Top 4487 Customer Service Representative Jobs in Ohio

Onboarding Coordinator
AnewHealth —Cleveland, OH
- Extended hours
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Solutions Center Representative
Tailored Management —Columbus, OH
- $19 an hour
- Contract
- Hybrid work
- Computer literacy
- Pass drug screening
- Finance
- Paid training
Quick Apply
13h
Member Care Advocate - Part Time Call Center
CME Federal Credit Union —Columbus, OH
- $19.30 - $24.12 an hour
- Part-time
- Bachelor of Science
- High school diploma or GED
- 2 years
- Paid holidays
- Paid time off
Quick Apply
7d
Customer Service Representative
MT Talent Solutions Inc. —Cincinnati, OH
- $20 an hour
- Full-time
- Office
- In-person
- 1 year
Quick Apply
Medical Call Center Agent
UnitedHealth Group —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
6d
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Rep - Remote- East Coast
Guest Supply —Ohio
- $16.83 - $25.29 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
- $18 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Opportunities for advancement
Quick Apply
1d
Customer Service/Sales Representative
Client Core Solutions —Cincinnati, OH
- $4,000 - $6,500 a month
- Part-time
- Hybrid work
- Entry level
- 401(k)
- Work from home
Quick Apply
Customer Service Representative (CSR)
Infin Moving —Columbus, OH
- $18 - $28 an hour
- Full-time
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
Quick Apply
2d
Ticket/Gate Agent (Customer Service Agent) - CMH
Delta Airlines —Columbus, OH
- From $20.55 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
3d
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer Service Representative - Patient Care Coordinator (Pharmacy)
CSI Pharmacy —West Chester, OH
- $70,000 - $80,000 a year
- Full-time
- Customer service
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Inbound Call Center Representative
Park Core Group —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
5d
Medical Center Representative - Call Team (Remote)
Dayton Center For Neurological Disorders Inc —Kettering, OH
- $17.50 - $23.00 an hour
- Full-time
- Current TB test
- Medical office experience
- Pass drug screening
- Profit sharing
- Disability insurance
Customer Service Representative
Shentel —Ohio
- $42,000 - $60,000 a year
- Online Application
- High school diploma or GED
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Care Specialist I (Must live in Ohio)
CareSource —Ohio
- $35,900 - $57,300 a year
- Full-time
- Computer literacy
- HIPAA
- Research
Call Center Representative
Customand —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
4d
BWC Customer Service Civil Service Exam
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 - $24.27 an hour
- Full-time
- Spanish
- Military
- Writing skills
- Paid holidays
- Health insurance
6d
Representative, Support Center
Molina Healthcare —Ohio
- $15.40 - $24.02 an hour
- Overtime
- HIPAA
- Communication skills
- Entry level
- Health insurance
6d

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Onboarding Coordinator

AnewHealth -
Cleveland, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Onboarding Coordinator is the first impression of our ExactCare service for our prospective patients by scheduling, tracking, and monitoring the assessment schedules for our Onboarding Specialists. These initial scheduling calls will be essential to the overall success of our team as they will be the initial consultation with the prospective patient. The Onboarding Coordinator will be educating patient referrals on who we are, what we do, and how we make their lives better.

Responsibilities

Call on prospective patients daily and schedule them for assessments with our Onboarding Specialists.
Handle inbound calls from both patients and referral sources.
Accountable for daily and weekly goals for assessments scheduled.
Communicate effectively with patients.
Work independently and also as a key member of the entire team.
Maintaining constant contact with referral sources, Onboarding Specialists, and other internal associates.
Place scheduled assessments on the Onboarding Specialist calendar.
Document all calls, tasks and appointments in Salesforce.
Create positive first impression of AnewHealth/ExactCare and the unique services we provide.
Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls.
Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed.
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Associate’s degree in a related field, or equivalent experience to justify an exception.

Experience

Previous sales, marketing, or customer service experience.
Preferred: Previous outbound/inbound call center or scheduling experience, including cold calling.

Skills & Abilities

Knowledge of sales processes, healthcare products and industry, preferred.
Energetic yet compassionate phone skills required.
Great problem-solving ability.
Highly motivational and possesses persuasion skills.
Ability to stay extremely organized.
Capable of prioritizing and multi-tasking.
Self-starter with little to no supervision needed.
Excellent communication skills; oral, written, facilitation and presentation.
Proficient in MS Office Suite, Salesforce or similar software.
Passion to help people and enrich their lives.

Physical/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.

Quick Apply

Refine Your Search

Customer Service Representative jobs in Ohio

Onboarding Coordinator

Solutions Center Representative

Member Care Advocate - Part Time Call Center

Customer Service Representative

Medical Call Center Agent

Client Success Representative (Remote)

Customer Service Rep - Remote- East Coast

Call Center Agent - Entry Level

Customer Service/Sales Representative

Customer Service Representative (CSR)

Ticket/Gate Agent (Customer Service Agent) - CMH

Enrollment Administrator - Customer Support for Learning and Development

Customer Service Representative - Patient Care Coordinator (Pharmacy)

Inbound Call Center Representative

Medical Center Representative - Call Team (Remote)

Customer Service Representative

Customer Care Specialist I (Must live in Ohio)

Call Center Representative

BWC Customer Service Civil Service Exam

Representative, Support Center

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