Top 1531 Customer Service/Collections Jobs

Medical Billing Office Specialist
Pathology Group of Louisiana —Baton Rouge, LA
- Full-time
- Microsoft Outlook
- 5 years
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Revenue Cycle Manager
Confidential —York County, PA
- $67,558.40 - $79,043.32 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Patient Access Specialist - PRN
Ensemble Health Partners —Lewiston, ME
- $18.00 - $19.15 an hour
- PRN
- Background check
- Hospital
- Customer service
- Paid training
- Health savings account
Quick Apply
1d
Director of Patient Access
Northeast Regional Medical Center —Kirksville, MO
- Full-time
- Hospital
- 3 years
- Master's degree
- Health insurance
- Dental insurance
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Patient Access Specialist - PRN
Ensemble Health Partners —Sheboygan, WI
- $17.00 - $18.15 an hour
- PRN
- Background check
- Hospital
- Customer service
- Paid training
- Tuition reimbursement
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1d
Patient Access Manager - (Exe)
Madisonhealth —Rexburg, ID
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Telephone Sales Representative
Kensington Marketing Group —Anaheim, CA
- $17 - $22 an hour
- Full-time
- Customer service
- In-person
- Marketing
- Paid training
- Health insurance
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Service Division Coordinator - Mechanical Contractor
Charter Mechanical —Portland, OR
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
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Customer Service/Collection Agent -TN HVC/HC 07.13.2026
The CBE Group, Inc. —Clarksville, TN
- $14 - $15 an hour
- Full-time
- In person
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Flexible schedule
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Director Patient Access
Valleywise Health System —Phoenix, AZ
- $52.58 - $77.56 an hour
- Full-time
- Finance
- Bachelor's degree
- Mentoring
7d
Mechanical Assembler
PeopleShare —Harleysville, PA
- From $20 an hour
- Monday to Friday
- Ability to lift 50 pounds
- Power tools
- Manufacturing
Quick Apply
Financial Counselor-Monroe
EvergreenHealth —Monroe, WA
- $23.91 - $36.71 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Medical terminology
- Free parking
- Commuter assistance
Quick Apply
CNC Setup Machinist
PeopleShare —Warminster, PA
- $25 - $28 an hour
- Mid-level
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Tech II – Medical Device Technician (2nd Shift)
PeopleShare —Blawnox, PA
- $24 - $27 an hour
- Monday to Friday
- Mid-level
- 3 years
- Associate's degree
Quick Apply
8d
Electronics Test Technician- DH
PeopleShare —Exton, PA
- $22 - $30 an hour
- Overtime
- Background check
- 5 years
- Pass drug screening
Quick Apply
CNC Mill / Lathe Operator
PeopleShare —Lansdale, PA
- $20 - $25 an hour
- Monday to Friday
- Entry level
Quick Apply
Call Center Sales and Customer Service
Safe Home Security —Middletown, CT
- $2,500 - $5,000 a month
- 8 hour shift
- Background check
- Sales
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Collections Representative
Pathfinders Inc —Harrisburg, PA
- From $17 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Paid training
- Opportunities for advancement
Quick Apply
Order Processor
PeopleShare —Smithton, PA
- $16.50 - $17.00 an hour
- Urgently hiring
- High school diploma or GED
- Ability to lift 50 pounds
- Warehouse
Quick Apply
Client Services Coordinator
Mongiovi and Son —Pittsburgh, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
14d

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Medical Billing Office Specialist

Pathology Group of Louisiana -
Baton Rouge, LA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Microsoft Outlook
Spreadsheets
High school diploma or GED
Payment Processing Systems
Medical explanation of benefits reviews
Typing
10 key typing
Business operations
Medical terminology
Healthcare software applications
Quality data entry
Customer data entry

Full Job Description

At Pathology Group of Louisiana, our mission is to provide the finest quality pathology services to patients, referring physicians, outpatient surgery centers and hospitals with the greatest accuracy in the most cost-effective manner as rapidly as possible.

Can we depend on you to work hard for our clients and shareholders? Do you foster a positive work culture for your co-workers? If so, apply today!

Position Summary:

The Business Office Floater is a highly skilled, cross-functional member of the Revenue Cycle team at Pathology Group of Louisiana (PGL). This position is proficient in all core areas of the Business Office and is deployed on an as-needed basis to provide coverage, alleviate workload peaks, and ensure operational continuity across departments. The Floater is expected to transition seamlessly between the Front Desk, Data Entry, Remittance Processing, Customer Service, Insurance Collections, and Accounts Receivable functions without disruption to productivity or quality.

