Top 7131 Customer Service Rep Jobs in Texas

Customer Service Representative - Express Scripts - Remote
The Cigna Group —Texas
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
12d
Customer Service Representative - Remote
OneTouch Direct —San Antonio, TX
- $26,000 - $286,000 a year
- Full-time
- Remote
- High school diploma or GED
- Communication skills
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Customer Service Rep (TX, ID, NV)
REVOLVE —Texas
- $18 - $20 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- English
Quick Apply
Healthcare Customer Service Specialist (REMOTE)
GetixHealth —Houston, TX
- $17 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- Research
- AD&D insurance
- Disability insurance
Quick Apply
Representative, Health Plan Provider Relations (Remote)
Molina Healthcare —Texas
- $19.84 - $38.69 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- EMR systems
- Health insurance
12d
Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Customer Care Associate (100% Remote)
Visualutions, Inc. —Spring, TX
- $21 - $25 an hour
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
9d
Customer Service Representative - Part Time (Remote)
GETIX HEALTH —Houston, TX
- $17 an hour
- Part-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
Customer Service Representative -100% Remote (All Equipment Provided)
Ansafone Contact Centers LLC —Texas
- From $13.50 an hour
- Remote
- Background check
- Computer literacy
- Windows
- Paid training
- Disability insurance
Licensed Insurance Customer Service Rep.
Braud Vaughn and Williamson —Beaumont, TX
- Full-time
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
Entry Level Associate (Arabic Required)
Blueprint Zenith —Plano, TX
- $1,000 - $1,600 a week
- Full-time
- Background check
- English
- Organizational skills
Quick Apply
Customer Operations/Sales Supervisor
Big Bend Telephone —Alpine, TX
- $85,000 - $105,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Veterinary Specialty Client Services Representative
The Woodlands Animal Cancer and Referral Center —Spring, TX
- $17.94 - $20.00 an hour
- Overtime
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
TransPerfect —El Paso, TX
- Full-time
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
- Health insurance
10d
Bonding Agent - Kerrville, TX only - 2 weekends a month; Friday, Saturday & Sunday;
Davis Bonding Company LLC —Kerrville, TX
- $17 - $20 an hour
- Part-time
- Background check
- Office
- In-person
Quick Apply
Inside Sales and Customer Service Representative
Wholesale Septic Supply —Dayton, TX
- $43,000 - $55,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
9d
Call Center Supervisor
A1 Plus Electrical, Plumbing and Air —Houston, TX
- Full-time
- Background check
- Spanish
- 11+ years
- Health insurance
- 401(k)
Quick Apply
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Plano, TX
- $14 - $17 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Richardson, TX
- $14 - $17 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Client Support Manager
Sunbelt Merchant Group —Palestine, TX
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Travel reimbursement
- Paid time off
Quick Apply
5d

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Customer Service Representative - Express Scripts - Remote

The Cigna Group -
Texas

Apply Now

Job Details

Full-time
$17.75 - $19.00 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Smoking cessation program
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Cross-functional collaboration
Cross-functional communication

Full Job Description

The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.

RESPONSIBILITIES

Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies.
An average of 70-80 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Attend 100% of trainings, and the first 90 days of employment.
Regular and predictable attendance.
Resolve customer complaints through independent problem-solving skills and one-call resolution.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.

QUALIFICATIONS

High School diploma or equivalent
1 year of call center experience is required
A dedicated workspace with no distractions is required
Intermediate proficiency in Microsoft Outlook
Strong organization skills, written, and verbal communication skills
Ability to remain calm and helpful even when dealing with difficult situations
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience
Computer literacy and ability to manage multiple applications simultaneously.

Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Refine Your Search

Customer Service Rep jobs in Texas

Customer Service Representative - Express Scripts - Remote

Customer Service Representative - Remote

Customer Service Rep (TX, ID, NV)

Healthcare Customer Service Specialist (REMOTE)

Representative, Health Plan Provider Relations (Remote)

Customer Service Representative (Remote TX)

Customer Care Associate (100% Remote)

Customer Service Representative - Part Time (Remote)

Customer Service Representative -100% Remote (All Equipment Provided)

Licensed Insurance Customer Service Rep.

Entry Level Associate (Arabic Required)

Customer Operations/Sales Supervisor

Veterinary Specialty Client Services Representative

Customer Service Representative

Bonding Agent - Kerrville, TX only - 2 weekends a month; Friday, Saturday & Sunday;

Inside Sales and Customer Service Representative

Call Center Supervisor

Bilingual Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent

Client Support Manager

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Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

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