Top 365356 Customer Manager Jobs

IT Customer Relationship Manager
Software Technology Inc —Richmond, VA
- 6 years
- Writing skills
- Mid-level
Quick Apply
Concierge Relationship Manager
Prosperity Life Group, LLC. —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- High school diploma or GED
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Customer Support Quality Manager
Purple Rain —Myrtle Point, OR
- Weekends as needed
- Mid-level
- 3 years
- Communication skills
Quick Apply
Customer Support Manager - Americas
Tomra —Portland, OR
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Annapolis, MD
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Pre-Analytical & Client Services Manager
Medipath, LLC —Coral Gables, FL
- From $90,000 a year
- Weekends as needed
- Background check
- Word processing
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Junior Business Manager & Executive Liaison (Retail Food & Beverage)
Hermann Wurst Haus —Hermann, MO
- $18.00 - $22.50 an hour
- Full-time
- Inventory management
- Mid-level
- 3 years
- Employee discount
Quick Apply
Accounts Receivable Manager
Delta360 —Natchez, MS
- From $100,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
Quick Apply
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
General Manager
Gold Ranch Casino & RV Resort —Verdi, NV
- Full-time
- Customer service
- 5 years
- Bachelor's degree
Quick Apply
Manager of Labor Management
Phoebe Putney Health System, Inc. —Albany, GA
- Full-time
- Hospital
- 5 years
- Master's degree
Senior Account Manager (Customer Support)- Jasper, IN
Kimball International —Jasper, IN
- Office
- Analysis skills
- Conflict management
Bi-Lingual Customer Service Trainer/Floater Manager
Prime Time Nutrition —Chico, CA
- From $23 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Paint & Chemical Manufacturing Production Manager
Z Technologies —Redford, MI
- $60,000 - $80,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
Assistant Manager
Kwik Trip —Calmar, IA
- From $49,000 a year
- Full-time
- Merchandising
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Account Manager II
Paylocity —Meridian, ID
- $23 - $26 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
8d
Paint Store Manager
Confidential —Bourbonnais, IL
- $52,516.14 - $63,245.25 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Paid time off
Quick Apply
Banking Loan Operations Manager (5yrs banking exp required)
Ozark Bank —Ozark, MO
- $41,000 - $60,000 a year
- Full-time
- Management
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d

I want to receive the latest job alert for Customer Manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Customer Relationship Manager

Software Technology Inc -
Richmond, VA

Quick Apply

Job Details

Qualifications

Employee relationship building

Full Job Description

Job Title: IT Customer Relationship Manager

Location: Richmond, VA/Hybrid

Duration: 12+ months
**local candidates required due to onsite requirement
**first round of interviews via Teams. Second round of interviews ONSITE. Please only submit candidates who can interview onsite, NO exceptions
**This position requires onsite 2 days a week with 3 remote

Contractor will be responsible for purchasing parking through VDOT's Parking Management Office or procuring their own parking

**Contract to be extended beyond 6/30/24, likely by 6-12+ months

Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency. The position will also manage escalations for work within the service, product and project delivery pipelines.

Position specific responsibilities and duties will include, but not limited to:

Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
Responsible for building and maintaining relationships with assigned business partners.
Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
Managing escalations related to technology procurements, projects and service delivery requests.
Identifying, championing, and communicating customer needs.
Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
Support continued compliance with VDOT and VITA policies, standards, and guidelines.

Desired Skills to Partner with Districts:

Bachelor's degree or six (6) years or more of related experience. (6yrs)
Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
Strong communication skills in writing, speaking, and presenting with leadership of all levels. (10yrs)
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
Ability to connect strategy to execution, Strategic thinker. (10yrs)
Experience in Product Line planning, development, and management. (10yrs)
Understanding of VDOT's Organization Structure to include Districts and Central Office.

Quick Apply

Refine Your Search

Customer Manager jobs

IT Customer Relationship Manager

Concierge Relationship Manager

Customer Support Quality Manager

Customer Support Manager - Americas

Customer Success Manager

Pre-Analytical & Client Services Manager

Customer Solutions Manager - Maintenance

Junior Business Manager & Executive Liaison (Retail Food & Beverage)

Accounts Receivable Manager

Area Service Manager

Benefit Success Manager

General Manager

Manager of Labor Management

Senior Account Manager (Customer Support)- Jasper, IN

Bi-Lingual Customer Service Trainer/Floater Manager

Paint & Chemical Manufacturing Production Manager

Assistant Manager

Account Manager II

Paint Store Manager

Banking Loan Operations Manager (5yrs banking exp required)

I want to receive the latest job alert for Customer Manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected