Top 81720 Customer Service Reps Jobs

Patient Support Specialist
ConnectiveRx —Pittsburgh, PA
- $15.26 - $19.00 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Disability insurance
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Entry Level Verizon Customer Service Representative
Beacon Edge Strategies —Revere, MA
- $40,000 - $50,000 a year
- Full-time
- Background check
- Residential
- Driver's License
Quick Apply
9d
Customer Service Representative- Onsite
Hometown Equity Mortgage dba theLender —Lake Forest, CA
- $22 - $24 an hour
- 8 hour shift
- Spanish
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative
Cali Clean Solutions Inc. —Escondido, CA
- From $750 a week
- Weekends as needed
- Writing skills
- English
- Analysis skills
- Referral program
Quick Apply
Member Support Associate
Lively —Remote
- $22 - $28 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Service Center Representative
First Community Credit Union of Oregon —Grants Pass, OR
- $19 - $26 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service & Admin
Perkiomen Tours —Pennsburg, PA
- Part-time
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Customer Relations Associate I (Ongoing Recruitment)
Airlines Reporting Corporation —Arlington, VA
- $33,200 - $47,725 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- Writing skills
- Work from home
Entry Level Customer Representative
ClearPath Solutions —Parma, OH
- $3,750 - $4,583 a month
- Full-time
- Background check
- High school diploma or GED
- Food service experience
- Professional development assistance
Quick Apply
10d
Customer Service Representative
GEICO —Poway, CA
- $20.86 - $32.05 an hour
- Weekends as needed
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Customer Service Billing Representative
BAM Broadband —Centennial, CO
- $23 - $25 an hour
- Overtime
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Mirka USA Inc. —Twinsburg, OH
- From $25 an hour
- Full-time
- Customer service
- English
- Office
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
GEICO —Virginia Beach, VA
- $20.65 - $25.81 an hour
- Weekends as needed
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Call Center Representative
CR&R Incorporated —Stanton, CA
- $21 an hour
- Overtime
- Spanish
- English
- Residential
Quick Apply
Customer Service Representative/Call Center
Automated Health Systems —Maryland Heights, MO
- $17 an hour
- Bilingual
- High school diploma or GED
- Associate's degree
- Wellness program
- Health insurance
Quick Apply
Customer Hospitality Representative
Greenwood Heating and Home Services —Everett, WA
- $20 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Residential
- Profit sharing
- On-the-job training
Quick Apply
Client Support Lead
HiredHelpr —Remote
- $45,000 a year
- Mid-level
- Communication skills
Quick Apply

I want to receive the latest job alert for Customer Service Reps

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Customer Service Reps jobs near

Customer Service Representative jobs in Virginia Beach, VA

Customer Success Specialist jobs in Remote

Customer Service Representative jobs in Twinsburg, OH

Customer Service Representative jobs in Maryland Heights, MO

Call Center Representative jobs in Stanton, CA

Customer Service Representative jobs in Centennial, CO

Customer Service Representative jobs in Escondido, CA

Customer Service Representative jobs in Poway, CA

Customer Specialist jobs in New York, NY

Customer Service Representative jobs in Grants Pass, OR

Support Specialist jobs in Pittsburgh, PA

Support Associate jobs in Remote

Customer Service Representative jobs in Arlington, VA

Customer Service Representative Remote jobs in Arlington, TX

Customer Service Representative jobs in Brandon, FL

Verizon Customer jobs in Philadelphia, PA

Customer Service Representative jobs in Southaven, MS

Customer Service Remote jobs in Illinois

Customer Service Representative jobs in Mobile, AL

Customer Service Representative jobs in Dayton, OH

Patient Support Specialist

ConnectiveRx -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$15.26 - $19.00 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Overview:

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.

The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client’s copay assistance programs. This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.

Responsibilities:

What You will Do:

Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Performs other assignments as needed.

Qualifications:

What We Need From You:

Call Center operating metrics and performance management experience (a plus)
Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus)
Will be trained to support programs, clients and/or job functions as appropriate.
Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus)
Experience with Call Center software (Five9, In-Contact, or similar) (a plus)
Fluent in English/Spanish (a plus).
High School or GED required
1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred.
Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred)
Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation.
Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy
Adaptability: Adapts to a variety of situations easily and effectively navigates situations
Problem Solve; Thinks critically, and problem-solves issues to resolution.

Why work with us?

Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
Enjoy competitive benefits, including medical, dental, vision, and more.
Please take advantage of our 401k package with a dollar-for-dollar match-up.
Generous PTO and paid holiday days are offered.
Embrace opportunities for professional and personal growth in our team-oriented atmosphere.

Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.

Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.

Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.

The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.

#on-site

Posted Salary Range: USD $15.26 - USD $19.00 /Hr.

Apply Now

Refine Your Search

Customer Service Reps jobs

Patient Support Specialist

Customer Service Manager

Entry Level Verizon Customer Service Representative

Customer Service Representative- Onsite

Customer Service Representative

Member Support Associate

Customer Success Specialist

Customer Support Specialist

Customer Service Center Representative

Customer Service & Admin

Customer Relations Associate I (Ongoing Recruitment)

Entry Level Customer Representative

Customer Service Representative

Customer Service Billing Representative

Customer Service Representative

Customer Service Representative

Call Center Representative

Customer Service Representative/Call Center

Customer Hospitality Representative

Client Support Lead

I want to receive the latest job alert for Customer Service Reps

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected