Top 466 Customer Service Rep Jobs in Suffield, CT

Consumer Information Representative (Hybrid)
State of Connecticut - Department of Housing —Hartford, CT
- $72,852 - $92,295 a year
- Urgently hiring
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
10d
Appointment Setter - Entry Level
AV Taxi Rides —Hartford, CT
- $18 - $27 an hour
- Urgently hiring
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
4d
Customer Service Representative - 1st Shift
TTM Technologies —Stafford, CT
- Full-time
- Microsoft Outlook
- Basic math
- English
- Health savings account
- Paid holidays
Customer Support Expert - Camera Video
ActionLink —Enfield, CT
- $18 - $21 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Care Representative f/m/d
Eppendorf —Enfield, CT
- $22 - $24 an hour
- Full-time
- ERP systems
- Mid-level
- 1 year
- Health insurance
- Tuition reimbursement
Customer Service Advocate
Mazak Corporation —Windsor Locks, CT
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Call Center Associate- Life Insurance
Accenture —Hartford, CT
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
3d
Patient Service Liaison - Access Center
Hartford HealthCare Medical Group —Hartford, CT
- 8 hour shift
- Bilingual
- Computer literacy
- Urgent Care
- Paid training
- Health insurance
Quick Apply
Customer Care Associate
The Travelers Companies, Inc. —Windsor, CT
- $37,400 - $61,600 a year
- Hybrid work
- Bilingual
- High school diploma or GED
- Children
- Wellness program
- Paid holidays
8d
Call Center Customer Service Representative
WM —Windsor, CT
- $17.50 - $23.64 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Conflict management
- Employee stock purchase plan
- Paid holidays
Customer Service Representative
Crum & Forster —Glastonbury, CT
- $31,100 - $58,500 a year
- Remote
- Microsoft Outlook
- Sales
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Remote Customer Service Representative (Connecticut Residents Only)
Expivia Interaction Marketing Group Inc. —Hartford, CT
- $18.00 - $19.50 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid training
- Paid holidays
Quick Apply
2d
Customer Service Representative - Representante de servicio a cliente (Actualmente Hibrido - Preferiblemente bilingue (ingles/espanol)
Eversource Energy Service Company —Windsor, CT
- $26.73 an hour
- Extended hours
- Remote
- Background check
- Pass drug screening
- Travel
- Disability insurance
- Health insurance
311 Call Center Service Representative
City of Springfield —Springfield, MA
- $943.78 a week
- Full-time
- Bilingual
- Mid-level
- Bachelor's degree
6d
Supervisor Customer Service - BDL
Southwest Airlines —Windsor Locks, CT
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- Computer literacy
- Profit sharing
- Health insurance
4d
Contact Center Representative
Baystate Health —Holyoke, MA
- $20.79 - $28.08 an hour
- Full-time
- Remote
- Spanish
- Writing skills
- Medical office experience
- 403(b) matching
- Health insurance
1d
Client Service Rep - Per Diem
Hartford Hospital —Hartford, CT
- Rotating weekends
- Medical office experience
- English
- High school diploma or GED
Quick Apply
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Hartford, CT
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
8d
Customer Service Representative
OMG, Inc. —Agawam, MA
- Full-time
- Ability to walk for extended periods
- ERP systems
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Customer Care Representative
Cambridge Credit Counseling —Agawam, MA
- $16 - $24 an hour
- Full-time
- In person
- Background check
- Microsoft Outlook
- Computer literacy
- Paid training
- Health insurance
Quick Apply
9d

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Consumer Information Representative (Hybrid)

State of Connecticut - Department of Housing -
Hartford, CT

Apply Now

Job Details

Full-time
$72,852 - $92,295 a year
10 days ago

Qualifications

Research

Full Job Description

The State of Connecticut Department of Housing (DOH) is seeking to hire a Consumer Information Representative to respond to inquiries from constituents, including legislators and state employees. Many of these inquiries involve time‑sensitive issues related to housing stability and homelessness that require prompt attention and resolution.

WHAT WE CAN OFFER YOU

Visit our new State Employee Benefits Overview page!
Professional growth and development opportunities
A healthy work/life balance to all employees

ABOUT US

The Department of Housing, as the lead agency for housing matters for the State of Connecticut, is responsible for overseeing the state's homeless service system, and as such, needs to respond to housing-unstable constituents seeking access to services, as well as document and investigate complaints that have been logged against the homeless service system.

POSITION HIGHLIGHTS

Monday - Friday
Full-time (40 hours per week)
First shift (8:00 AM - 4:30 PM)
Location: 505 Hudson Street in Hartford, CT
Hybrid position (telework and in office)

Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

BEFORE YOU APPLY:

Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected] (Opens in a New Window).
Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at [email protected] (Opens in a New Window).

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a full range of tasks in investigating, negotiating, mediating or researching consumer complaints or responding to consumer requests for technical assistance.

EXAMPLES OF DUTIES

Receives consumer complaints and/or inquiries by phone, in writing and in person;
Independently investigates complaints or conducts research in response to inquiry, determines proper course of action or referral;
Provides technical assistance and responds to technical consumer inquiries;
Contacts individuals and companies by phone or in writing to notify them of complaint and request information relating to consumer's/claimant's problem;
Reviews applicable statutes, regulations and previous decisions of agency to determine whether violations may have occurred or to determine appropriate action to be taken;
Provides consumer with all pertinent information and advises consumer about available courses of action or informs utility company, landlord or business of corrective action to be taken;
Keeps records and writes reports;
May negotiate or mediate between parties;
May prepare reports for and participate in hearings;
May draft cease and desist orders;
Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of functions of regulatory agencies and other sources of consumer assistance;
Skills
- interpersonal skills;
- oral and written communication skills;
- conducting investigations or research skills;
Ability to
- make appropriate referrals;
- gather information from consumers and assistance resources;
- interpret and apply laws and regulations relating to consumer complaints or technical inquiries;
- utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in technical public contact capacity in a governmental regulatory agency or a large business organization.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

Experience with the functions and responsibilities of multiple state agencies
Experience using Microsoft applications, including Outlook, Excel, Word, and Teams
Experience working with confidential and time-sensitive information
Experience working in a high‑volume, deadline‑driven environment while managing multiple priorities simultaneously
Experience providing customer service via phone, email, and online submissions

Apply Now

Refine Your Search

Customer Service Rep jobs in Suffield, CT

Consumer Information Representative (Hybrid)

Appointment Setter - Entry Level

Customer Service Representative - 1st Shift

Customer Support Expert - Camera Video

Customer Care Representative f/m/d

Customer Service Advocate

Call Center Associate- Life Insurance

Patient Service Liaison - Access Center

Customer Care Associate

Call Center Customer Service Representative

Customer Service Representative

Remote Customer Service Representative (Connecticut Residents Only)

Customer Service Representative - Representante de servicio a cliente (Actualmente Hibrido - Preferiblemente bilingue (ingles/espanol)

311 Call Center Service Representative

Supervisor Customer Service - BDL

Contact Center Representative

Client Service Rep - Per Diem

Virtual Personal Banker

Customer Service Representative

Customer Care Representative

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Selection Plan

PURPOSE OF JOB CLASS (NATURE OF WORK)

EXAMPLES OF DUTIES

KNOWLEDGE, SKILL AND ABILITY

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

PREFERRED QUALIFICATIONS

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