Top 1284 Customer Service Representative Jobs in Laurel, MD

Sale Support Specialist
Appliance Distributors Unlimited —Annapolis, MD
- From $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
12d
Sales Coordinator/Sales Support Role
Charles Products LLC —Rockville, MD
- $40,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Customer Engagement Rep
PINE ENVIRONMENTAL SERVICES LLC —Glen Burnie, MD
- $20 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
6d
Customer Service / Inside Sales Manager
Confidential —Maryland
- From $90,000 a year
- Full-time
- Spanish
- Inventory management
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Relations Associate I (Ongoing Recruitment)
Airlines Reporting Corporation —Arlington, VA
- $33,200 - $47,725 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- Writing skills
- Work from home
Customer Service Title Agent
Maryland Speedy Tag & Title II LLC —Laurel, MD
- $17.50 an hour
- Part-time
- Office
- High school diploma or GED
- Analysis skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Associate
Wawa, Inc. —Laurel, MD
- $17.25 - $21.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
12d
Reservations Supervisor
Transdev —New Carrollton, MD
- $24.00 - $25.50 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Entry Level Client Success Coordinator
ROCS —Bowie, MD
- $50,567 - $63,500 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply
1d
Customer Relations Associate
DARCARS Automotive Group —Rockville, MD
- $20 an hour
- Full-time
- Background check
- Spanish
- Dealership
- Employee discount
- Opportunities for advancement
Quick Apply
4d
Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
9d
Customer Service Representative
American Home Contractors —Fulton, MD
- $21 - $24 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Call Center Agent
VECRA Inc —Lanham, MD
- $18.50 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
ARC Document Solutions —Columbia, MD
- From $21 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representatives (Call Center)
Johns Hopkins Medical Management Corporation —Hanover, MD
- $22 an hour
- Temporary
- Writing skills
- Research
- High school diploma or GED
Quick Apply
6h
Call Center Representative
PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC —Fulton, MD
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Mileage reimbursement
- Health savings account
Quick Apply
Customer Service Representative
James Allen Jr. - State Farm Insurance —Lanham, MD
- $18 - $20 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Work from home
Quick Apply
Customer Service Specialist
Orkin —Bowie, MD
- $18 - $24 an hour
- Online Application
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Online Chat support
Qureos Inc —Washington, DC
- $25 - $34 an hour
- Full-time
- Computer literacy
- Typing
- Communication skills
1d

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Sale Support Specialist

Appliance Distributors Unlimited -
Annapolis, MD

Quick Apply

Job Details

Full-time
From $18 an hour
12 days ago

Benefits

Mileage reimbursement
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Computer literacy
High school diploma or GED

Full Job Description

Description:

Sales Support Specialist

Full-Time | Non-Exempt

About ADU

Since 1982, Appliance Distributors Unlimited (ADU) has been the Mid-Atlantic's trusted source for premium kitchen and laundry appliances. We partner with custom home builders, kitchen designers, remodelers, and homeowners to provide expert guidance and exceptional customer service.

Appliance Distributors Unlimited has 9 well-appointed showrooms across Maryland, Virginia, Pennsylvania, and Delaware, allowing clients excellent visual options to select and compare many brands and styles of appliances.

We're looking for a customer-focused Sales Support Specialist passionate about delivering an exceptional client experience. In this role, you'll partner closely with the Client Account Managers to guide customers through every stage of their purchasing journey. From the initial order to final project completion. You'll serve as a key point of contact, ensuring customers receive proactive communication, accurate information, and seamless support throughout the process.

Success in this role comes from building strong customer relationships, anticipating needs, coordinating with internal teams, and resolving issues quickly to ensure every project is completed smoothly. You'll play an important role in delivering a customer experience, helping our sales team provide outstanding service.

Join a collaborative team where your work directly impacts the customer experience, supports a high-performing sales team, and plays a vital role in every project's success!

What You'll Do

Review sales orders for completeness and accuracy.
Verify required documentation and communicate missing information to the Client Account Manager.
Contact customers regarding project timelines, delivery dates, and scheduling.
Perform two-week delivery confirmation calls.
Monitor and communicate appliance lead times.
Provide exceptional customer service before, during, and after the sale.
Initiate warranty and service requests and assist with issue resolution.
Manage client expectations through timely communication and proactive follow-up.
Greet and assist showroom visitors and direct them to the appropriate sales representative.
Assist with purchasing activities and delivery/install scheduling.
Maintain accurate customer records and documentation.
Complete required training, develop product knowledge, and follow company policies and procedures.
Perform other duties as assigned to support the sales team and showroom operations.

Qualifications & Competencies

Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Strong attention to detail with excellent organizational, time management, and follow-through skills.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Strong problem-solving and critical-thinking abilities.
Ability to interact professionally with builders, contractors, clients, and team members at all levels.
Proficiency in Microsoft Outlook, Word, Excel, email, and internet-based applications.
Ability to learn and effectively use ERP, CRM, and other business software.
Positive attitude with the ability to work independently and as part of a collaborative team.
Committed to exceeding customer expectations through exceptional service.

Preferred Qualifications

Experience in appliance sales, luxury retail, construction, home improvement, interior design, or a showroom environment.
Experience with ERP, CRM, or order management software.

Why Join ADU?

For over 40 years, ADU has been a trusted leader in premium luxury appliances throughout the Mid-Atlantic. We invest in our people by fostering a collaborative culture, encouraging professional growth, and empowering every team member to make a meaningful impact on our customers and our success.

Benefits

Medical, Dental, and Vision Insurance (eligible after 60 days)
401(k) with company matching up to 4% after six months of full-time employment
Paid Time Off (PTO)
Paid Holidays
Employee Referral Program
Mileage Reimbursement

Schedule

Monday-Friday
8:30 AM – 5:00 PM

Pay

Starting at $18.00 per hour ($37,440 annually)

Work Location

In-person (On-site)

Occasional travel for company meetings, training, events, or showroom support may be required.

Requirements:

Required Qualifications

High school diploma or GED required.
Previous experience in customer service, administrative support, sales support, or a related role.
Sales experience preferred or the ability to support a sales-driven environment.
Strong computer proficiency, including Microsoft Office (Outlook, Word, and Excel).
Excellent organizational, time management, and multitasking skills.
Strong verbal and written communication skills.
Ability to provide exceptional customer service while managing multiple priorities in a fast-paced environment.

Quick Apply

Refine Your Search

Customer Service Representative jobs in Laurel, MD

Sale Support Specialist

Sales Coordinator/Sales Support Role

Customer Engagement Rep

Customer Service / Inside Sales Manager

Customer Relations Associate I (Ongoing Recruitment)

Customer Service Title Agent

Customer Service Associate

Customer Service Representative / Customer Support Associate

Reservations Supervisor

Entry Level Client Success Coordinator

Customer Relations Associate

Admin I Customer Care Representative

Customer Service Representative

Customer Service Call Center Agent

Customer Service Representative

Customer Care Representatives (Call Center)

Call Center Representative

Customer Service Representative

Customer Service Specialist

Online Chat support

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