Top 2087 Customer Service Rep Jobs in Irving, TX

Desk Representative (Redemption)
Community Choice Financial Family of Brands —Carrollton, TX
- Full-time
- Spanish
- English
- Office
- Paid training
- Health savings account
2d
Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
2d
Entry Level College Grad Paid Training
The Houston Jackson Group —Irving, TX
- $21.50 - $23.50 an hour
- Urgently hiring
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
10d
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Irving, TX
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
14d
Customer Service Department Manager - Bilingual
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
9d
Care Navigator
Care Continuity —Irving, TX
- $16 - $19 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Customer Care Representative
Sutherland —Dallas, TX
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
TEMPO INC —Irving, TX
- $20 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Rep I
WebTPA —Irving, TX
- $18 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- Disability insurance
10d
Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
6d
Customer Care Specialist
Serenity Mental Health Centers —Farmers Branch, TX
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mentoring
- Paid training
- Paid holidays
Quick Apply
Customer Service Associate
The Travelers Companies, Inc. —Richardson, TX
- $37,400 - $61,600 a year
- Hybrid work
- High school diploma or GED
- Children
- Communication skills
- Wellness program
- Paid holidays
6d
Client Advisor - Client Services
Louis Vuitton —Irving, TX
- From $20 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Airline Customer Service Representative at DFW Airport - $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- Health insurance
Call Center Associate- Life Insurance
Accenture —Irving, TX
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
2d
Customer Support Specialist
Serenity Mental Health Centers —Richardson, TX
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- US work authorization
- Paid training
- Paid holidays
Quick Apply
3d
Supply Chain Customer Support Specialist (Entry-Level)
Boeing —Dallas, TX
- $65,450 - $88,550 a year
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Disability insurance
2d
Patient Access Specialist
Access Healthcare Services —Dallas, TX
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
Quick Apply
Airline Customer Service Representative at DFW Airport (PM/Evening Shift)- $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- Health insurance
Remote Customer Service Representative
VoiceAmaze LLC —Dallas, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply

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Desk Representative (Redemption)

Community Choice Financial Family of Brands -
Carrollton, TX

Apply Now

Job Details

Full-time
2 days ago

Benefits

Paid training
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Pet insurance

Qualifications

High school diploma or GED
Typing
Productivity software

Full Job Description

Your Opportunity:

Desk Representative Redemptions

Carrollton, TX

Position Summary

The Desk Representative position allows individuals to gain exposure to various departments and functions that make up the Company’s Desk Roles to include our PACE Team (Loan Application Support), Collateral Optimization, Operations Support Team and Redemption Team.

In this role, you will be responsible for providing coverage on one of our dedicated “Desk” teams as needed. You will use strong customer service skills while playing a critical role in supporting our customers and/or store operations. Gaining insight into the different aspects of our various Desk Teams will make you the ideal candidate to consider for placement into specific openings when available.

What We Offer:

Benefits and Perks*

Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills:

High School Education: Bachelor’s Degree preferred
Minimum one year of direct to customer problem solving service role
1–3 years of experience in retail, financial services, or a related industry.
Excellent interpersonal, verbal, and written communication skills
Listening skills with the ability to ask probing questions, understand concerns, and overcome objections
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Demonstrate strong time management and organization skills, including the ability to change priorities as needed.
Be thorough and accurate when completing tasks and considering all relevant details.
Ability to type 40-60 wpm with a high degree of accuracy
Proficiency in Microsoft Office Suite
Bilingual English/Spanish preferred but not required

Background in price negotiations for product or service is preferred
Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard

What You’ll Do - Essential Duties and Responsibilities:

Desk Representative - Redemption Service Agent:

The Redemption Service Agent is responsible for using their customer service skills to work with title loan customers facing payment difficulties and assist customers in redeeming their vehicles when account status is post charge-off. While accepting payments over the phone, our Agents will handle sensitive customer information daily with the highest level of integrity. You come to the table with the dedication and work ethic we expect of every team member, and we’ll provide you with the training, tools, and resources you’ll need to succeed.

Hours: M-F 8 AM to 7pm CST and Saturday 9 AM -4PM CST.

Workplace Awards & Recognition:

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

Our Purpose:

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

#INDMGR

Apply Now

Refine Your Search

Customer Service Rep jobs in Irving, TX

Desk Representative (Redemption)

Customer Service Department Manager

Entry Level College Grad Paid Training

Customer Service Representative (Bilingual)

Customer Service Department Manager - Bilingual

Care Navigator

Customer Care Representative

Customer Service Representative

Customer Service Rep I

Customer Service Representative (Remote TX)

Customer Care Specialist

Customer Service Associate

Client Advisor - Client Services

Airline Customer Service Representative at DFW Airport - $18.50/hr

Call Center Associate- Life Insurance

Customer Support Specialist

Supply Chain Customer Support Specialist (Entry-Level)

Patient Access Specialist

Airline Customer Service Representative at DFW Airport (PM/Evening Shift)- $18.50/hr

Remote Customer Service Representative

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