposure to Python for analytics or automation
Experience working with datasets containing millions of records

What Makes Someone Successful

Understands the business context behind the data
Can take a vague business request and determine the appropriate analysis
Communicates effectively with both technical and non-technical audiences
Avoids analysis paralysis and focuses on delivering actionable insights
Thinks critically and makes recommendations, not just reports findings
Operates with limited direction and takes ownership of deliverables

Why Join Us?

401(k) Matching Plan
Medical, Dental, & Vision Plans
Relationship Driven Process to Find Your Best Fit
6 Paid Holidays
Regular Meetings to Ensure Quality in Your Engagement

How to Apply

If you're interested in learning more about this opportunity, please apply directly or connect with a Brooksource recruiter to discuss the role in more detail.

About Us

At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program.

We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions.

With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.

Pay Transparency

The pay range for this position varies based on experience, skills, education, and other factors relevant to the role. Compensation decisions are made on a case-by-case basis and may vary based on individual qualifications and business needs. Brooksource offers a comprehensive benefits package including medical, dental, vision, 401(k), paid holidays, and other applicable benefits.

EEO Statement

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Pay: $50.00 - $53.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Chicago, IL

Quick Apply

Refine Your Search

Customer Experience Analyst jobs

Senior Data Analyst - Banking & Customer Analytics

Informatica (SQL, Oracle, Unix) Analyst

HRIS Analyst

Informatica Analyst

Data Analyst

Customer Experience Data Analyst

Customer Success Operations Analyst

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Customer Ops Analyst

Business Analyst - Junior

Global Insights and Customer Experience Analyst

Banking Analyst - Chargeback & Payments Operations

Experience Analyst/Operations Specialist

Customer Experience Analyst

Business Analyst - Remote

REMOTE Data Analyst - POWER BI+MONGO+ DAX EXPERIENCE

Functional Analyst I (Remote)

Operations Analyst

Customer Analytics and Experience Analyst (174331)

Senior Order to Cash Analyst

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