Top 152417 Customer Service Representative Level Jobs

CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Harrisonburg, VA
- $58,000 - $67,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Roanoke, VA
- $41,400 - $51,750 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
8d
Customer Service Representative
Novolex —Lake Forest, IL
- $22.60 an hour
- Full-time
- Bachelor of Science
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Service Representative
Novolex —Lake Forest, IL
- $22.60 an hour
- Full-time
- Hybrid work
- Inventory management
- Bachelor of Science
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative
Alorica —El Paso, TX
- $17 an hour
- Full-time
- High school diploma or GED
- In-person
- Entry level
- Paid training
- Health savings account
Quick Apply
7d
Customer Service Representative- Remote
Sharecare —Remote
- $15.50 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Customer Service Representative - Remote
Intelogix —Georgia
- $16 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Windows
- Paid training
- Health insurance
Customer Service Representative
Contact Government Services, LLC —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service Representative
KPS Alarms, Inc —Riverside, CA
- Full-time
- Remote
- English
- Organizational skills
- Typing
Customer Service Representative
APCO Holdings —Remote
- Full-time
- Remote
- High school diploma or GED
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative-Food & Ingredient Distribution
Ampak Company —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Healthcare Customer Service Representative
University of Colorado Medicine —Remote
- $22 - $25 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Opportunities for advancement
7d
Remote Customer Service Representative – Full-Time or Part-Time
TeamHealth —Knoxville, TN
- Part-time
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Paid training
- Health savings account
7d
Contact Center - CSR-1 - Customer Service Representative 1
Wellcove —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- Typing
Quick Apply
7d
Customer Care Representative
Golden Customer Care —Remote
- Day shift
- Remote
- Research
- Windows
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Remote Customer Service Representative
TDB Communications —West Sacramento, CA
- $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
Customer Service Representative
Empower AI Inc. —Remote
- Computer Science
- High school diploma or GED
- Associate's degree
RCM Call Center Representative - Self Pay (Remote)
Excalibur DDPM —Remote
- $16 - $20 an hour
- Full-time
- Remote
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service Representative
Kobie Marketing —Jackson, MS
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Remote Customer Service Representative
VoiceAmaze LLC —Dallas, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
Quick Apply
11d

I want to receive the latest job alert for Customer Service Representative Level

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Customer Service Representative Level jobs near

Customer Service Representative jobs in Harrisonburg, VA

Customer Service Representative jobs in Remote

Healthcare Customer Service Representative jobs in Remote

Customer Service Representative jobs in Lake Forest, IL

Customer Service Representative jobs in Dallas, TX

Customer Service Representative jobs in Jackson, MS

Customer Service Representative jobs in Knoxville, TN

Customer Service Representative jobs in Roanoke, VA

Customer Service Representative jobs in Riverside, CA

Customer Service Representative jobs in Georgia

Customer Service Representative jobs in El Paso, TX

Customer Service Representative jobs in West Sacramento, CA

Call Center Representative jobs in Remote

Customer Service Representative jobs in Youngstown, OH

Sales Representative jobs in Memphis, TN

Customer Service Representative jobs in Austin, TX

Customer Service Manager jobs in Phoenix, AZ

Customer Service Representative jobs in Winston Salem, NC

Remote Customer Service jobs in Glendale, AZ

Customer Service Representative jobs in San Antonio, TX

CUSTOMER SERVICE REPRESENTATIVE

Packaging Corporation of America -
Harrisonburg, VA

Apply Now

Job Details

Full-time
$58,000 - $67,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:

Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $58,000 - $67,000.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

Customer Service Representative Level jobs

CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative- Remote

Customer Service Representative - Remote

Customer Service Representative

Remote Customer Service Representative

Customer Service Representative

Customer Service Representative-Food & Ingredient Distribution

Healthcare Customer Service Representative

Remote Customer Service Representative – Full-Time or Part-Time

Contact Center - CSR-1 - Customer Service Representative 1

Customer Care Representative

Remote Customer Service Representative

Customer Service Representative

RCM Call Center Representative - Self Pay (Remote)

Remote Customer Service Representative

Remote Customer Service Representative

I want to receive the latest job alert for Customer Service Representative Level

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected