Top 65307 Customer Service Advisor Jobs

Automotive Service Advisor
Nebraskaland-Kansasland-Coloradoland Tire Group —Goodland, KS
- $16 - $25 an hour
- 8 hour shift
- Dealership
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
8d
Sales and Service Hiring Event July 16
Blue Compass RV Redmond —Redmond, OR
- $72,000 - $150,000 a year
- Full-time
- Dealership
- Organizational skills
- Retail management experience
- Paid training
- Paid holidays
Quick Apply
9d
Service Advisor
1st Response Roadside Service —Albany, NY
- $20 - $24 an hour
- Overtime
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Wild River Sport and Marine —Trego, WI
- Full-time
- Dealership
- Computer literacy
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Member Engagement Sales & Service Advisor - West Bend WI - August 17th Start
Delta Defense, LLC —West Bend, WI
- From $21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Associate's degree
- Paid training
- Health savings account
13d
Service Manager
Macke Motors —Lake City, IA
- $70,000 - $90,000 a year
- Full-time
- ASE Certification
- Mechanic experience
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Service Advisor
TW Powersports South —Whiteland, IN
- $14 an hour
- Full-time
- Dealership
- Organizational skills
- Communication skills
Quick Apply
7d
Automotive Service Manager
Weelborg Ford —Redwood Falls, MN
- $87,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Dealership
- Health savings account
- Health insurance
Quick Apply
14d
Automotive Technician
Golling Chrysler Dodge Jeep Ram —Chelsea, MI
- $35 - $45 an hour
- Full-time
- Mechanic experience
- Dealership
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Sheridan Motors —Sheridan, WY
- $48,000 - $78,000 a year
- Full-time
- Mechanic experience
- Dealership
- Mid-level
Quick Apply
Senior Home Lending Advisor- Denver CO
JPMorganChase —Denver, CO
- $19.29 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Senior Home Lending Advisor- Lakewood, CO
JPMorganChase —Lakewood, CO
- $15.16 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Service Advisor/Writer
Colonial Ford of Plymouth —Plymouth, MA
- $100,000 - $139,500 a year
- Full-time
- Background check
- Mechanic experience
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Experienced Diesel Technician
Porsche Waukesha —Waukesha, WI
- From $25 an hour
- Full-time
- Dealership
- Customer service
- 5 years
- Paid training
- Health insurance
Quick Apply
In-House Diesel Mechanic Technical Advisor – Mobile Fleet Support
Bains Towing & Recovery, LLC —Yuba City, CA
- $25.00 - $32.21 an hour
- Full-time
- Research
- Office
- CDL
- Health insurance
- Dental insurance
Quick Apply
12d
Master Automotive Technician
Grubbs Cadillac GMC of Wichita Falls —Wichita Falls, TX
- $31 - $55 an hour
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Disability insurance
- Health insurance
Quick Apply
Experienced Automotive Service Technician with Safety and Emission Experience
Hanover Auto Team —Hanover, PA
- 8 hour shift
- ASE Certification
- Dealership
- Mid-level
- Paid training
- Dental insurance
Quick Apply
Service Advisor
sundbergs auto —Burnsville, MN
- $44,000 - $55,077 a year
- 8 hour shift
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Certified Hyundai Technician
Chapman Bell Rd. Hyundai —Phoenix, AZ
- $20 - $42 an hour
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply

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Automotive Service Advisor

Nebraskaland-Kansasland-Coloradoland Tire Group -
Goodland, KS

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Job Details

Full-time
$16 - $25 an hour
8 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Non-technical user support
Service writing
Customer communication
Customer relationship building
Promoting products
Service scheduling
Client rapport building
Driver's License
Experience working in the automotive repair industry
Customer engagement
Automotive service
Automotive service record keeping
Technical Proficiency

Full Job Description

A service advisor acts as the primary point of contact between customers and automotive technicians at a dealership, responsible for greeting customers, assessing their vehicle service needs, explaining necessary repairs, providing cost estimates, scheduling appointments, communicating with technicians, and ensuring customer satisfaction throughout the repair process; essentially serving as a liaison between the customer and the service department while also promoting additional services and maintaining a high level of customer service.

Key responsibilities of a service advisor include:

Customer interaction: Greeting customers, listening to their concerns about their vehicle, and gathering information about the issue.
Digital Vehicle inspection: Performing a basic visual inspection of the vehicle to identify potential problems.
Diagnosis and repair recommendations: Consulting with technicians to diagnose the problem, explaining the necessary repairs in clear terms to the customer, and providing cost estimates.
Repair order creation: Preparing detailed repair orders outlining the work needed, parts required, labor costs, and estimated completion time.
Scheduling appointments: Coordinating service appointments with customers based on their availability and the technician's schedule.
Communication with technicians: Relaying customer concerns and repair details to technicians, and updating customers on the progress of their vehicle repairs.
Upselling services: Identifying additional maintenance or repair needs and presenting them to the customer as potential service options.
Payment processing: Collecting payment for repairs and ensuring accurate billing.

Required skills for a service advisor:

Excellent communication skills: Clearly explaining technical information to customers in a understandable way
Customer service expertise: Building rapport with customers and resolving complaints effectively
Technical knowledge: Basic understanding of automotive systems and repair procedures
Salesmanship: Ability to present additional services and products to customers
Organizational skills: Managing multiple customer appointments and repair orders efficiently
Computer proficiency: Using VAST & DVI management systems to access vehicle history and create repair orders

About us

With 50 years in the business, we’ve learned that success comes from treating people right. We appreciate this opportunity to show you how we believe in doing business. Whichever name you know us by, we’re the same company with the same great people... honest, local folks who are dedicated to keeping the customer happy. With 54 locations in 5 states and nearly 400 great associates, come work for us. Find a career not just a job.

We are looking for a results driven Service Writer/Service Manager. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage bay productivity effectively. Candidates will have the most success if they have a background in tires and automotive service.

We offer a benefits package that features:

Internal Advancement Opportunities
Competitive Wages
Health Insurance
Paid Vacation / Holidays
50% 401k match
Commission Incentives

www.thetirestore.com

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Shift:

8 hour shift
Day shift

Work Days:

Monday to Friday
Rotating weekends
Weekends as needed

Experience:

Tire/Automotive Service: 3 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

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