Top 1040 Customer Service Representative Jobs in Gaithersburg, MD

Customer Service Representative / General Administrative Assistant
Leidos —Springfield, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7h
Customer Relations Associate
DARCARS Automotive Group —Rockville, MD
- $20 an hour
- Full-time
- Background check
- Spanish
- Dealership
- Employee discount
- Opportunities for advancement
Quick Apply
5d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Germantown, MD
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Dispatcher / Customer Service Representative
Georgetown Paper Stock —Rockville, MD
- $45,000 - $85,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Call Center
Barwood Taxi Sevice —Montgomery County, MD
- Entry level
- Commuter assistance
- Paid holidays
Online Chat support
Qureos Inc —Washington, DC
- $25 - $34 an hour
- Full-time
- Computer literacy
- Typing
- Communication skills
2d
Customer Experience Coordinator
Marylands Athletic House Inc —Gaithersburg, MD
- $20 - $25 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Paid time off
Quick Apply
11h
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Coordinator
NextCar —Gaithersburg, MD
- $18 - $22 an hour
- Full-time
- Clean driving record
- Basic math
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
2d
Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
10d
Customer Care Specialist
Serenity Mental Health Centers —Bethesda, MD
- $25 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Administrative Assistant
C Insurance —Rockville, MD
- $15.00 - $24.43 an hour
- Part-time
- Customer service
- Office
- Windows
- Flexible schedule
Quick Apply
12d
Customer Service Rep
Kenwood Autobody —Gaithersburg, MD
- $37,440 - $47,840 a year
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
10d
Customer Service & Retail Front Desk Associate – Store#137
Auto Glass Now —Rockville, MD
- $15.00 - $26.90 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid training
- Paid holidays
13d
Call Center Representative
Virginia Heart —Falls Church, VA
- $19 - $23 an hour
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
7d
Grants Transactions Processing Assistant, Associate
LCG, Inc. —Rockville, MD
- $21.06 - $24.42 an hour
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Specialist
Senate Termite and Pest Control —Gaithersburg, MD
- $20 - $22 an hour
- Full-time
- Customer service
- English
- In-person
- Paid time off
Quick Apply
7d
Grants Transactions Processing Assistant, Junior
LCG, Inc. —Rockville, MD
- $19.57 - $24.47 an hour
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative / General Administrative Assistant

Leidos -
Springfield, VA

Apply Now

Job Details

Full-time
7 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Managing clients in a customer support role
TS/SCI with Polygraph

Full Job Description

Description

We are seeking a dependable, customer-focused Customer Service Representative to serve as a primary point of contact for customers while supporting daily office operations. This role is responsible for delivering responsive, high-quality service, resolving inquiries efficiently, and ensuring positive customer experience in a fast-paced environment.

Primary Responsibilities:

Serve as the first point of contact for customer inquiries via phone, email, and chat
Provide timely, accurate, and professional responses to customer questions and service requests
Resolve customer concerns and complaints with a positive, solution-oriented approach
Document customer interactions, service requests, and resolutions in internal systems
Follow up with customers to ensure satisfaction and complete issue resolution
Maintain and update customer records and databases to ensure accuracy
Coordinate scheduling, appointments, and internal communications as needed
Prepare and distribute routine correspondence and reports
Support general office operations, including data entry, document management, and record-keeping
Collaborate with internal teams to ensure customer needs are addressed efficiently
Identify opportunities to improve customer service processes and workflow

Basic Qualifications

TS/SCI w/ Poly Clearance is required
High school diploma or equivalent
2–4 years of experience in customer service or client-facing support roles
Strong written and verbal communication skills
Excellent organizational skills with strong attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving skills and professional demeanor

Preferred Qualifications

Associate’s or Bachelor’s degree in Business Administration or a related field
Experience using CRM systems or customer databases
Familiarity with SAP or similar enterprise software
Experience supporting internal teams in an administrative capacity
Demonstrated ability to build positive customer relationships
Patient, professional, and customer-first mindset

EC-DAS

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

July 16, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

Customer Service Representative jobs in Gaithersburg, MD

Customer Service Representative / General Administrative Assistant

Customer Relations Associate

Bilingual Customer Service Specialist (Spanish)

Dispatcher / Customer Service Representative

Call Center Operator - All Shifts

Call Center

Online Chat support

Customer Experience Coordinator

Part Time Customer Care Representative (West Coast Preferred)

Client Success Representative (Remote)

Customer Service Coordinator

Admin I Customer Care Representative

Customer Care Specialist

Administrative Assistant

Customer Service Rep

Customer Service & Retail Front Desk Associate – Store#137

Call Center Representative

Grants Transactions Processing Assistant, Associate

Customer Service Specialist

Grants Transactions Processing Assistant, Junior

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