Top 33831 Customer Service Desk Manager Jobs

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Field Service Engineer

GEA -
Hudson, WI

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Job Details

Full-time

Qualifications

Troubleshooting schematics
Engineering equipment malfunctions diagnostics
Team leadership
Industrial electrical equipment installation projects
Piping and instrumentation diagrams (P&IDs)
Plastics blow molding
Mechanical drawings
Driver's License
Electrical motors
Electrical equipment corrective maintenance
Pneumatic systems
Power tools
Electrical maintenance
Beverage manufacturing facility experience
Mechanical troubleshooting

Full Job Description

Responsibilities / Tasks

GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Responsibilities: Work focused on Blow Molders but overlaps to all pieces of the beverage and filling equipment; Works actively in the Service scheduled activities, such as Audit, Line Start-up, Help Desk, Service Work, and modifications; Carries out line/machine restarts following the maintenance or modification, Upgrade, Retrofit; Carries out Service Work, modifications, upgrade, retrofits; Draws up detailed technical reports indicating the performed activities and those ones to be performed; Coordinates and manages on site any potential sub-contractor external technicians; Manages the technical, operational, and temporal details of each intervention in agreement and compliance with the received details; In close co-operation with the Site Coordinator and the Service Project Manager, he checks if the conditions under which they work on site are in line with the safety standards, evaluating any possible/necessary corrective action; Carries out the tasks assigned to him internally such as troubleshooting, remote activities, Help Desk services; Assist the CoC with development of new products and upgrades; Assist the BU with input on equipment layout for new projects, as needed making recommendations for optimum design; Install / mechanical upgrades without CoC presence on site; Strong understanding of the system process for the LPT equipment. Able to troubleshoot more complex process issues; Lead a team on installation and / or equipment commissioning; Create complex SOP’s for equipment and systems; Inspect, repair, test, and optimize / tune Blow Molders, and other Beverage and Filling equipment; Install, Mechanically and Electrically new Blow Molders, and other Beverage and Filling equipment; Troubleshoot mechanical and process issues and problems in order to repair Blow Molders, and other Beverage and Filling equipment; Write clear and thorough inspection reports and field service reports for internal and external use; Recommend available upgrades and optimizations on Blow Molders, and other Beverage and Filling equipment; Provide accurate estimates of labor times to complete service visits / rebuilds, and installations, commissioning, and training for new equipment and retrofits; Provide technical training to customers for proper operation, preventive maintenance, scheduled maintenance, and emergency / breakdown troubleshooting and service; Initiate recommendations for improved tools, procedures, etc. for the service operations; Provide support to internal stakeholders with questions regarding parts requests, quoting, and selling upgrades. Travel up to 80% domestically and occasional international travel.

Your Profile / Qualifications

Requirements to include: Bachelor’s Degree in Mechanical Engineering or related (foreign equivalent acceptable) and 36 months of experience in job offered or related, including experience with Liquid filling equipment, mechanical installation, service, or repair/troubleshooting experience; Installing and service liquid filling and beverage equipment; Troubleshooting software and electrical systems; Wiring 3 phase motors, 120vac power/communication, and 24vdc communication, etc; Leading teams on site; Working with instruction manuals, assembly drawings, P&ID’s; Working with electrical and pneumatic schematics; Working with Blow Molding equipment; Ability to use bench and hand power tools; Valid U.S. Driver’s license required . Mail resumes to Yolanda Madry, 9165 Rumsey Road, Columbia, MD 21045.

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Refine Your Search

Customer Service Desk Manager jobs

Field Service Engineer

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Billing Manager (Ophthalmology, Optometry & Optical)

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Factory Manager

IOP Therapist

Certified Veterinary Technician

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Service Manager, AG

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