Key Responsibilities:

Front Desk Reception:

Answer and manage a multi-line switchboard quickly and professionally, adhering to PGL Customer Service and Telephone Call Handling protocols.
Direct calls to the proper destination without delay, or take thorough and accurate messages and relay to the appropriate PGL recipient.
Provide excellent customer service to PGL guests and clients; respond clearly and effectively to questions and concerns both in person and over the phone.
Issue appropriate visitor badges/access and maintain visitor logs.
Receive, log, and route deliveries and packages entering the front door.
Complete and store daily logs of all front desk activities on the shared drive for management review.

Patient Demographics, EligibilityCharge Entry

Work the Demographic Queue to verify and update patient personal and payer-related information prior to claim creation and submission, ensuring accurate billing data and minimizing insurance rejections and denials.
Perform interactive eligibility checks during Demographic queue processing by utilizing state of the art software to inquiry through the billing clearinghouse and reviewing eligibility responses.
Perform charge capture and balance daily batches; complete required production reports.
Report new facilities, referring physicians, or insurers requiring interface table updates; flag facilities or physician offices that routinely fail to provide necessary information.

Remittance ProcessingPayment Posting

Process and post both electronic (ERAs) and hardcopy (EOBs) remittance advices accurately across multiple billing platforms.
Reconcile remittances with bank deposits on a daily basis.
Escalate payment or remittance issues as needed to leadership.

Customer Service Representative:

Respond to incoming patient billing inquiries with professionalism and accuracy.

Update and verify patient demographic and insurance information during account interactions.
Collect guarantor balances by initiating outbound calls, processing credit card payments, and establishing and monitoring monthly payment arrangements.
Reconcile payment batches at the end of each business day.
Update patient accounts affected by bankruptcy status.

Insurance CollectionsAccounts Receivable:

Collect outstanding insurance claims for assigned payors.
Research denials and refile corrected claims; research unprocessed claims for resolution.
Monitor reimbursement for assigned payors to ensure contracted fee schedules are being followed.
Report issues with claims processing such as bundling, charge limits, or other irregularities.
Maintain access to all payor-associated websites, hospital sites, and the PGL MPI.
Collaborate with billing and collections teams to ensure consistency in A/R processes and account handling.

General Responsibilities:

Collaborate effectively with all team members, Team Leads, and the Director of Revenue Cycle.
Provide support to Data Entry, Customer Service, and other departments as directed.
Maintain access to all systems and platforms required for assigned coverage areas.
Adhere to HIPAA regulations and all PGL confidentiality and compliance standards.
Maintain a high degree of mental alertness and good judgment in establishing priorities.
Recognize and escalate problems to Team Leads and/or management for timely resolution.
Perform other duties as assigned.

Minimum Qualifications

High school diploma or equivalent required.
Minimum of 5 years of experience in a medical billing office, revenue cycle, or related healthcare business operations role.
Demonstrated experience across multiple revenue cycle functions (data entry, customer service, collections, and/or remittance processing).
Proficiency in typing and 10-key data entry.
Strong knowledge of medical terminology, EOBs, ERAs, payer rules, denial codes, and provider-level adjustments.
Proficiency in Microsoft Office applications, including Outlook and Excel.
Experience working in multiple billing software systems.

Additional / Preferred Qualifications

Broad cross-training or demonstrated versatility across all Business Office functional areas.
Experience with remittance reconciliation tools or automation systems.
Familiarity with PGL systems including ACS, PGL MPI, and affiliated hospital portals.
Prior experience in a high-volume, multi-specialty pathology or laboratory billing environment.
HIPAA-compliant payment data handling experience.
Strong interpersonal skills and ability to adapt quickly to changing assignments and team needs.
Exceptional organizational skills and ability to manage multiple priorities simultaneously.

Quick Apply

Refine Your Search

Customer Service/Collections jobs

Medical Billing Office Specialist

Revenue Cycle Manager

Patient Access Specialist - PRN

Director of Patient Access

Patient Access Specialist - PRN

Patient Access Manager - (Exe)

Telephone Sales Representative

Service Division Coordinator - Mechanical Contractor

Customer Service/Collection Agent -TN HVC/HC 07.13.2026

Director Patient Access

Mechanical Assembler

Financial Counselor-Monroe

CNC Setup Machinist

Tech II – Medical Device Technician (2nd Shift)

Electronics Test Technician- DH

CNC Mill / Lathe Operator

Call Center Sales and Customer Service

Collections Representative

Order Processor

Client Services Coordinator

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