Top 5049 Customer Service Manager Midwest Jobs

Dealer Relationship Manager- Lower Midwest
Rice Lake Weighing System Inc —Jefferson City, MO
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- Disability insurance
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Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
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Branch Manager
Midwest Restoration —Wausau, WI
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7d
Automotive Certified Technician - Hyundai
Woodhouse Auto Family —Elkhorn, NE
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Civil Construction & Concrete Quality Assurance Specialist - Project Based
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2d
Heavy Duty Truck Salesperson
Nuss Truck & Equipment —Roseville, MN
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Territory Sales Manager - HVAC
Gustave A Larson Company —Mason City, IA
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Dealer Relationship Manager- Lower Midwest

Rice Lake Weighing System Inc -
Jefferson City, MO

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Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Research
Driver's License

Full Job Description

Did you know Rice Lake Weighing Sells the majority of our product line through a Dealer network? If you have experience selling through multi-line dealers, this may be the perfect job for you!

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Rice Lake Weighing Systems (RLWS), a global organization, is seeking an energetic, experienced and results-driven individual to join our team as a Regional Sales Director for the Lower Midwest territory (Iowa, Nebraska, Missouri & Kansas).

The Regional Sales Director functions as a Dealer Relationship Manager and provides a growth-oriented leadership role in managing the Company’s sales efforts in the assigned territory. Manage the sales process from prospecting to closing. Successfully builds long-term relationships with all designated scale distributors, OEMs and National Accounts. Aggressively travels within the assigned territory to optimize sales growth and profit margin across all product lines. Encourages and develops global perspective across Company operating departments. Preserve our “Customer Comes First” family approach as we continue to grow in an ISO 9001 operating environment.

Key Responsibilities

Focus on growing sales. Provides a growth-oriented leadership role in managing the Company’s sales efforts in the assigned territory with focus on scale distributors, OEMs and National Accounts across all Company product groups. Responsible for the growth of sales dollars as compared to prior year performance for assigned accounts. Assists in formulating sales and marketing plans within the assigned territory. Objective is to grow the assigned territory as defined in the Company Annual Goals and Objectives.

Maintains and grows current business levels with accounts. Successfully builds long-term relationships with all designated customers. Know customer’s strengths and weaknesses and overall business plan. Understand the customer’s organization, spending patterns and types and volume of purchases.

Generates new sales and customers. Locate, contact and sells to new accounts. Follows up on leads and prospects new customers. Ensures new accounts are appropriately set up in the sales system.

Manages the sales process from prospecting to closing. Includes making product demonstrations, developing competitive quotes, negotiating with customers, closing large sales and pursuing regular customer follow-up. All customer orders and action items are to be phoned or faxed into the appropriate department for immediate action with a goal of same day response to standard inquiries and customer support.

Aggressively travels toward optimizing sales growth and profit margin within the assigned territory. Submits call reports based on all customer contacts including phone contact when actionable issues arise. Generally, calls on customers Monday morning through the end of business Thursday. Typically, Fridays are spent as office days on paperwork and other appropriate duties.

Maintains product knowledge in relation to technical performance and specifications of current and proposed products and services. Use product knowledge to differentiate the Company’s products from competitors and to provide technical assistance to customers in the selling process.

Maintain accurate awareness of general sales trends in the weighing industry. Researches competitors and gathers market intelligence including product offerings, product pricing, features, buying patterns and overall sales methods.

Ensures that all customers receive training on Company products and services through on site visits, service schools and trade show participation. Encourage VIP participation and schedule customer visits. Introduce new products and ensure customers understand features and selling points.

Reports all market intelligence and a competitive analysis by completing a weekly travel and contact report. Reports are due weekly along with expense reporting.

Participates in regional industry related organizations (ISWM, NISA, ISRI and others) by attending functions in addition to normal weekly activities.

Attends and participates at trade shows.

Qualifications

Bachelor’s degree in business administration, Sales, Marketing or Engineering, or five (5) or more years of relevant industry experience
Five (5) or more years of experience in the scale industry
Two (2) or more years of management/supervisory experience
Must possess a valid driver’s license

Skills & Competencies

Excellent technical skills and the ability to share them
World-class customer service and interpersonal skills
Exceptional sales skills and the ability to share them
Strong management and organizational skills
Solid computer skills related to Microsoft Office applications
Outstanding verbal and written communications skills
Strong negotiating skills
Excellent team building skills

Compensation & Benefits

RLWS is a successful, energetic, customer-driven organization with great working conditions
Competitive compensation package
Medical, dental, vision, disability, life insurance and voluntary benefits
200 hours of Paid time off (PTO) and 10 paid holidays
Generous retirement plan with company match
Professional development opportunities

Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment drug screens.

#IND123

Behaviors

Preferred

Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

Customer Service Manager Midwest jobs

Dealer Relationship Manager- Lower Midwest

Diesel Mechanic / Service Technician

Operations Supervisor

Residential HVAC Sales Technician

Diesel Mechanic / Service Technician

Heavy Duty Truck Salesperson

Bilingual School Based Therapist

Bilingual School Based Therapist

Fleet Truck Mechanic (FULL TIME)

School Based Therapist

General Manager - Home Services

Parts Manager

HVAC Technician

Branch Manager

Automotive Certified Technician - Hyundai

Civil Construction & Concrete Quality Assurance Specialist - Project Based

RN Inpatient Rehab

Estimator - Project Manager

Heavy Duty Truck Salesperson

Territory Sales Manager - HVAC

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