Top 548500 Customer Program Manager Jobs

Program Manager
Savvee Inc. —Remote
- Full-time
- Remote
- Customer service
- 5 years
- Bachelor's degree
- Commuter assistance
- Disability insurance
Program Manager
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Shermco Industries, Inc. —Irving, TX
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8d
Manager - Facilities and Test Management JSC
Amentum —Houston, TX
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Senior Program Manager
Autonodyne LLC —Boston, MA
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Program Manager

Savvee Inc. -
Remote

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Job Details

Full-time

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance

Qualifications

Customer service
AI tools proficiency
Bachelor's degree

Full Job Description

Savvee Inc. is seeking a dynamic Program Manager to support our federal client remotely. The ideal candidate is a confident leader and primary point of contact for leadership, driving intake, workflow processes, compliance, and high-visibility policy initiatives while delivering clear performance insights. This role requires exceptional communication and leadership skills to guide teams, manage priorities, lead stakeholder meetings, and ensure materials meet quality and approved standards.

ESSENTIAL FUNCTIONS

Serving as strategic lead and main contact for leadership.
Driving project management for highvisibility policy rollouts, events, and story placement.
Overseeing established intake and workflow processes.
Managing competing priorities and response requirements.
Ensuring timely and highquality delivery of communications support.
Overseeing quality control and final review processes.
Leading weekly operations meetings, monthly performance reviews, and quarterly assessments.
Tracking workload, trends, risks, and surge events.
Coordinating staffing, surge response, and resource leveling.
Delivering performance reports, dashboards, and analytics.
Supporting the team’s professional development.
Proactively identifying the team’s needs and participating in highlevel meetings with principals.
Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
Demonstrating a commitment to quality and customer support.

REQUIRED EDUCATION AND TRAINING

Bachelor’s degree

MINIMUM EXPERIENCE AND SKILLS REQUIRED

Five or more years of experience
Strong communication skills, both written and verbal, with confidence and experience to ensure materials meet quality and approval standards.
Must have the ability to obtain the client’s Public Trust clearance
Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AIassisted tools
Excellent written and verbal communication skills
A highly motivated selfstarter
Must be motivated and have excellent customer service skills

DESIRED BUT NOT REQUIRED QUALIFICATIONS

Ten or more years of experience
PMP certification

EOE Statement: Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law.

EEOC- Eligibility to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About Savvee Inc.

Savvee Inc. is where integrity meets innovation. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we hire professionals known for reliability, expertise, and exceptional service to support federal clients in IT, HR, and administrative solutions. We value each employee’s contribution and reward excellence with competitive pay, spot bonuses, and robust benefits: • Health, Dental, Vision • Company-paid Life & Disability • 401K with 100% vesting from first paycheck • Paid leave, EAP, commuter benefits • Training assistance & charitable opportunities Savvee is an equal opportunity employer committed to diversity and compliance with federal hiring laws.

Apply Now

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Customer Program Manager jobs

Program Manager

Program Manager

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ESSENTIAL FUNCTIONS

REQUIRED EDUCATION AND TRAINING

MINIMUM EXPERIENCE AND SKILLS REQUIRED

DESIRED BUT NOT REQUIRED QUALIFICATIONS

About Savvee Inc.

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