Top 721 Customer Service Rep Jobs in Raleigh, NC

Customer Service Representative
Trulite Glass and Aluminum Solutions —Youngsville, NC
- $18 - $20 an hour
- Office
- Conflict management
- Manufacturing
- Health savings account
- Disability insurance
Quick Apply
13d
Account Specialist - Fire
Cintas —Morrisville, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Entry Level Customer Support Representative
Zahns Consulting —Raleigh, NC
- $800 - $1,200 a week
- Full-time
- No experience needed
- In-person
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
7d
Johnson Automotive - Full-Time Service BDC Representative
Johnson Automotive —Raleigh, NC
- Full-time
- Dealership
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Rep
Wake Orthopaedics —Raleigh, NC
- Full-time
- Mid-level
- Paid time off
Quick Apply
1d
Call Center Rep/Service appointment setter
Fred Anderson Toyota —Raleigh, NC
- $20 - $22 an hour
- Full-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid holidays
- Health insurance
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Remote Customer Service Representative
Afni, Inc. —Raleigh, NC
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
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Customer Service Rep $24/Hr
Mayville Engineering Company —Raleigh, NC
- $24 an hour
- Mid-level
- Organizational skills
- Negotiation
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Customer Service Representative
Capitol Coffee —Raleigh, NC
- $18 - $22 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
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Customer Service Rep
Covalent Chemical —Raleigh, NC
- Full-time
- Office
- Entry level
Customer Service Representative
NC Farm Bureau —Raleigh, NC
- Monday to Friday
- Word processing
- Computer literacy
- Office
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Call Center Representative
Air Experts Heating, Cooling Inc. —Raleigh, NC
- $18 - $20 an hour
- Monday to Friday
- Mid-level
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Raleigh, NC
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Onboarding Specialist (Remote)
LeagueApps —Raleigh, NC
- $62,014 - $93,021 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Commuter assistance
- Health savings account
Quick Apply
National Customer Care Representative I
VITALANT —Raleigh, NC
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Customer Care Representative
Liberty Waste Solutions —Raleigh, NC
- $17 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Garage Door Specialist —Raleigh, NC
- $18 - $20 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Care Advocate
MetLife —Cary, NC
- $41,600 a year
- Overtime
- High school diploma or GED
- Continuous improvement
- US work authorization
- Paid training
- Paid holidays
Call Center Representative
Raleigh Medical Group PA —Cary, NC
- $17.50 - $18.00 an hour
- Day shift
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Disability insurance
7d
Customer Service Agent_Seasonal
Orkin —Raleigh, NC
- $16.73 - $18.00 an hour
- Temporary
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Employee stock purchase plan
- Work from home

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Customer Service Representative

Trulite Glass and Aluminum Solutions -
Youngsville, NC

Quick Apply

Job Details

$18 - $20 an hour
13 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Conflict management
Office experience

Full Job Description

This role is not open for submissions from outside staffing agencies.

Customer Service Representative

What Brought You Here

Pay- $18/hour-$20/hour
Day Shift Hours OT as needed
Benefits starting DAY ONE!

Who You Are:

A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience.

What You Will Be Doing:

Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service "package" will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk.

Answer customer service calls within the first three rings.
Receives, processes, and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
Data entry
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.
Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
Handles or refers complaints of product or service failure to the appropriate department for investigation.
Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions.
Prepares price quotations on items not contained in price book and prepares quotations.
Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
Answers customer's technical questions regarding products and services.
Modify quote status once order has been placed to ensure visibility and uniformity amongst sales team.
Attends regular customer service department meetings.
Support and participate in the organization's continuous improvement program and product training courses.
Perform other related duties and provide back-up support to other group members as assigned by management.

Skills You Bring:

Associates degree with 0

-2-year related glass and aluminum work experience highly preferred.
Proven work experience in customer service.
Proven prior professional office setting experience required.
Experienced user of Microsoft Office suite.
Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra, and geometry.
Prior data entry experience
Manufacturing background preferred
Must be able to multi-task, be organized, efficient, and accurate.
Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
Listening skills and data collection with attention to detail are essential.

Why Trulite:

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Compensation: 18-20

Quick Apply

Refine Your Search

Customer Service Rep jobs in Raleigh, NC

Customer Service Representative

Account Specialist - Fire

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Johnson Automotive - Full-Time Service BDC Representative

Call Center Rep

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Customer Service Rep $24/Hr

Customer Service Representative

Customer Service Rep

Customer Service Representative

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CUSTOMER SERVICE ASSOCIATE

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National Customer Care Representative I

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Customer Service Agent_Seasonal

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