Top 625 Customer Service Representative Jobs in Lenexa, KS

Customer Support Specialist
Bungii —Overland Park, KS
- $45,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Background check
- English
- Health insurance
- Dental insurance
Customer Service & Business Office Associate
Hemsley House of Lenexa —Lenexa, KS
- Weekends as needed
- Microsoft Outlook
- Pass drug screening
- Administrative experience
- Paid holidays
- Disability insurance
5d
Customer Service Representative
POD Logistics Inc —Kansas City, MO
- $47,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Customer Care Representatives
Covisian —Overland Park, KS
- From $15.50 an hour
- Email
- Computer literacy
- In-person
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
National Beef —Kansas City, MO
- Full-time
- Microsoft Word
- 18 years or older
- Spanish
- Paid holidays
- Health insurance
Imaging Scheduler Outpatient
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.52 - $28.04 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid parental leave
- Disability insurance
Customer Service Representative
VORTEX INDUSTRIES, LLC —Lenexa, KS
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Rigdon Inc. —Shawnee, KS
- $17 an hour
- Full-time
- Remote
- Research
- Older adults
- Organizational skills
Quick Apply
Representative - Customer Service
Wesco —Olathe, KS
- $20.61 - $25.76 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
3d
Customer Service Representative
Vortex Industrial Doors —Kansas City, KS
- $22 - $29 an hour
- Monday to Friday
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Lenexa, KS
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Customer Experience Specialist
Quince —Kansas City, MO
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
13d
Customer Service Representative
Fyzical —Lenexa, KS
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Client Service Representative
GoodVets —Overland Park, KS
- $17 - $20 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Library Customer Service Representative III
City of Olathe, KS —Olathe, KS
- $21.75 - $24.08 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
6d
Senior Representative - Customer Service
Wesco —Shawnee, KS
- $26.02 - $32.53 an hour
- Urgently hiring
- 5 years
- Writing skills
- Research
- Health insurance
- Dental insurance
Customer Service Rep.
Qureos Inc —Kansas City, MO
- $45 - $55 an hour
- Full-time
- Office
- Residential
- Administrative experience
3d
Customer Service Representative
RXO, Inc. —Olathe, KS
- Full-time
- Microsoft Excel
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Customer Service
McKeever Price Chopper —Lenexa, KS
- Full-time
- Computer literacy
- Basic math
- Computer skills
- Health insurance
- On-the-job training
Quick Apply
Account Coordinator (Kansas)
Unrivaled Teamwear —Lenexa, KS
- Full-time
- Remote
- Oracle
- Computer literacy
- Bachelor's degree
Quick Apply

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Customer Support Specialist

Bungii -
Overland Park, KS

Apply Now

Job Details

Full-time
$45,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Written communication
Partner customer support
English
Managing clients in a customer support role
Typing

Full Job Description

Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.

The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.

WHAT YOU’LL DO:

Own outcomes: work with partners, drivers and customers on a national level to execute on their highest priority initiatives.
Perform at a high level within a time-sensitive and demanding environment to deliver on operational KPIs.
Manage multiple channels of online communication including text, phone, email, and social media.
Monitor and manage completion of all Bungii deliveries including accurate processing and refunding of customer and driver payments.
Be a subject matter expert on Bungii’s processes and policies.
Handle the big picture and the tiny details. Be organized and always on top of your deadlines to ensure nothing gets missed.
Identify and solve stakeholder issues in a detailed and timely manner. Escalate issues to appropriate stakeholders when necessary.
Persevere: be able to think on your feet and hustle through fire drill situations.
Encourage continuous process improvement to deliver an excellent experience every time, all the time.
Be a Bungii evangelist - care about the product and share it with others.

WHAT YOU’LL NEED:

2+ years fast paced chat support experience
Logistics industry experience preferred
Self motivated with a strong affinity for problem solving, continually challenging the status quo and never settling for how something ‘has always been done’.
The ability to multi-task, prioritize and time manage.
Able to maintain composure and be calm under pressure.
Willingness to work in a flex schedule environment with four 10 hour shifts per week
Always willing to roll up your sleeves approach something hands-on.
Excellent verbal and written communication skills and above average typing speed
Customer oriented; able to adapt to different personalities.
Flexibility with assigned tasks and scheduling.
Enthusiastic attitude and are passionate about bringing harmony to the marketplace. You view every support interaction as a chance to impact our customers, drivers and partners in a positive way.
Demonstrate the ability to work efficiently and exhibit discernment through challenging situations.

COMPANY OVERVIEW:

Bungii is a rapidly growing delivery services company that moves big and bulky items in the final mile of their journey. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Are you available to work a flex schedule of four 10 hour shifts per week, with a schedule that changes slightly each week?
Describe a time when you went "above and beyond" to help someone.
Imagine you received this complaint from a Bungii customer: "I used your service because Mattress Firm said you were supposed to be good. She said you were the Uber for moving stuff. So wrong! I had to wait a whole 10 minutes for my driver to arrive - I have better things to do with my day then wait around - time is money!! When the driver FINALLY showed up, he said the mattress was awkward and heavy... that's his JOB!! To top it all off, the driver overcharged me by $15!! How are you going to resolve this before I tell all my friends on social media to NEVER use your platform again?!" Answer as if you were speaking directly with the customer.

Work Location: Hybrid remote in Overland Park, KS 66210

Apply Now

Refine Your Search

Customer Service Representative jobs in Lenexa, KS

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