Top 2319 Customer On Boarding Technical Jobs

Customer Success Manager
Azul Systems —Remote
- $115,500 - $180,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Paid holidays
- Health insurance
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- Full-time
- Azure
- Windows
- Databases
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Technical Specification Writer
Parsons —Alexandria, VA
- $103,500 - $181,100 a year
- OSHA
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Onboarding Specialist
Bolt —New York, NY
- $100,000 - $102,000 a year
- Full-time
- 5 years
- Senior level
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Operations Specialist
Payabli —Remote
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- Mid-level
- 3 years
- Finance
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AOG Customer Resolution Specialist (Contract)
Satair USA, Inc. —Herndon, VA
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Human Resource Analyst
CANSofttech —Remote
- Email
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IT Help Desk Specialist
FM Industries —Fremont, CA
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- Microsoft Outlook
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Remote Launch Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
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- English
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7d
Cash Management Manager
SOAR Partners LLC —Tulsa, OK
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- Full-time
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Installation Project Manager
Xirgo Technologies —Rolling Meadows, IL
- $85,000 - $95,000 a year
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- Computer science
- Computer Science
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Supervisor
Worldwide Flight Services —East Elmhurst, NY
- $24 - $42 an hour
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Registrar and Academic & Financial Operations Manager
Order of Saint Benedict/Saint John's Abbey —Collegeville, MN
- $50,000 - $55,000 a year
- Online Application
- Background check
- Mid-level
- 3 years
- Health savings account
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Electrical/Mechanical Technician
Oxford Airport Technical Services —Flushing, NY
- $24 - $42 an hour
- Weekends as needed
- Background check
- 18 years or older
- Mechanic experience
- 401(k)
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Site Supervisor - LDAR
Alliance Technical Group —Midland, TX
- From $28 an hour
- Microsoft Excel
- Microsoft Outlook
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- Travel reimbursement
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Retail Store Manager
DUER —San Francisco, CA
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- 8 hour shift
- Sales
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- 5 years
- Health insurance
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Executive Assistant
University of Saint Mary of the Lake —Mundelein, IL
- $55,000 - $75,000 a year
- Full-time
- Spanish
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University Gear Shop Store Manager
University Gear Shop —Boston, MA
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- 5 years
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8d
Vice President of Human Resources
Jackson College —Jackson, MI
- $160,000 - $180,000 a year
- Full-time
- Writing skills
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- Master's degree
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7d
Information Technology Technician
Huyett —Minneapolis, KS
- $21 - $27 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
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- Paid holidays

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Customer Success Manager

Azul Systems -
Remote

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Job Details

Full-time
$115,500 - $180,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Referral program

Qualifications

Customer communication

Full Job Description

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our customers have the best possible experience from onboarding throughout their lifetime with Azul. This role will primarily focus on accounts in the Central and Western US.

What You'll Do (aka Responsibilities)

Customer Success:

Own the post sales customer relationship. Execute an On Boarding session with all new Azul customers providing them with a “welcome packet” that includes contact information, useful links to training materials and other various resources. Set the proper expectations for the customer journey to include migration, health checks, business reviews, and renewals. Schedule the first business review during the on boarding session.
Lead (Plan, Prep, coordinate, and execute) in conjunction with the Account Executive, Sales Engineer, and Renewal Sales Specialist (RSS) a series of communications and “check in” meetings throughout the lifecycle of the customer including:

- Welcome meeting in conjunction with the Sales AE and Pre-Sales Engineers to understand desired outcomes.
- Regular cadence of check in meetings
- Conduct formal Azul Business Reviews
  - Follow the Business Review format: Know the Customer, Planning (Patches, Sec Briefings) and Education (Features, Roadmap, tips and tricks)
- Follow up reviews of migration plans and progress
- Provide Product feature updates
Act as a liaison for customer requests, questions, and escalations to ensure issues are received and addressed by the appropriate organizations within Azul in a timely manner.
Monitor and gather key customer information related to customer support interactions, cases, and downloads to establish an ongoing “risk profile” of key customers and record health score in SFDC.
Maintain internal data systems (SFDC, Clari, with all customer intelligence gathered through research and interaction.
Drive attendance of key customers to individual or group Security reviews with CTO or other Azul sponsored meetings.
Work with RSS and Account Executives to identify renewals risk, mitigate customer churn risk, and identify and facilitate expansion opportunities.

What You'll Bring (Experience, Education, Skills)

7+ years' experience in either Customer Success, Customer Support, or Sales Engineer role
BS or MS in computer science related degree
Demonstrated experience in technical role, preferably in software or complimentary industry
Demonstrated experience working directly with, engaging in-person, virtually, and by email with prospects and customers.
Project management experience a plus
Strong understanding of Java/JVM, performance tuning, and application deployment models (on-premises, cloud, containerized), preferred
Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics.
Excellent Presentation skills as well as verbal and written communication skills

$165,000 - $180,000 a year

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $115,500-$126,000 and this job is also eligible for commission/variable pay. Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.

What we Offer

Comprehensive compensation and healthcare packages

Referral Program

Work-life balance, remote-first, paid time off, company shutdown, holidays

Work with top experts worldwide whom contribute to the Java ecosystem

Our Culture & Values

Maniacal Customer Focus

Innovation & Excellence

Initiative & Courage

Impact & Influence

Integrity & Transparency

Diversity, Inclusion & Teamwork

Azul participates in E-Verify.

As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Employment at Azul is contingent upon the completion of reference and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

Customer On Boarding Technical jobs

Customer Success Manager

Lead Customer Enablement Engineer

Technical Specification Writer

Onboarding Specialist

Operations Specialist

AOG Customer Resolution Specialist (Contract)

Human Resource Analyst

IT Help Desk Specialist

Remote Launch Engagement Specialist

Cash Management Manager

Installation Project Manager

Supervisor

Registrar and Academic & Financial Operations Manager

Electrical/Mechanical Technician

Site Supervisor - LDAR

Retail Store Manager

Executive Assistant

University Gear Shop Store Manager

Vice President of Human Resources

Information Technology Technician

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